I have ordered Love bracelets from other online companies and 79 Karart is by far superior to them. I swim everyday in a chlorinated pool with my silver bracelet and it still looks shiny and new!! I... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Absolutely love both the Clover Gold Bracelet and the Vintage Clover Gold Earrings! The craftsmanship is top-notch—each piece feels solid, luxurious, and thoughtfully designed. The gold has a beautifu... Voir plus
L'entreprise a répondu
My experience with this company has lead me to deal with excellent customer service. There was a small issue that was resolved & i was taken care of with so much care & I truly can say this is a websi... Voir plus
I ordered several pieces of jewelry. It took about 3 weeks to arrive to the USA. One item was missing. Alison responded quickly and apologized. The packaging was fair - individual boxes looked opened... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Joaillier
- aussi dans
- Bijouterie fantaisie
Écrit par l'entreprise
Welcome to 79karat, your destination for exquisite jewelry at affordable prices. We are a premier jewelry company specializing in surplus and limited edition pieces from renowned jewelry brands. Our mission is to bring you the finest collection of jewelry that combines quality craftsmanship with unbeatable value. At 79karat, our story is one of passion and a relentless pursuit of exceptional jewelry. As the founder, John Smit, I have always been captivated by the allure of jewelry and the way it enhances one's beauty and style.
Coordonnées de contact
444 Alaska Avenue Suite #BLO742, 90503, Torrance, Etats-Unis
- +16016883228
- Alisonjbrody@79karat.com
- 79karat.com
4,4
Excellent
135 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 57 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de 79karat.co
Hi Niki Ganley,
Thank you for your glowing ⭐⭐⭐⭐⭐ review on Trustpilot! We are very delighted that you had a great experience with us. It's really wonderful to see our efforts are reflected here and this is a huge motivation for us to keep doing our job and providing the best products and services for our customers.
Thank you once again for purchasing and we look forward to welcoming you back soon.
Réponse de 79karat.co
Hi Irina Nastasescu,
Thank you for your glowing ⭐⭐⭐⭐⭐ review on Trustpilot! We are very delighted that you had a great experience with us. It's really wonderful to see our efforts are reflected here and this is a huge motivation for us to keep doing our job and providing the best products and services for our customers.
Thank you once again for purchasing and we look forward to welcoming you back soon.
Great quality
Great quality. Worth every penny. I am in love with the ring.
10 septembre 2024
Avis spontané
Réponse de 79karat.co
Hi Phearwa thananun,
Thank you for your glowing ⭐⭐⭐⭐⭐ review on Trustpilot! We are very delighted that you had a great experience with us. It's really wonderful to see our efforts are reflected here and this is a huge motivation for us to keep doing our job and providing the best products and services for our customers.
We also send you an exclusive offer just for you via email, hope you are always satisfied when using products and services at 79karat.co
Thank you once again for purchasing and we look forward to welcoming you back soon.
Customer service is wonderful and fast
Customer service is wonderful and fast. The discounts are great. Enjoying wearing the products I have purchased so far
2 septembre 2024
Avis spontané
Réponse de 79karat.co
Hello Linda D,
Thank you for your glowing ⭐⭐⭐⭐⭐ review on Trustpilot! We are very delighted that you had a great experience when doing business with us. It's really wonderful to see our efforts are reflected here and this is a huge motivation for us to keep doing our job and providing the best products and services for our customers.
Thank you once again for purchasing and we look forward to welcoming you back soon.
Good quality product and the customer…
Good quality product and the customer service team is amazing. You can trust to buy their products.
9 juillet 2024
Réponse de 79karat.co
Hello Nicole,
Thank you for your glowing ⭐⭐⭐⭐⭐ review on Trustpilot! We are thrilled to hear that you are pleased with your purchase of our product. 😊
Thank you once again for purchasing and we look forward to welcoming you back soon.🤗
Best Wishes,
Alison
The quality of the bracelet is…good quality
The quality of the bracelet is exquisite! I got the 925 sterling silver and it’s beautiful. I’m not sure if it is truly sterling but I’ve been wearing it non stop since I got it for about two months now and it still gleams like sterling. I hope it is and if so what a great deal for this bracelet. It looks exactly like the original love bracelet. I recommend it. I’m very pleased.
30 juin 2024
Réponse de 79karat.co
Hi Barbmc!
Thank you for such a fantastic review. We are very delighted that you had a great experience when doing business with us. It's really wonderful to see our efforts are reflected here and this is a huge motivation for us to keep doing our job and providing the best products and services for our customers.
Thank you once again for purchasing and we look forward to welcoming you back soon.
👎Ordered a pair or earrings for my wife👎
Order a pair or earrings for my wife. I waited 4 weeks for them to come which is ridiculous and they decided to send me a necklace instead
13 août 2024
Avis spontané
Réponse de 79karat.co
Hi Nicolas Benevento!
Thank you for sharing your feedback. We're sorry about the problem you have encountered with your order and we understand that this must be very disappointing. We appreciate all critiques which greatly assist us in our commitment to constant improvement.
We have checked the order of the customer named: "Nicolas Benevento" with order number 91390 and sent to Florida 34986. If this is you, we have received the order for the necklace. However, do not worry, if you ordered the wrong item, please contact us so we can exchange the product for you (you will not be charged any fees). At 79karat, we always want to bring the best shopping experience to our customers.
please contact us by sending us a message via the chat window on our website 79karat.co or via email: Alisonjbrody@79karat.com with your full name. Our support team will immediately clarify the problem, make it right and send you an exclusive offer to compensate you . Once again, we deeply apologize for our failure to serve you well. Thank you for your time!
I received a bracelet in a grey box in…
I received a bracelet in a grey box in plastic completely not expecting that I could have ordered this from Amazon . Not pleased
13 août 2024
Avis spontané
Réponse de 79karat.co
Hi Racheal!
Thank you for sharing your feedback. We're sorry about the problem you have encountered with your order and we understand that this must be very disappointing. We appreciate all critiques which greatly assist us in our commitment to constant improvement.
We would like to provide more information about our product boxes. We have our own box model made of wood and covered with high quality soft fabric.
We do regret that we don't have your contact information here, please kindly let us get in touch with you by sending us a message via the chat window on our website 79karat.co or via email: Alisonjbrody@79karat.com with your full name. Our support team will immediately clarify the problem, make it right and send you an exclusive offer to compensate you . Once again, we deeply apologize for our failure to serve you well. Thank you for your time!
Great quality and design exact as…
Great quality and design exact as picture
12 août 2024
Avis spontané
Réponse de 79karat.co
Hello Sharanjit K Mann,
Thank you for your glowing ⭐⭐⭐⭐⭐ review on Trustpilot! We are thrilled to hear that you are pleased with your purchase of our bracelet. 😊
Thank you once again for your trust and we can't wait to serve you in the near future. 🤗
Best Wishes,
Alison
Decide to try a quality dupe of…
Decide to try a quality dupe of Alhambra bracelet in mother of pearl. Just got my bracelet and wearing my bracelet next to authentic Alhambra and can’t see the difference. Beautiful quality n fantastic customer service. Will purchase again
4 août 2024
Avis spontané
Réponse de 79karat.co
Hello Nadia Omen,
Thank you for your glowing ⭐⭐⭐⭐⭐ review on Trustpilot! We are thrilled to hear that you are pleased with your purchase of our bracelet. 😊
Thank you once again for your trust and we can't wait to serve you in the near future. 🤗
Best Wishes,
Alison
Lo máximo amé mis prendas
7 juillet 2024
Réponse de 79karat.co
Hello Mayerlin Aguilarte,
Thank you for your glowing ⭐⭐⭐⭐⭐ review on Trustpilot! We are thrilled to hear that you are pleased with your purchase of our bracelet. 😊
Thank you once again for your trust and we can't wait to serve you in the near future. 🤗
Best Wishes,
Alison
The size I ordered was wrong and the…
The size I ordered was wrong and the ring did not fit my finger. When I tried to return it, she tried to charge me $50.00.
30 juin 2024
Réponse de 79karat.co
Hi Hana Ansari!
Thank you for sharing your feedback. We're sorry about the problem you have encountered with your order and we understand that this must be very disappointing. We appreciate all critiques which greatly assist us in our commitment to constant improvement.
We do regret that we don't have your contact information here, please kindly let us get in touch with you by sending us a message via the chat window on our website 79karat.co or via email: Alisonjbrody@79karat.com with your full name. Our support team will immediately clarify the problem, make it right and send you an exclusive offer to compensate you . Once again, we deeply apologize for our failure to serve you well. Thank you for your time!
Best customer service I’ve experienced
Best customer service I’ve experienced. I never received responses, that to good response so fast.
And the jewelry is beautiful!
23 juillet 2024
Avis spontané
Réponse de 79karat.co
Hi Sreedhevi!
Thank you for such a fantastic review. We are very delighted that you had a great experience when doing business with us. It's really wonderful to see our efforts are reflected here and this is a huge motivation for us to keep doing our job and providing the best products and services for our customers. Thank you once again for purchasing and we look forward to welcoming you back soon.
Beautiful ring
Update: Finally received my order and it is exactly what i wanted. Since my last review about the shipping the company reached out and has been very helpful. Technically the shipping is out of their control and i do understand that. I would order from them again but will be prepared for shipping times. If each item is as good of quality as my ring it will be worth it.
14 mai 2024
Réponse de 79karat.co
Hi Jasmine!
Thank you for sharing your feedback. We're sorry about the problem you have encountered with your order and we understand that this must be very disappointing. We appreciate all critiques which greatly assist us in our commitment to constant improvement.
We do regret that we don't have your contact information here, please kindly let us get in touch with you by sending us a message via the chat window on our website 79karat.co or via email: Alisonjbrody@79karat.com with your full name. Our support team will immediately clarify the problem, make it right and send you an exclusive offer to compensate you . Once again, we deeply apologize for our failure to serve you well. Thank you for your time!
Great customer service
Great customer service. Very responsive and they make sure you are completely satisfied.
I indicated one of the items was not the correct size and they immediately sent me correct replacement!!!
13 mars 2024
Réponse de 79karat.co
Hi VLATKA! Thank you for such a fantastic review. We are very delighted that you had a great experience when doing business with us. It's really wonderful to see our efforts are reflected here and this is a huge motivation for us to keep doing our job and providing the best products and services for our customers. Thank you once again for purchasing and we look forward to welcoming you back soon.
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