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Lisez les avis des autres

Noté 1 sur 5 étoiles

Auto insurance is highly over-rated. Slow, incompetent service, higher monthly premuims than most other insurers. Customer communications are vague, canned responses. Emails are annoying and disrespe... Voir plus

Noté 3 sur 5 étoiles

Very disappointed with life insurance. I pay yearly AARP for senior discounts. New York Life policy has consistently been higher in price than other companies. But you're stuck because you'll have to... Voir plus

Noté 1 sur 5 étoiles

If customer service is a real thing at AARP, they’re doing a great job of hiding out. Almost two months I’ve been telling them that I can’t use my reward points but When I complain, I’m told that D... Voir plus

Noté 1 sur 5 étoiles

AARP charged me $79 for a year but on their site it boasts $18 a year. They also sold my address. They are the only company that I used my maiden name on and now I’m getting junk mail from other pla... Voir plus

À propos de l'entreprise

  1. Association ou organisation
  2. Organisme à but non lucratif

Informations provenant de diverses sources externes

AARP was founded in 1958 by Ethel Percy Andrus and Leonard Davis.


Coordonnées de contact

  • E NW St, 20049, Washington, Etats-Unis

  • aarp.org

1,3

Mauvais

TrustScore 1.5 sur 5

280 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

AARP charged me $79 for a year but on…

AARP charged me $79 for a year but on their site it boasts $18 a year. They also sold my address. They are the only company that I used my maiden name on and now I’m getting junk mail from other places. They also screwed up my membership big time and 2 months later I get a notice that my renewal is up. I had just signed a couple of months before.

17 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

If customer service is a real thing at…

If customer service is a real thing at AARP, they’re doing a great job of hiding out. Almost two months I’ve been telling them that I can’t use my reward points but When I complain, I’m told that Desi in CA is working on it & she's the only one that can help me. problem is she didn't respond to either of my voicemails or my email while saying she needs more info. they have the nerve to publish articles on how to complain & get results (from other companies) how do we get results from AARP?

20 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Seniors iBeware

----0 -'public preferabkly Seniors in the USA plez don't go for fraud on rv advertments You get a tote magazine and no service it you are targets again have been w yhis co. Dont do do you right. You paying them are targets again aarp is a group of unethical. Their conduct in unethical cost t ne insurance Hartford Insuravce dont do it $142.00 back 2018 aaro fraud does exist 0, 0 0 minus damages million dollars worth. they are an abominations to seniors caused priceless damage hav proof lost money going to follow your fakse ads which shoukd have applied just Bunch junk , IDOI is too junk worse under Rep in DC didn't punish this joke..U owe me. aaron 145,000 this back in 2018 send my check and apology to seniors you owe me sebd check 765 2749653 current not going to stop l promise until you do. J. 51

25 mai 2026
Avis spontané
Noté 3 sur 5 étoiles

Very disappointed with life insurance

Very disappointed with life insurance. I pay yearly AARP for senior discounts. New York Life policy has consistently been higher in price than other companies. But you're stuck because you'll have to start a new company with the 2 yr period before full pay out of something happens to you.
So you paying higher premiums plus a membership price for AARP. Helping seniors...really?

24 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Auto insurance is highly over-rated

Auto insurance is highly over-rated. Slow, incompetent service, higher monthly premuims than most other insurers. Customer communications are vague, canned responses. Emails are annoying and disrespectful. Junk mail is overwhelming.
As far as AARP site, rewards on watching videos often do not work, all are old and stale; points often do not register. Winning one of their sweepstakes is highly difficult.

15 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

I pay to get on the website to play the…

I pay to get on the website to play the games. And every time I try to get on and play one of the games I keep getting the Cox pop up to keep me from playing. I am going to cancel my subscription and I will never get back on this website!!!!

23 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Apple releases updates and new…

Apple releases updates and new accessibility features powered by Apple Intelligence. With Apple Intelligence, tools like VoiceOver, Magnifier, Voice Control, and Accessibility Reader will provide full descriptions and natural language navigation.

Additionally, Apple revealed new features that would be available later this year for controlling power wheelchairs with Apple Vision Pro and producing subtitles throughout the Apple ecosystem.

19 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Bad insurance carrier

Do not get insurance thru AARP the Hartford, they do not give 55 and older discounts, rates are super high and they scam ppl for their money.
I took my cars off it soon as they try to double charge me. The APP is horrible

1 janvier 2026
Avis spontané
Noté 2 sur 5 étoiles

Bad customer service

This is let you know that the AARP the Hartford insurance does not like to be dropped. After making a simple request to have my insurance bundled and was told this could not be done. The conversation turned personal and condescending. After being a Hartford customer for years, I would never recommend The Hartfor to anyone.

10 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Non renewal of membership inspite of money paid for 5 years membership.

I paid $55 in 2025 to get membership for 5 years. I got renewal /expiry notice recently. On inquiry AARP told that the membership is for only 1 year! In spite of repeated requests and follow ups the customer care representatives gave evasive answers and did not fullfill their commitment. AARP is advocate for public fraud and they themselves are cheating their customers!!! Think twice before paying money for 5 years membership!

21 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

The AARP NYLife customer service is the…

The AARP NYLife customer service is the worst I’ve ever experienced. I was hung up on twice trying to speak to a representative from the claims department. I think they do it on purpose. Nothing is simple with these people and I don’t have all day to be calling back they need to keep us on the line and do their job.

11 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

87% negative reviews

87% negative reviews. I have to agree. They sell airline tickets through Expedia and Expedia only cares that you are over 18. Tried to use purported restaurant discounts a couple of times but found too many restrictions to even make it worth mentioning. And no! Not 87% of reviews are by old people wanting to complain. Not even the Guardian can find 87% of people willing to complain about Trump.

7 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Their programs to help seniors with…

Their programs to help seniors with insurance savings is junk. Hartford Insurance who they claim to be so good would not even insure our home due to a small claim on an older home we owned.
Small claim we had with prior company and now they won’t cover our new home.
Horrible service

6 mai 2026
Avis spontané
Noté 2 sur 5 étoiles

Do better, AARP!

Do better, AARP! We constantly receive renewal notices although I mark down how long our "membership" is good for, and you cannot fool us! You consistently send us renewal notices for a 'discounted rate' if we sign up for 5 years. However, we signed up for an additional five years earlier this year and you STILL send us notices to renew (we do understand one may pass in the mail, but come on!). We believe you do this to take advantage of older people who are not as tech savvy and may not check to see when their memberships end. ADDITIONALLY, we received CARDBOARD cards that only say that we've been a "member since" (xx date). They no longer are plastic NOR do they say when our membership is good through. So, we've started marking it down for our own information since we can NOT trust you to do the right thing and only send us a renewal notice in another 4.5 years.

3 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

This company takes advantage of…

This company takes advantage of customers. I have a homeowners and auto policy. What they disclose to you when selling you the policy differs from what you receive. I am very disappointed that this company advertises they assist senior citizens when they do not.
I am searching for a new company to insure my home and auto. DO NOT USE THIS COMPANY

4 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

You can never sign in

You can never sign in ! I just tried three times and have not been able to sign in using their technology! And Ihave been paying for this! You can never sign in !

23 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Is AARP a Scam…

AARP continually sends "renewal " notices in an attempt to deceive members that have months left on their current memberships. They either are extremely inefficient or scammed. My opinion is the latter.

23 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

2 months waiting on ID cards…

Ordered cards 3/17 called 3x times spoke with a supervisor on the 4th call same Dog & Pony show! Even digital card was not accepted by the retailers need bar code, we checked address, account, blamed the vendors. Offered let mr extend membership for 3 months for free we'll your not extending it by the time I receive the cards will be 3 months! No concierge service it's gone! AI could do just as poorly in the meantime lost alot of discount aka money! Yet membership not free! Sad they know most places will not accept digital yet they try to convince me! If I didnt need the membership for other programs I would no longer renew AARP doesn't care about their membership only interested in allowing companies like UHC & The Hartford to brand their name & pay them a huge fee to allow then to use AARP name but this is when they were trusted AARP needs to experience attrition & start with CEO hire people who have both the will & skill to do the job!

22 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

I recommend being very cautious with…

I recommend being very cautious with AARP. I signed up in 2023 and canceled my membership. It was then renewed again in 2024 without my authorization. After canceling a second time, the membership was renewed again for five years through my PayPal account without my consent.
This was extremely frustrating and concerning. I strongly encourage others to closely monitor their subscriptions and payment methods.

17 avril 2026
Avis spontané

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