AbayaButh Avis 

259
•
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I brought 2 beautiful abaya sets and was shocked how quickly they came. I live in Australia and took under a week.. so of course I ordered 2 more and they look stunning on my daughter Mashaallah the q... Voir plus

Noté 5 sur 5 étoiles

I placed an order and received in 5 days, just in time. My first order from AbayaButh and will be ordering again, quality was on spot. I loved the colour of my abaya, it was subtle and the quality di... Voir plus

Noté 1 sur 5 étoiles

I was really disappointed with my recent purchase from Abayabuth. One of the abayas — the closed one with a front zip and attached hijab — started bubbling after just one wash. For the price I pai... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently purchased 7 Abayas/Khimars sets, 2 Thobes & 1 girl abaya from Abayabuth and I’m genuinely impressed. The fabric is lightweight yet not see-through, making it perfect for both everyday we... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

259 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 70 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(259)

89 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Everything was smooth and perfect

I am just so pleased to have trusted this online shop. My order arrived as I wished and the quality of the garments is wonderful. This was so easy and they were so helpful and go extra miles to help you. I will definitely recommend as I shop from other abaya websites and there is always some issues. I am so glad I tried with Abayabuth keep up the good work you doing a fantastic job.

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Stunning

Arrival quickly, the quality and style absolutely stunning on my daughter in time for Eid xx

2 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Perfect abaya for summer

I have just received my abaya. I love it. The quality of fabric, the print, the fitting. All perfect. The delivery was quick. Couldn't ask for more.

21 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Extremely frustrating dealing with…

Extremely frustrating dealing with their customer service regarding the return of items purchased that were not as it were advertised. Their return policy is only understood when you actually try to so this, not at all professional, after my wife did couple of purchases we needed to return one of the items that was too small and transparent, online shopping is always hit and miss as you can’t actually feel the product but other online platforms make it much more easier to return products. Abayabuth return policy definitely breaches customer rights. Disappointing and disgusting to use them, they charge a premium for adding of their product tag to similar products available on other online platforms.

They have responded that they are unable to find the order, the order number is 117848, and as stated above my wife placed the order.

11 avril 2026
Avis spontané
Logo de AbayaButh

Réponse de AbayaButh

Thank you for your feedback. We’re sorry to hear about your experience and take concerns like this very seriously.

However, after carefully reviewing our records, we have been unable to locate any order associated with the name used for this review. Because of this, we’re unable to verify the details described or investigate the situation further at this time.

We would genuinely welcome the opportunity to look into this for you and resolve any issues. If you or your wife have placed an order with us, please contact our customer support team with your order number so we can assist you promptly.

We would also like to clarify that our return policy is clearly outlined on our website prior to purchase, and we make every effort to ensure it is fair, transparent, and compliant with applicable consumer rights regulations.

We are always open to feedback and continuously work to improve our service and processes. Please do get in touch so we can better understand your concerns and assist you directly.

Noté 1 sur 5 étoiles

Be Careful – Return Not Accepted Even When Unused


Final update: After initially refusing my refund and stating their decision was final, the company later offered a refund following my review. However, I had already opened a dispute with my bank due to the lack of resolution, and my bank refunded me. The company has since asked me to cancel the dispute and remove or change my review, which I do not feel is appropriate.

I wish I had read the reviews before ordering.

I ordered an abaya set for Eid and only tried the abaya and inner dress briefly for a few minutes to check the fit. I didn’t even realise a scarf was included until I was putting everything back in the box, and it was not worn or tried on at all.

I requested a return the same day and sent everything back the next day in good condition. Despite this, they refused to refund the abaya, claiming the scarf had “stains”, even though it was never used. The images provided look like normal fabric creases, not stains.

They refunded the inner dress but not the abaya, even though both were returned under the same conditions, which makes the decision very difficult to understand.

If you are unsure about sizing, be aware there is a real risk your return may not be accepted. There is also a strong possibility you may have to go through your bank to recover your money, which is time-consuming. I have also seen other reviews reporting similar experiences.

I expected a fair and reasonable outcome given how quickly the items were returned and how carefully they were handled.

Very disappointing experience. I will not be purchasing from this brand again.

16 mars 2026
Avis spontané
Logo de AbayaButh

Réponse de AbayaButh

We would like to clarify the situation to ensure full transparency for anyone reading.

All returned items go through a standard inspection process upon arrival. In this case, the hijab was found to have visible staining that did not meet our returns policy, which requires items to be returned in their original, unworn condition. This was documented at the time, and we have clear photographic evidence available for any customer who would like to review it.

We understand that the customer believes the item was returned in its original condition. However, as part of our process, we rely on documented evidence rather than assumption. We appreciate that there can sometimes be differences in perception, which is why we are always happy to provide images for full transparency.

For clarity, the inner slip dress was refunded as it met our returns criteria, whereas the hijab did not. This is why the outcomes differed.

While our initial decision followed our stated policy, we still made efforts to resolve the matter amicably. As a gesture of goodwill, we offered to accept the return again and process a refund. At that stage, a bank dispute had already been opened, which prevented us from issuing the refund directly. We therefore requested that the dispute be cancelled so the refund could be processed on our side, which is standard procedure.

We also asked that any public review reflect the full context of the situation. Unfortunately, we do not feel that this has been fully represented here.

Regarding the mention of other reviews, these relate to similar cases where items were returned with marks or staining that did not meet our policy. In each instance, we have retained supporting evidence and have applied our policy consistently to ensure fairness to all customers.

We remain committed to being fair, consistent, and transparent. If any customer has questions about sizing, returns, or would like to see examples of how we assess returns, our team is always happy to help prior to purchase.

Noté 5 sur 5 étoiles

Stunning Abaya and amazing service!

I ordered a beautiful abaya during Ramadan to be delivered to New York in time for Eid and Allhamdulilah it arrived super fast within the expected time frame. The packaging was immaculate! I've followed Abaya Buth for many years, and they just keep getting better and better!

20 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

AMAZING!

AMAZING!!
Just the selection and range of sizes alone should make you a loyal customer. I’m 5’11 and require a 62” abaya…this store is one of best places I have found that carries that length in such beautiful abayas. The quality is exceptional. 1000/10 recommend.

22 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Quality abayas and Khimar sets

I recently purchased 7 Abayas/Khimars sets, 2 Thobes & 1 girl abaya from Abayabuth and I’m genuinely impressed. The fabric is lightweight yet not see-through, making it perfect for both everyday wear and special occasions. The stitching is neat, and the flow of the abaya gives such an elegant silhouette when walking.

What I love most is how comfortable it feels even after wearing it for long hours and also they cater for short woman like me, length 52”. Definitely worth the price — I’ll be ordering more in different colors and more abayas, definitely my go to shop!
Well recommended. Good and quick shipping too.

16 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I love this company

I love this company. I live in dubai but still buy my abayas from them! Quality and beautiful piece that last. I dont want fast fashion. I want elegance and quality, these guys deliver! And their service is amazing.

20 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I live all the way in the Caribbean.

I live all the way in the Caribbean.. I had such an amazing experience with Abayabuth. Their customer service is truly wonderful—friendly, attentive, and very professional. What stood out the most was how quickly they responded to my inquiries, making the whole process smooth and stress-free. They made sure I received my package on time before Eid ☺️It’s always refreshing to deal with a business that genuinely values its customers. Highly recommend!

18 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I always without fail for any occasion…

I always without fail for any occasion I come here. Beautiful unique pieces, the best quality. And most importantly why I always go back to a business is the customer service. So quick and so prompt. Thank you so much. May Allah forever bless your business with baraqah ameen!

16 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Alhamdullilah delivery service so fast…

Alhamdullilah delivery service so fast , Masya Allah i received the package with good condition. Those abaya's so pretty and high quality materials specially the purple abaya ; I wasn't expecting that colour is elegant after I seen the original. It is highly recommended if those who want to find abaya or other muslim clothes .

10 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing quality

This is my 5th time purchasing from them - the quality of the abayas are so worth the money - you dont get bubbles and they are very comfortable - would definitely recommend abayabuth

6 mars 2026
Avis spontané

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