Everything with my purchase went smoothly. There was a small issue where my size was out of stock, but the support team handled it immediately and issued a very fast refund. Great experience and corre... Voir plus
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Great service, really nice promos and discounts - and I mean REALLY nice, you can get original stuff from various brands on crazy low prices as long as you check out the app regularly. Returns are abs... Voir plus
Често има намаления,продуктите са добри. доставката е безплатна, връщането също. Последният продукт, който купих много ми хареса, макар да знаех че цвета ще е по-тъмен от това което търся. нося си вси... Voir plus
Wide variety of products with great prices. Absolutely accurate sizing advice. Great ideas how to combine outfits. Top quality. Thank you About you! You’re the best! ❤️
À propos de l'entreprise
Écrit par l'entreprise
ABOUT YOU предлага персонализирано модно изживяване. Поръчайте сега с безплатно връщане и 100 дни право на връщане! Насладете се на над 1500 марки, много от които за първи път в България, както и над 250 000 продукта от нови колекции.
Coordonnées de contact
Domstraße 10, 20095 , Hamburg, Allemagne
- 00 800 118 4977
- obsluzhvanenaklienti@aboutyou.bg
- aboutyou.bg
4,8
Excellent
2 k avis
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Strictly correct!
26 juin 2025
Avis spontané
Good quality items at reasonable…
Good quality items at reasonable prices. Fast delivery.
15 juillet 2025
Avis spontané
Very reliable seller
Very reliable seller. All products are with proper quality. Customer service is helpful. Very easy to return products.
14 juillet 2025
Avis spontané
They always pay attention to clients'…
They always pay attention to clients' needs. It's very easy to return an item if it doesn't fits you or if you don't like it.
11 mai 2025
Avis spontané
Super user experience
Easy to find the goods, to create favorite lists and to make an order via mobile or PC.
6 juin 2025
Avis spontané
Good to be shopping from About you
I like that About you always have a nice shopping experience, easy filters, some good offers and most of the times enough sizes. However, I am giving only 4 stars because of the way of returning - is would be great if you are able to request courier from the site once you are creating the return
7 mai 2025
Avis spontané
Payment Taken, No Order Placed – Still No Refund
I attempted to place an order on the AboutYou website in late April. The payment was processed, but due to a technical error on their site, no order was confirmed. Despite multiple follow-ups via email and phone, and being told the issue was being handled by their finance department, no refund has been issued weeks later.
The payment provider confirmed the funds were withdrawn, but AboutYou contested the dispute—even though no product was ever delivered. A second order made later using a different payment method went through without issue, confirming the original problem was on their end.
This experience has been deeply frustrating, and the lack of accountability is unacceptable. I WOULD NOT RECOMMEND AboutYou to anyone based on this experience.
28 avril 2025
Avis spontané
Réponse de ABOUT YOU
Thank you for your feedback. We apologize for the unpleasant experience! 🙏 Please contact again our Customer Service directly at obsluzhvanenaklienti@aboutyou.bg. We will surely find a solution.
The About You Team
good organized service
it was very easy to order and all the delivery and returning was organized well
18 avril 2025
Avis spontané
Добра услуга доволен съм
8 mai 2025
Avis spontané
Продуктите често са на промоционални…
Продуктите често са на промоционални цени. Коректни и при връщане на продукт. Продуктите са качествени.
16 avril 2025
Avis spontané
Обичам да пазарувам в About you
Обичам да пазарувам в About you, тъй като имат често отстъпки и намаления. Доставката, както и евентуалното връщане също бързо се обработват!
22 avril 2025
Avis spontané
Great service
11 janvier 2025
Avis spontané
Easy ordering and money return.
16 mars 2025
Avis spontané
Very good products.
14 mars 2025
Avis spontané
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