Final result was my door now works but was given a wrong fault to start with, luckily the different engineer rectified the error. My door was fitted about 25 years ago, proof that Access Doors are to... Voir plus
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Lisez les avis des autres
Easy from start to finish, the installer was friendly and came back when we had a query on installation. Side door looks lovely, would definitely order again if we upgrade our main garage door.
The door now works perfectly. After an initial unhappiness with the initial short term no cost fix which unfortunately did not solve the problem our engineer solved the underlying real problem by repl... Voir plus
The third awning that we have had fitted by your company. I would like to really stress that one does not have to look further than your company for this installation. The whole process is so professi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de portes de garage
- aussi dans
- Fournisseur d'auvents
- Fournisseur de portes
- Magasin de portes
- Magasin de rénovation
À propos de Access Garage Doors Ltd.
Écrit par l'entreprise
Since 1976, Access Garage Doors has helped homeowners throughout London and the South East of England improve, secure and enhance their properties with quality home improvement products and expert installation services.
With over 50 years in business, we specialise in the supply, installation, repair and automation of top quality garage doors, including up and over, sectional, roller, side-hinged and bespoke garage door solutions. We also offer enviable entrance doors, award-winning awnings, designer pergolas and other premium products designed to make homes more attractive, practical and secure.
Our experienced teams work with leading UK and European manufacturers, giving customers access to a wide choice of styles, finishes, colours, security features, insulation options and automation systems. Whether you are looking to improve kerb appeal, increase security, make daily use easier with remote control operation, improve thermal performance or find a solution that suits a specific budget, we aim to offer clear advice and dependable service from start to finish.
We provide professional surveys, expert installation, reliable repair services and helpful aftercare through our local branches across the South East.
We offer FREE SURVEYS on all new installations, giving you the opportunity to discuss your requirements directly with an expert in the comfort of your own home.
FREE SURVEYS ON ALL NEW INSTALLATIONS
Écrit par l'entreprise
- Get help choosing your new home improvement solution by one of our experts, at the comfort of your home.
- Book a Free, No Obligation Survey and one of our experts will assess your property, discuss your requirements and offer the best possible or a variety of solutions.
Coordonnées de contact
Genesis House, Priestley Way, RH10 9PR, Crawley, Royaume-Uni
- 0800 716 569
- info@accessgaragedoors.com
- accessgaragedoors.com
4,8
Excellent
765 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Did the job very well
Good communication, fair price and did exactly what they said they would do. The garage door is now fully working with a brand new motor.
5 août 2026
Réponse de Access Garage Doors Ltd.
Hi Filip, thank you for the 5-star review. We're really pleased everything was delivered as promised and, most importantly, that your garage door is back to working as it should with the new motor. We really appreciate your feedback and will be happy to help again whenever needed.
Prompt and efficient service
Prompt and efficient service.
Repair completed by Wayne and his colleague without any problems.
All in working order again.
12 août 2026
Réponse de Access Garage Doors Ltd.
Hi Mary, thank you for the 5-star review. We're really pleased Wayne and the team were able to get everything sorted and working properly again. We'll make sure your feedback is passed on. It's always great to know a problem has been left firmly behind! Thank you for choosing Access Garage Doors.
Réponse de Access Garage Doors Ltd.
Hi Kevin, thank you for your lovely 5-star review. We’re really pleased our engineer made such a positive impression and that you were happy with the service provided. We really appreciate you taking the time to share your feedback!
Réponse de Access Garage Doors Ltd.
Hi Martyn, thank you for the 5-star review. We are delighted everything came together quickly and smoothly, and especially pleased to hear our fitting team made such a good impression. We really appreciate your feedback and hope you enjoy your new door for many years to come!
Very helpful,Polite
Very helpful,Polite, knowledgeable and great expertise in what they did.
10 août 2026
Réponse de Access Garage Doors Ltd.
Hi James, thank you for the lovely 5-star review. It's great to know you felt in good hands and were pleased with the service you received. Our team takes a lot of pride in their work, so feedback like this is always wonderful to hear. Thank you for choosing Access Garage Doors - we'll be very happy to help again in the future.
Very pleased all round.
One of the best companies I've ever cone across. Great communication throughout the whole process. Everything was on time, as planned, from the quote to the fitting of the garage door. Polite and courteous staff. Very good quality product. They don't ask for the final part of the payment until the door has been fitted and you are happy with it.
Couldn't recommend highly enough.
10 août 2026
Réponse de Access Garage Doors Ltd.
Hi Noel, thank you for such a wonderful review. Being described as one of the best companies you’ve dealt with is a huge compliment and means a great deal to the whole team. We want our customers to feel looked after and confident throughout the entire process, so it’s particularly rewarding to know that was your experience. We hope you enjoy your new garage door for many years to come, and thank you very much for your recommendation!
Réponse de Access Garage Doors Ltd.
Hi Jeremy, thank you for the 5-star review. We’re really pleased you felt well looked after and received the right advice for your needs. It’s great to know everything went smoothly, and we really appreciate your feedback. Thank you for choosing Access Garage Doors!
Réponse de Access Garage Doors Ltd.
Hi Noel, thank you for your review. We’re really pleased you were happy with the service you received and appreciate you taking the time to let us know. Thank you for choosing Access Garage Doors!
A quick response to my query
A quick response to my query. 2 guys arrived promptly on the appointment day and the problem was sorted. I asked what the issue had been and they were happy to explain.
Friendly and very efficient.
4 août 2026
Réponse de Access Garage Doors Ltd.
Hi John, thank you for the wonderful 5-star review. We’re delighted we could respond quickly and get everything sorted for you. We also believe customers should always understand what’s been done and why, so it’s lovely to hear the team took the time to explain everything. Thank you again for choosing Access Garage Doors, and we’ll be happy to help whenever you need us in the future.
Excellent service without the hard sell
The assessment was straightforward with no pressure to upsell, and the prices seemed reasonable. It took 4-5 weeks for the door to be manufactured, but the fitters were very prompt and courteous and took into account my requests, and have done a very tidy job.
23 juillet 2026
Réponse de Access Garage Doors Ltd.
Hi Simon, thank you for the wonderful 5-star review. It’s great to hear you felt supported from the initial survey through to the installation. We’re delighted the team took the time to understand what you were looking for and delivered a result you’re pleased with. Thank you again for choosing Access Garage Doors, and we’ll be happy to help whenever you need us in the future.
Réponse de Access Garage Doors Ltd.
Hi Neil, thank you for the 5-star review. We’re really pleased we could identify the problem quickly and provide the right solution. It’s great to hear you were happy with the service. Thank you again for choosing Access Garage Doors, and we’ll be happy to help whenever you need us in the future.
Réponse de Access Garage Doors Ltd.
Hi Frederick, thank you for the 5-star review. We’re delighted everything went smoothly on the day and that you were pleased with the installation. We really appreciate you taking the time to share your feedback. Thank you again for choosing Access Garage Doors, and we’ll be happy to help whenever you need us in the future.
Very good company to deal with
Very good company to deal with, gave good advice on type of unit that would be suitable for my garage door. The man that carried out the work was very polite, arrived on time and went through on its operation. Pleased with the service.
5 août 2026
Réponse de Access Garage Doors Ltd.
Hi Anthony, thank you for the wonderful 5-star review. We’re delighted you felt you received the right advice from the outset and that the whole experience was straightforward and professional. We believe good advice should leave customers feeling informed and confident in their choice, so it’s lovely to hear that reflected in your experience. Thank you again for choosing Access Garage Doors, and we’ll be happy to help whenever you need us in the future.
Great service from start to finish
Great service from start to finish, very happy with the garage door. Would definitely recommend.
29 juillet 2026
Réponse de Access Garage Doors Ltd.
Hi Katie, thank you for the wonderful 5-star review. We're delighted you're enjoying your new garage door. We believe the best compliment we can receive is a recommendation, so your kind words really do mean a great deal to the whole team. Thank you again for choosing Access Garage Doors.
Réponse de Access Garage Doors Ltd.
Hi Marion, thank you for the 5-star review. We’re really pleased everything was handled efficiently from the first visit through to the awning installation. We hope you enjoy your new awning, and thanks again for choosing Access Garage Doors (Access Awnings).
You never think about how important it…
You never think about how important it is for your garage door to open and shut properly until you can no longer use it. My problem has been completely sorted, and I now cycle much more because it's not difficult to access my garage.
The contractor was lovely too.
30 juillet 2026
Réponse de Access Garage Doors Ltd.
Hi Jean, thank you for the lovely 5-star review. We’re really pleased your garage door is working properly again and making day-to-day access easier - especially if it means more time on the bike. It’s great to hear you were happy with the engineer too. Thanks again for choosing Access Garage Doors.
Very friendly and professional
Very friendly people from the moment of booking for someone to quote through to the day of the fitting.
Thought these guys were better than others that came to quote. Found my garage was a bit wonky and planned what had to be done before I chose them.
Highly recommend
30 juillet 2026
Réponse de Access Garage Doors Ltd.
Thank you for the lovely 5-star review and recommendation. We’re really pleased you felt well looked after from the first appointment through to fitting. It’s great to hear the team took the time to assess the opening properly and plan the work around your garage before you made your decision. Thanks again for choosing Access Garage Doors.
Your office was efficient and…
Your office was efficient and professional.
Your engineer thorough and friendly.
The only thing I was disappointed with was the garage fob keys which do not respond as quickly as I'd like and need pressing quite hard to operate.
29 juillet 2026
Réponse de Access Garage Doors Ltd.
Hi Mrs Short, thank you for taking the time to leave us your feedback. We're delighted you were happy with the service from both our office team and engineer. Thank you as well for mentioning the key fobs. We've asked the branch to get in touch so we can better understand your experience and make sure everything is working as it should. We really appreciate your comments and hope you're enjoying your new garage door.
Access Garage Doors always do a good…
Access Garage Doors always do a good job and will only do what needs to be done. The staff are very polite and always helpful.
29 juillet 2026
Réponse de Access Garage Doors Ltd.
Thank you for the 5-star review and for your continued trust in Access Garage Doors. We’re really pleased to know the team has been helpful, polite and honest in carrying out only the work that’s needed. We really appreciate your feedback and will be happy to help again whenever required.
I have had to call out 3 times for my 6…
I have had to call out 3 times for my 6 year old sectional garage door to have the same repair! At around £100 each time I hope it’s fixed properly this time. Engineers lovely.
28 juillet 2026
Réponse de Access Garage Doors Ltd.
Hi Margaret, thank you for your review. We’re sorry to hear the door has needed attention more than once over the years, especially where call-out costs are involved. We’re pleased you found the engineers lovely, and we’ll make sure that feedback is passed on.
Having reviewed the service history, the visits appear to have been for different issues rather than the same repair being repeated. Your sectional door was installed in 2020; previous visits related to different components and adjustments, while the most recent visit included a door service and operator reset.
We understand it can still be disappointing when a door needs attention, and we hope the latest visit has left everything working properly for you. If you have any further concerns, please do contact the branch and we’ll be happy to help.
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