ACIS Educational Tours Avis 

1 027
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This was a wonderful experience. The cities we stayed in were beautiful. Our guide Helena Guerra was so kind, helpful and informative. She gave us so much history everywhere we went. Our drive... Voir plus

Noté 5 sur 5 étoiles

Our guides were great, learned a lot about history, philosophy, the arts, what was worth seeing, etc. we could have traveled on a smaller bus, not complaining the driver was a master at maneuvering i... Voir plus

Noté 5 sur 5 étoiles

To be totally honest, the actual trip for my daughter was a nightmare due to medical issues that landed her in a hospital in Venice. However, ACIS people were fabulous to work with! Carlotta in Rome h... Voir plus

Noté 5 sur 5 étoiles

Our ACIS tour guide, Libby, was extraordinary! She was a wonderful hostess, full of both historical knowledge and personal stories to enhance our trip. She spoiled us so much that I never want to... Voir plus

À propos de l'entreprise

  1. Agence d'excursions

Écrit par l'entreprise

Since 1978 ACIS, the American Council for International Studies, has been a leader in quality educational travel for middle and high school students and their teachers. We believe in the power of travel to open students' eyes and change their lives—and every detail of our educational tours is carefully crafted to help make it happen.


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4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

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A répondu à 33 % de ses avis négatifs

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4,7

Tous les avis

(1 027)

215 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The guide Jo is simply wonderful in…

The guide Jo is simply wonderful in every way. The hotel selection was excellent. I know that Alyssa Klein had a major role in selection of places to visit and this made it very successful as well.

7 juillet 2026
Noté 1 sur 5 étoiles

Wouldn’t let us choose our food and…

Wouldn’t let us choose our food and didn’t tell us before one chaperone for a 30+ group of people and that chaperone refused to help with anything would not recommend and would never go on this trip again. also I was nearly left on a bus after falling asleep and they didn’t do a headcount the bus started driving away good thing someone noticed who wasn’t the tour guide by the way otherwise I would’ve been lost in the city I wasn’t familiar with. Piece of shit organization that scams you never ever go on it.

9 juillet 2026
Avis spontané
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Réponse de ACIS Educational Tours

Hello Parker,
Unfortunately, I don't see any information about your trip, so I'm not able to look into the specific details directly. However, I'd still like to address some of the concerns you mentioned.
With group travel, we do typically use set menus to help meals run smoothly and ensure timely service for everyone. That said, there is often some choice available, although not necessarily at every meal.
Our recommended chaperone ratio is one chaperone for every six students, though this can be as high as one for every ten students depending on the group's age and needs. In addition, each group travels with a dedicated Tour Manager who is responsible for the trip logistics and providing commentary throughout the tour.

I'm very sorry to hear that you were almost left on the bus. That certainly isn't the experience we want anyone to have, and normally both the chaperones and other members of the group would notice if someone was missing.

It's always disappointing to hear that someone didn't enjoy their trip, and I'm sorry that this was your experience.

Laura Smart
SVP Customer Experience

Noté 5 sur 5 étoiles

Zayneb!

Zayneb was the most incredible guide we could have asked for! She is warm, knowledge, funny and caring. There is truly nobody like her.

29 juin 2026
Noté 5 sur 5 étoiles

Our tour guide Zayneb is always the…

Our tour guide Zayneb is always the BEST part of our trip. She is so knowledgable and inspires confidence in our students.
Other than Zayneb...our hotels weregreat! Awesome locations with lovely rooms and friendly staff. Working air conditioning also a HUGE plus. Our tours were great too!
Our meals were not great as they had traditional English/Irish food. (Not known for their cusine ) Our last dinner in London was not great. The restaurant was not suited to handle our group of 23. Te BEST night we had was our final night in Dublin at The Merry Ploughboy. Everyone had a great time and the musicians invited our students up on stage for pictures after the show.

29 juin 2026
Noté 5 sur 5 étoiles

Our ACIS tour guide

Our ACIS tour guide, Libby, was extraordinary! She was a wonderful hostess, full of both historical knowledge and personal stories to enhance our trip. She spoiled us so much that I never want to take another trip without her!In addition, the event specific tour guides were equally as knowledgeable. I gave five stars, but would like to also say that a little more downtime would have been appreciated. I think we average between 8 and 12 miles of walking a day, which was too much for the heat we were enduring in Europe during that particular time. In general, it would have been nice to experience some downtime that wasn’t so rushed. During the one to 1 1/2 hour downtime, We barely had time to navigate what food to eat, how to order it and taking in local sites and sounds.
Otherwise, bravo!

29 juin 2026
Noté 5 sur 5 étoiles

Awesome tour company!

I absolutely loved our tour guides for the 2026 Triangle Youth Philharmonic tour! They explained so much of the town history and were super fun to be around. They were also very quick to answer all my questions. I would highly recommend this company, I had a wonderful experience!

29 juin 2026
Noté 5 sur 5 étoiles

Our guides were great!

Our guides were great, learned a lot about history, philosophy, the arts, what was worth seeing, etc. we could have traveled on a smaller bus, not complaining the driver was a master at maneuvering it. Love the thought that went into getting around, water
Taxi, evaporator, cabs, airport limo. Restaurant choices after the first were great also!

4 juillet 2026
Noté 5 sur 5 étoiles

The tour manager was excellent

The tour manager was excellent. He was responsive to the needs of each and every person in the group! He was extremely knowledgeable and provided continuity with the information provided by the local guides.

22 juin 2026
Noté 3 sur 5 étoiles

Our venue in Chester at the cathedral was appalling.

Our venue in Chester at the cathedral was poorly advertised and coordinated. There were NO posters advertising our concert and zero communication with the church staff inside the cathedral aside from the volunteer coordinator who greeted us. She had us relocate changing sites several times- The sextan (custodian) REFUSED to provide chairs (stacked in the church for another concert later in the day and at the other end of the cathedral) He said “you are not providing a concert but singing a few songs”. A few of our audience guests helped themselves to the chairs- what miserable hospitality. Many of them sat on the floor. The sextan a went so far as to demand those patrons who had helped themselves to chairs to get out of the chairs they had secured and sit on the floor of the cathedral. No one got out the chairs after being berated by the sextan and his assistant. We sang our hearts out. A magnificent venue and opportunity ruined by poor communication and unspeakably bad behavior by support sextans.

Our tour leaders and choral director tried their best to turn this situation into around. There was no separate changing area - we all had to dress together. Our music was wonderful but we the singers were very upset. Appalling. I’ve not seen anything like this while on a tour

26 juin 2026
Noté 5 sur 5 étoiles

Best Trip Ever

Excellent service preparing for the trip, and their Tour Managers are with you every step of the way to make sure things go smoothly. We couldn't have asked for a better experience!

22 juin 2026
Noté 1 sur 5 étoiles

Not great

The first venue was switched to an inferior venue. Second was as promised but rescheduled to an absurd time and not promoted or supported with seating for the few people who wandered in. The bus was beastly hot and the routes put on the bus for hours in rush hour traffic. Not even close to value for the cost. The guide was wonderful.

3 juillet 2026
Noté 5 sur 5 étoiles

Wonderful experience and terrific guide

Our guide, Joe Sartorius, was fantastic. A really great person, so good with the kids and adults, very knowledgeable, and just wonderful to be around. Thank you for a great trip; we all had a great time.

25 juin 2026

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