Active Care Store Avis 

241
TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Although the order (138483) was delivered quickly there was no seal on the skincare product. Having paid full price its prior usage is questionable. Both the Active Care website form and email add... Voir plus

Noté 5 sur 5 étoiles

The company answered my request to purchase a product within a very short time, I certainly felt like their centre of attention! They were very knowledgeable and keen that my choice would be safe... Voir plus

Noté 5 sur 5 étoiles

Purchased the versace crystail noir perfume. Saw the reviews on trust pilot and wasn't sure if I'll regret this purchase. Item arrived within a few days and in perfect condition. Thanks!

Noté 1 sur 5 étoiles

SELLING FAKE COLOGNES AND PERFUMES. BEWARE! Their replies are repeated nonsense and just say the generic "we assure you all of our fragrances are purchased and sourced from verified retail outlets" bu... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

241 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,3

Tous les avis

(241)

21 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Purchased the versace crystail noir…

Purchased the versace crystail noir perfume. Saw the reviews on trust pilot and wasn't sure if I'll regret this purchase. Item arrived within a few days and in perfect condition. Thanks!

18 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Would recommend

Order arrived in good time. Item was as described. Good value for money. Not heard of this company before but would use again.

24 septembre 2024
Noté 1 sur 5 étoiles

Fake products

I just bought a foundation and definitely received not original, very watery ,texture different from original even smell is different! So much disappointed! I contacted customer service and no response from them. I already send them 3 emails and nothing! I would never recommend to buy from them!

25 septembre 2024
Avis spontané
Logo de Active Care Store

Réponse de Active Care Store

"Dear customer,
We kindly request you to contact us on below mentioned EMAIL I'D
"" cs@activecarestore.co.uk "" for further assistance and better resolution for your inconvenience it may have caused you."

Noté 1 sur 5 étoiles

If I could give no stars I would!

If I could give no stars I would! still awaiting delivery from end July despite platitudes and please be patient still nothhing to requests for refunds ignored have now had to get my credit card company involved. Niether of there registered Tel numbers work.

30 juillet 2024
Avis spontané
Logo de Active Care Store

Réponse de Active Care Store

"Dear customer,
We kindly request you to contact us on below mentioned EMAIL I'D
"" cs@activecarestore.co.uk "" for further assistance and better resolution for your inconvenience it may have caused you."

Noté 1 sur 5 étoiles

Scam

Lier, Fraud and Horrible customer service team, still i haven not heard anything from their customer service and company. I have lost my money as neither I get my perfume products not they will gonnna refund me at all. Fraud company stay away please

17 septembre 2024
Avis spontané
Logo de Active Care Store

Réponse de Active Care Store

"Dear customer,
We kindly request you to contact us on below mentioned EMAIL I'D
"" cs@activecarestore.co.uk "" for further assistance and better resolution for your inconvenience it may have caused you."

Noté 1 sur 5 étoiles

They sent the wrong product

They sent the wrong product

26 juillet 2024
Logo de Active Care Store

Réponse de Active Care Store

"Dear customer,
We kindly request you to contact us on below mentioned EMAIL I'D
"" cs@activecarestore.co.uk "" for further assistance and better resolution for your inconvenience it may have caused you."

Noté 1 sur 5 étoiles

Lier- Horrible customer service an company

Lier, Fraud and Horrible customer service team, still i haven not heard anything from their customer service and company. I have lost my 145 GBP as neither I get my perfume products not they will gonnna refund me at all.. Use less and cheater.

12 juillet 2024
Avis spontané
Logo de Active Care Store

Réponse de Active Care Store

"Dear customer,
We kindly request you to contact us on below mentioned EMAIL I'D
"" cs@activecarestore.co.uk "" for further assistance and better resolution for your inconvenience it may have caused you."

Noté 5 sur 5 étoiles

The Activecare site was easy to…

The Activecare site was easy to navigate as was the ordering. Prices are competitive and when the items I ordered were delivered they were safely and appropriately packaged. From the initial order to delivery it took less than two weeks.

24 juin 2024
Noté 5 sur 5 étoiles

Service and goods great

I have ordered twice from this company. The first time I was skeptical due to the negative reviews. On both occasions the order came well packed and dispatched promptly. I'm happy.

27 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

I purchased two items from Active Care…

I purchased two items from Active Care Store a brand called Medik8, only one arrived in the parcel and there was no delivery note. I contacted them straight away and they asked me to send a video of me opening the parcel and they would review my claim. Suffice to say I did not video myself opening the said parcel, why would I? I assumed the order would be in its entirety. I have sent them five emails now asking them to respond but have heard nothing. I have now read the reviews and wish I had done so before purchasing. What a disgraceful way to be treated. I am also going to contact Medik8 and inform them of my experience with this company and hope that they will review selling to them. A very disappointed customer indeed. Please anyone reading this take head and go elsewhere

18 mars 2024
Avis spontané

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