Active Care Store Avis 

241
TrustScore 3.5 sur 5

3,3

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Lisez les avis des autres

Noté 2 sur 5 étoiles

Although the order (138483) was delivered quickly there was no seal on the skincare product. Having paid full price its prior usage is questionable. Both the Active Care website form and email add... Voir plus

Noté 5 sur 5 étoiles

The company answered my request to purchase a product within a very short time, I certainly felt like their centre of attention! They were very knowledgeable and keen that my choice would be safe... Voir plus

Noté 5 sur 5 étoiles

Purchased the versace crystail noir perfume. Saw the reviews on trust pilot and wasn't sure if I'll regret this purchase. Item arrived within a few days and in perfect condition. Thanks!

Noté 1 sur 5 étoiles

SELLING FAKE COLOGNES AND PERFUMES. BEWARE! Their replies are repeated nonsense and just say the generic "we assure you all of our fragrances are purchased and sourced from verified retail outlets" bu... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

241 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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3,3

Tous les avis

(241)

21 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Counterfeit fake perfume selling at triple the price of other copy cat sites

I should have read the reviews before purchasing.
I can appreciate copy cat brands who are open and honest and sell for a fraction of the price this website does.

However they are deceitful and disingenuous with their marketing.

No response to emails.

I’d imagine no response to this post either.

Beware of fake counterfeit perfumes being sold on this site

17 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

I ordered so very expensive face creams…

I ordered so very expensive face creams only to find one of the creams had been opened and used. This brand is Medik8. I have contacted them twice by email who said they couldn’t do anything for the refund. I am
Going to email Medik8 directly as I know they will be dissatisfied with their products being sold in this way.
Please don’t order from this company as they are selling unsuitable products.

31 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Expired products

Active Care sent me an expired product. They sent me a return label to return the product and have not refunded me yet despite them receiving the product a week ago. Since the return was made because the product is not fit for purpose, the minimum one would expect is to get an immediate refund rather than waste the customer's precious time chasing customer service. I would not recommend buying from Active Care Store.

10 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Would not recommend!!

I have not received my order although it apparently has been delivered, just not to me or my address. Customer services not helpful.

28 décembre 2023
Noté 1 sur 5 étoiles

I placed an order about 3 weeks ago anf…

I placed an order about 3 weeks ago anf never received an email confirmation. About 5 days later I see the amount pending in my account. I looked again thru spam and all that for an email, nothing. I reached out to their customer support, who asked me for an order number. Explained the situation, who again asked for an order number. I made a report thru BBB which they have been unresponsive and now the BBB has closed the complaint. I have repeatedly emailed their customer support for a refund, but now have been unresponsive to me. No product has ever been sent, still no email about the order and no refund either. Poor business ethics or another scammer, either way dont do it.

4 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Do not buy from Activecare !!!

Ordered issey Miyake pour homme on 23rd Nov.. arrived 25th November...damaged bottle and without a doubt Fake product.Have sent 5 emails since 25th and no response..Will escalate through PayPal no doubt...but have also emailed Issey Miyake directly to inform them of this rogue trader.I too would give Zero star rating if possible...please avoid these sharks... absolutely despicable! Wish I'd read Trust pilot reviews prior to engaging with these crooks.

25 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Absolute rubbish!!!!

Absolute crap!! Please save your money. You won’t get the item then no one responds when you email and ask for a refund!!!!! DO NOT BUY FROM THIS COMPANY!!

28 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Prompt Delivery with Competitive Pricing

Prompt Delivery with Competitive Prices!

I ordered my BareMineral Foundation with a delivery window of 1-2 days, and I'm pleased to say it arrived in perfect condition. They are also competitive when it comes to pricing, approximately £7.00 less than John Lewis for the same product, makes it a cost-effective choice.
Highly recommended for its reliability and competitive pricing!

15 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

DO NOT ORDER FROM THESE SCAMMERS!!!

DO NOT ORDER FROM THESE SCAMMERS!!!
I have had the worst experience with Active Carestore. I ordered 2 bottles of aftershave in August. Received the wrong product & after A LOT of ignored emails, I returned the order. This is November & I have still not have a refund of approx £70 or replacement of the ordered product. All emails have been ignored. I would avoid this company like the plague!!!!!

28 août 2023
Avis spontané
Noté 1 sur 5 étoiles

I want to give zero stars

I want to give zero stars. Appalling service. They have just ignored all of my emails, and they have not replied once about my order, which I have been waiting on for over 3 weeks. Their 2-4 business day delivery policy is total BS and fake. Avoid this company like the plague. I ordered this on 15th October. Amazon Logistics have no info at all about this order.

6 novembre 2023
Avis spontané

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