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Lisez les avis des autres

Noté 1 sur 5 étoiles

I cant get a refund allegedly for hygiene reasons as I bought it for my wife and had to open the seal for her to try it. There was no paper work within the box apart from some instructions in English... Voir plus

Noté 4 sur 5 étoiles

I have been using it about 2-3 times a day on my neck as I have a nerve impingement problem which caused pins and needles down my right arm and into my hand, this would wake me when in bed and had to... Voir plus

Noté 5 sur 5 étoiles

The best thing I liked about Acupeo was that when there was a delay in my order being delivered, they told me about it. They emailed me twice, which makes such a difference from other companies. I'm v... Voir plus

Noté 5 sur 5 étoiles

It's a well made, neat product and was delivered super fast. I can't yet recommend it's impact on my pain issues as I have deteriorating discs in my neck which press on my nerves and spinal chord, a... Voir plus

À propos de l'entreprise


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

337 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,7

Tous les avis

(337)

53 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Beware

I cant get a refund allegedly for hygiene reasons as I bought it for my wife and had to open the seal for her to try it. There was no paper work within the box apart from some instructions in English and French on how to make it work. Nothing to say once you opened the transparent cover your rights to a refund had gone even if you hadn’t tried it on. Beware of this company who don’t give clear instructions about your rights

14 août 2026
Avis spontané
Noté 4 sur 5 étoiles

It’s a brilliant product

It’s a brilliant product. I thought I was being conned at first. Says on the site 24hour shipping which I think is very miss leading as it took 5 days to get to me. Asked them about it, they said it gets shipped in 24 hours but not delivered. So in my eyes, they shouldn’t put that. Anyway, the product itself is really helping me already, only used it 3 times so can’t wait to see how I feel in a few weeks after using it more!

22 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Exactly what i hoped for.

Its massages exactly where i have a litle hump at top of spine, i work on my laptop alot, and have spine diesease, this helps at those times it becomes too much, exactly like a 10s machine, but easier to use, dont even need the collar on to make use of the massage pads, perfect, i would recommend.

8 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I ordered this to see if would help…with hypertension

I ordered this to see if would help with my blood pressure and I’m happy to say that it has been amazing results. It has also helped with tension headaches. I use it twice a day at the moment for 15mins. I couldn’t be happier with the results.
The delivery was good very polite young gentleman. I would recommend this product.

28 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

The best thing I liked about Acupeo was that when there was a delay in my order being delivered, they told me about it. They emailed me twice, which makes such a difference from other companies. I'm very happy with my purchase, but I think it might take a bit longer to see if it helps my problem long term. The only downside (for which I deducted one star) is that I was under the impression that this device could be charged through a USB cable. It isn't, and I do think that I would have looked for an alternative if I'd realised that at the beginning.

1 juin 2026
Avis spontané
Noté 4 sur 5 étoiles

A different sensation…

I was surprised to find the sensation is not what I 'd call a traditional vibration. It is far more than that in that the feeling produced is to block neck pains. My first use of the device seems promising so I will continue to use as advised.

9 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

This is my SECOND REVIEW

This is my SECOND REVIEW! The first one was denied by Acupeo stating it does not belong to them. 😬

This worsen my neck pains on both sides…
This worsen my neck pains on both sides of my neck. I contacted the seller who has a Paris address via email; no customer service phone number.

I emailed them about this worsening neck issue from this product and asked them for return label. I will contact Paypal regarding this issue. And to add a note, this came in a flimsy packaging and the item is not durable , it is cheap. AVOID!

3 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

DISGUSTING CUSTOMER SERVICE

My acupeo tens massager stopped working properly and I have been trying to get a replacement and I’m getting nowhere. They obviously didn’t believe me when I said it wasn’t working properly and got me to send a video in with me holding my fingers down on the electrodes and I have received no acknowledgment that they’ve received it or a replacement and I keep trying to contact them and I keep getting cut off. Absolutely disgusting customer service.

17 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

I rhink its more

I rhink its more, what would have made it better
Would have apprecated a usb charger, I haveny used it as no batteries came with it, so I have to get some. Not easy when mibility is poor and no one to get them for me,
Si when I get them I will let you know if its helpful, delivery time not to bad tho.

31 mars 2026
Avis spontané

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