Easy to use website straight forward Delivered within time advised & free delivery Would certainly order through Adesso again Just one thing it would be great if Adesso carried a more extensive co... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I love the use of colour. Whenever I wear Adesso shoes, boots & sandals I get compliments! Super comfy without being boring and excellent value for money. Delivery is always prompt. Customer service i... Voir plus
L'entreprise a répondu
Really comfortable shoes and would not hesitate to buy again. Love the colour and had been considering buying them for some time having seen them on QVC. They didn't have the colour I wanted so order... Voir plus
Love these shoes, wasn’t sure what to expect and with having specialist insoles to 1 foot I am quite careful what I end up choosing but these are great , bought for a future holiday , soft materials... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Adesso Shoes is a brand of West Midland Shoe Company; a family run business from the Midlands in the UK. We believe in quality and value which can be seen in our brands, Adesso, Capollini and Free Spirit which we supply to a global market.
Coordonnées de contact
West Midland Shoe Company, ST14 8HU, Uttoxeter, Royaume-Uni
- 01889561790
- info@adessoshoes.com
- adessoshoes.com
4,8
Excellent
222 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to use
Easy to use, arrived on time, no hassle, just what I expect. Would not hesitate to use again
3 février 2025
Réponse de Adessoshoes
Hi Lesley
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Order and delivery went as smooth as…
Order and delivery went as smooth as can be. I was delighted with the shoes when they arrived, and immediately tried them on- thankfully they fitted perfectly- true to size. Very comfortable-lovely, soft as butter feeling… Thankyou
9 janvier 2025
Réponse de Adessoshoes
Hi
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Emmie Sandals when the weather improves.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Réponse de Adessoshoes
Hi Evy
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Bronte Boots.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Very efficient service
Order went through straight away. Despatched and delivered as stated.
Product as described.
3 janvier 2025
Réponse de Adessoshoes
Hi Judith
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Layla Pumps.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Easy to order
Easy to order. Super fast delivery. Really nice product, well packaged simply.
12 décembre 2024
Réponse de Adessoshoes
Hi Fiona
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Norah Boots.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
The boots are lovely soft leather
2 décembre 2024
Réponse de Adessoshoes
Hi Rosalind
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Kirsty Boots.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Absolutely loved the colour and style…
Absolutely loved the colour and style of the boots, but unfortunately too narrow. Also difficult to get foot in where zip was positioned.
22 novembre 2024
Réponse de Adessoshoes
Hi Lynda,
It's great to hear that you loved the boots and I'm sorry that they didn't fit you. Every brand, style, unit and upper design will fit slightly differently, and naturally everyone's feet are unique but we try our best to be consistent with the fitting across the brand.
Thank you for the feedback about the zip location, I'll be sure to pass on your comments to the design team.
We hope to see you again soon.
Best Regards,
The Adesso Customer Service Team
Excellent.
27 novembre 2024
Réponse de Adessoshoes
Hi Gail
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Marley Boots in this horrible weather we are having at the minute.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Very easy to order
Very easy to order
They came sooner than expected.
I was kept informed on delivery
Fantastic product. Brilliant quality lovely fit
26 novembre 2024
Réponse de Adessoshoes
Hi Shirley
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Marley Boots.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
So comfortable
So comfortable. Was able to wear them for a whole day with no breaking in. The leather is so soft and the support inside is amazing
25 novembre 2024
Réponse de Adessoshoes
Hi Louise
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Nancy Shoes specially as you have not had to break them in.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Great product and great service.
22 novembre 2024
Réponse de Adessoshoes
Hi Jane
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Kai Boots .
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Réponse de Adessoshoes
Hi Ann
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Sarah Rasberry Shoes.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Great looking shoes and very…
Great looking shoes and very comfortable. I’ve bought 2 pairs x
15 novembre 2024
Réponse de Adessoshoes
Hi Gloria
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Lucy shoes.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
From ordering to delivery very speedy…
From ordering to delivery very speedy and so very pleased with my purchase
6 novembre 2024
Réponse de Adessoshoes
Hi Beverley
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Bronte Boots in this horrible weather we are having at the minute.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Love my boots
Fab website woth great range of boots and shoes. Great value products. Prompt delivery. I love mu boots.
11 novembre 2024
Réponse de Adessoshoes
Hi Amanda
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Amelia Boots.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Excellent pair of shoes, thoroughly recommend
Ordering was easy and arrived on time. Really comfortable shoes, could wear straight away without rubbing. Would order again.
11 novembre 2024
Réponse de Adessoshoes
Hi Debra
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Ashleigh Shoes
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Great service always knew where shoes…
Great service always knew where shoes were and when they were going to be delivered will defo be back again
1 novembre 2024
Réponse de Adessoshoes
Hi Glancy
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you are enjoying wearing your Lindy boots in the terrible weather.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Réponse de Adessoshoes
Hi Anne
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Ezra Pumps
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
Well packaged
Well packaged, arrived promptly.
No return label included and not the clearest of instructions for Royal Mail return - I'm impressed with Evri returns.
Disappointed with fit of boots. Bought a very similar pr. recently with perfect fit - not so with these.
24 octobre 2024
Réponse de Adessoshoes
Hi Barbara,
I'm sorry that your boots didn't fit you. Every brand, style, unit and upper design will fit slightly differently, and naturally everyone's feet are unique but we try our best to be consistent with the fitting across the brand.
We have tried to make the returns process as simple as possible but if you have any suggestions to improve it then we're always happy to take onboard our customers comments.
We hope to see you again soon.
Best Regards,
The Adesso Customer Service Team
Réponse de Adessoshoes
Hi Pauleen
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Yankee Boots
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
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