Allied have been great to deal with right from my first phone call when I enquired about purchasing equipment for our coffee lounge. They were so supportive and helpful. We attended their barista tr... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I received one email from this company with the invoice. I then received a second email asking me how well they performed in delivering the £1185 coffee grinder I ordered. I gave one star because... Voir plus
L'entreprise a répondu
My second order with Allied Drinks Systems. Overall everything is brilliant. Super quick delivery. Excellent prices. And with this last order I accidentally provided an old address, but the supp... Voir plus
L'entreprise a répondu
Amazing customer service!!!! Sophie got in touch letting me know that the pumps I had ordered with my mini syrups were only compatible with the larger bottles. This was a great help as the website... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur de machine à café
- aussi dans
- Boutique de café
- Distributeur de café
- Grossiste en café
- Magasin de café
À propos de Allied Drinks Systems
Écrit par l'entreprise
At Allied Drinks, the home brewing and coffee shop supply store, we’re family-run and fuelled by an unwavering love for coffee. Providing a nationwide service, we've been supplying customers across the country with quality coffee machines and vending supplies since 1993. Allied Drinks is trusted by baristas as the go-to coffee supply store in the UK.
From our warehouse in Eastbourne, East Sussex, we provide tea and coffee supplies to coffee shops, homes and more. Our refreshments and coffee supply store offers popular brands such as Shmoo Milkshake, Summit Coffee, Eureka Grinders, Birchall, Simply, and also offer a wide range of Coffee Machines.
We offer free next working day delivery on orders over £69 (mainland UK) and you can order up to 4:30PM for same-day dispatch (Mon-Fri).
Coordonnées de contact
Unit 28 Hawthorn Road, BN23 6QA, Eastbourne, Royaume-Uni
- 0800 44 22 99
- sales@allied-drinks.co.uk
- ads-coffee-supplies.co.uk
4,7
Excellent
760 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Purchased a large box of biscuits to…
Purchased a large box of biscuits to put into gift bags, to my horror found all the packs are out of date by 6 months and taste horrific, I called the company and nothing they can do!!
Advised them they need to write next to the product in big letter, OUT OF DATE!
10 juin 2026
Avis spontané
Very happy
Very happy. Quality. Arrived a day later than said, not quite 'next day delivery', but okay. Maybe don't over-promise and cut yourself some slack. No one will mind.
31 mars 2026
Easy to place an order and the delivery…
Easy to place an order and the delivery was received very quickly.
23 mars 2026
Fantastic company - highly recommend them
Normally I call to place my orders but I used the website, particularly as there was a discount on offer, and it was simple to use with good information about the products listed. I think the team at Allied are fantastic - always available for advice general enquiries and support. They are such a great company to deal with - the staff are a credit to them too.
13 mars 2026
Product was on back order but as soon…
Product was on back order but as soon as it was ready they shipped it so fast. :)
5 mars 2026
Réponse de Allied Drinks Systems
Thanks for your review. We are sorry your order was placed on backorder. Sometimes this happens if we get several large orders in one day but we do really appreciate your patience with this. We are glad you recieved your order next day once it was dispatched :)
Kind Regards,
Allied Drinks
Réponse de Allied Drinks Systems
Thank you very much for your order and excellent review. Best wishes, Allied Drinks.
Never had a problem in the years I’ve…
Never had a problem in the years I’ve been using these guys, always deliver
26 février 2026
Avis spontané
Réponse de Allied Drinks Systems
Thanks for the lovely review. Kind regards, Allied Drinks.
Réponse de Allied Drinks Systems
Thank you very much for your order and excellent review. Best wishes, Allied Drinks.
Réponse de Allied Drinks Systems
Thank you very much for your order and great review. Best wishes, Allied Drinks.
Placed order on Internet saved money…
Placed order on Internet saved money and it was delivered on time thank you
12 février 2026
Réponse de Allied Drinks Systems
Thank you very much for your order and amazing review. We are glad you saved money using us :) Best wishes, Allied Drinks.
Prompt service good prices and great…
Prompt service good prices and great customer service
2 février 2026
Réponse de Allied Drinks Systems
Thank you very much for your order and amazing review. Best wishes, Allied Drinks.
Easy to order prompt delivery
6 février 2026
Réponse de Allied Drinks Systems
Thank you very much for your order and great review. Best wishes, Allied Drinks.
Réponse de Allied Drinks Systems
Thank you very much for your order and highlighting our easy to use website! Best wishes, Allied Drinks.
Very quick delivery time and good price
15 janvier 2026
Réponse de Allied Drinks Systems
Thank you very much for your order and great review. Best wishes, Allied Drinks.
Allied drinks gingerbread syrup
Allied drinks online ordering is simple to do.
Gingerbread syrup is my favourite.
Good value for money
Delivery within two days.
Keeps you upto date
Five stars all the way.
16 janvier 2026
Réponse de Allied Drinks Systems
Thank you very much for your order and lovely review, Jane. Best wishes, Allied Drinks.
The communication was perfect
The communication was perfect. I ordered the BZ10 on a Sunday and received the usual automated reply with a receipt. On Monday morning I received an email confirmation from ADS confirming the order and telling me that the machine would arrive on a pallet the following day. Sure enough it came on Tuesday, well packed and in perfect condition. No problems with the machine. I am a happy customer. I chose to buy from ADS, because I did not want to deal with a drop box company. It cost a bit more to do it this way, but I have peace of mind. Well worth the extra money for the excellent service.
11 janvier 2026
Réponse de Allied Drinks Systems
Thank you very much for your order and lovely review. We hope you enjoy your machine :) Best wishes, Allied Drinks.
Cancelled order - but handled it well
Cancelled my order with no explanation, same day I placed it. At least they refunded my card.
Edit: Customer services contacted me following my review and apologised and explained the situation, including a discount code. Many thanks.
7 janvier 2026
Avis spontané
A story of two halves.
I received one email from this company with the invoice. I then received a second email asking me how well they performed in delivering the £1185 coffee grinder I ordered. I gave one star because the machine hadn’t then arrived.
Christmas closure was the issue and early in January my magnificent grinder arrived and works exceedingly well. I also received very apologetic and professional email from Harvey explaining the delivery problem.
So I changed my stars to 4. If there hadn’t been the mixup with the emails, it would’ve been five.
29 décembre 2025
Réponse de Allied Drinks Systems
Good morning Mark,
Thank you for very much for your order and for taking the time to leave a review.
Your order was placed on 29th December while our office was closed for the Christmas period. This closure was stated on our website, along with the information that any orders placed during this time would be processed upon our return on 2nd January.
We can confirm that your order was dispatched on 2nd January when we reopened and was delivered to you on Monday 5th January.
We understand how receiving automated review request emails during this period may have been frustrating. Unfortunately, these emails are sent automatically by Trustpilot and coincided with our Christmas closure.
We do hope this clarifies the situation, and if you feel this information changes your experience, we would truly appreciate it if you would consider updating your review.
Best wishes,
Allied Drinks
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