Advanced Damp Ltd Avis 

a great company to use, would highly recommend to anyone needing damp treated!

I seem to have had an altogether different experience with this company unfortunately. I will say the initial survey carried out was good but it only went down hill from there. The costs got more and more expensive. I asked for new updated quotes or clarification of certain points or costs - I was only ever given answers over the phone (My mistake! AWAYS GET IT IN WRITING). I was quoted a 2 day job. The contractor didn't turn up the first day. I had been advised he was stuck in traffic due to an accident on the A34 but I did live traffic updates and could see it had cleared. Roughly 2 hours later I was told there was still traffic and they would not be coming - this was at 12pm. I just did not believe this was the truth. They arrived Friday to carry out the work and what had initially been a 2 day job was then carried out in 1/2 a day. The plaster job was carried out very poorly. I had been advised over the phone that fresh chipboard for my boxing in would be supplied - I was appalled to see they had put back in my rotten old chipboard and it was an absolute joke. I raised this to be told in their T&Cs they don't cover skirting or boxing in. Then why did they agree to do it? I also checked their T&Cs and whilst it does say they don't cover skirting boards it says nothing about the boxing in. The boxing in was also identified in their initial survey as needing to be replaced. I then received their invoice was was wrong twice - charging for work not actually carried out and then when they sent it the third time the discounts initially applied had been reduced. After lots of back and forth and I'll admit I lost my temper in my emails. I listed out the issues with the plaster job and offered them the opportunity to come back. They sent Sami to do the work on Thursday and to be fair he was really good - although he was roughly 3 hours late. When he arrived he was honest and told me the job had actually been scheduled for him on the Monday and he was halfway through a job in Banbury when he got a call from Leah to advise he was required at my job - he was late because he had to finish the job in Banbury first. I felt bad for him as he also explained he was supposed to accompany his wife to the Dentist at 3pm which due to the office's error he could no longer do.

Advanced Damp staff were efficient and helpful from beginning to end.
Rob the surveyor came on 10/4/24 and produced an excellent report which identified the possible causes of the damp floor and walls and the remedial action required.
Leah the Customer Services Assistant effectively coordinated the work and administration throughout the process which lasted approx 2 months and was helpful in keeping us up to date.
Alan uncovered a leaking hot water pipe which was the cause of the problem and Dan who did most of the work was most helpful,friendly and efficient.This involved removing the damaged flooring and walls,applying damp treatment,relaying the floor and replastering the walls.He also installed an ACO drain system outside.
The whole operation was overseen by Keith the manager He was most helpful in making things happen,including a personal visit to our house and producing a revised survey report and estimate.
Overall we were most impressed by the team at Advanced Damp Ltd.

Advanced Damp did a great job on our damp proofing. Alan was tidy and efficient, and his plastering was top-notch. Really recommend them!

Sam was epic from start to finish. We wanted new render but with a specific colour and finish. Sam listened to our requirements, walked us through the process and delivered on time for a great price. I have no hesitation in recommending Sam and the team.

Excellent service. It's refreshing to find a tradesperson who turns up on time, reliable and pleasant to have around your home. Very reasonable and clearly experienced. Would 100% recommend without hesitation.

I cannot recommend them highly enough! We had been struggling with persistent damp issues in our home for months. Other quotations were so expensive or other businesses just never bother replying. Sam assessed the problem, explained the solution clearly, and implemented it efficiently. Now, our home is completely damp-free, and we couldn't be happier. Their friendly staff and excellent customer service made the whole process stress-free. Thanks a lot Sam!

Amazing response to my enquiry, was responded to really quickly. From the moment i reached out until the issue was rectified i received a brilliant service and was even given up a follow up. Would recommend.

Fantastic company, Highly recommend and very happy with the service. Thank you

Reaching out to Advanced Damp Ltd was the best decision we ever made. Sam was a pleasure to have working for us. Having to constantly deal with dampness in our home was really stressful. We were so glad we found Sam. He was extremely thorough. He explained the process step by step and answered every question we had with patience and understanding. Very professional and efficient with outstanding results. We would not hesitate to recommend Sam to anyone.

Amazing Surveyors, speedy replies, quoted and booked in a timely manner. Please of a company to work with would recommend to all!

Poor experience. I had rising damp on my walls. After contacting Advanced Damp, a survey was undertaken, which competently identified a likely lead of a hot wate pipe. A good report was produced. I then received an offer to damp proof my walls for multiple thousand pounds, but I wondered whether all the extensive damp proofing was required if simply the leak could be repaired. It seemed to be an expensive solution looking for a problem. When phoning them to explore this, suggesting we could start with repairing the leak, I talked to a Work Manager, who was going to look into it and phone me back very soon. Never did. I left a message on his answer machine, no response. I contacted the office, who promised to contact the project manager to call me back vey soon. Never did. So I went elsewhere, to Premier Heating, who sorted the problem within a few days.

Dealing with damp can be so devastating especially when you have tried everything possible. I honestly have no regrets reaching out to Advanced Damp Ltd, they were professional and got the job done. Thank you again Sam.

We recently worked with Advanced Damp Ltd for damp proofing my home, and we couldn't be more impressed with their customer service. From the initial consultation to the completion of the job, the team at Advanced Damp Ltd was professional and efficient. They took the time to thoroughly assess our home and provided a comprehensive solution that exceeded my expectations. Not only did they effectively address the damp issue, but they also ensured minimal disruption throughout the process, especially as we have 3 young children. I highly recommend Advanced Damp Ltd to anyone in need of reliable and top-notch damp proofing services. Thank you for a job well done!

Dealing with dampness always felt like a losing battle. However, Advanced Damp Ltd completely transformed the experience. Their detailed inspection (far more thorough than any other quote!) instilled confidence from the very beginning. They pinpointed the exact cause of the dampness, implemented a proper fix, and – here's the best part – the problem hasn't returned! They were professional, efficient, and delivered excellent results. Highly recommend!

I am thoroughly impressed by their exceptional service and expertise. They provide top-notch damp proofing, and their team of specialists handles everything with professionalism and efficiency. For guaranteed results, Advanced Damp Company is the go-to choice.

Sam sure knows what he's doing. He provided me a very quick, helpful and reasonable quotation based on a low quality survey report that was priced over the roof. Thank you Sam

Guys you did really a great job! Thank you for the quality treatment. Walls are not damp any more in my living room!

My experience with Advanced Damp Ltd was spot on. The service they provided was at a very high standard, they got things sorted out efficiently and quick, I would highly recommend to anyone who needs the service.