I spoke with Rachel she was most kind and understanding to get the issue resolved and the level of understanding for my personal circumstances was just next level. Thank you Rachel!
L'entreprise a répondu
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Lisez les avis des autres
Exceptional service from the lady on the phone today! So relatable and knowledgeable regarding my situation. I felt at ease talking about my financial difficulties and didnt feel judged or pressured i... Voir plus
L'entreprise a répondu
Update 24 Sept: Despite sending in full detail to Avantis at 1302 hrs 23 Sept I havbe not even received any acknowledgement let alone a compassionate response. Even copying their CEO Mark Webb did no... Voir plus
L'entreprise a répondu
So far all contact with Advantis has been positive. They have been helpful and polite. Allowing me to put the payment requested on hold whilst we try to sort things out. They have given information re... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Advantis
Écrit par l'entreprise
Advantis works on behalf of various organisations, and we always aim to do so in a fair, respectful, and professional manner.
We understand that some situations can be stressful, and we are committed to treating every customer with compassion and understanding.
We work on behalf of various industries including Utilities, Financial Services, Telecommunications, Retail and Public sectors. Advantis is dedicated to providing ethical and effective services, ensuring both clients and customers receive professional and compliant support.
Based in the UK with offices in Stoke-on-Trent and Bolton, we are authorised and regulated by the Financial Conduct Authority, members of the Credit Services Association and are a certified Great Place to Work.
Coordonnées de contact
Minton Hollins Building, Shelton Old Road, ST4 7RY, Stoke-on-Trent, Royaume-Uni
- advantiscredit.co.uk
4,3
Excellent
1 k avis
Aucun historique récent de demande d’avis
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Scammers.....Avoid
Scammers.....No money owed so fishing exercise. Do HMRC really give these clown client details ?
22 mars 2026
Avis spontané
Réponse de Advantis
Advantis Credit Ltd – here to help, not to scam.
We understand that being contacted about a debt can feel worrying, but please be assured that any contact from us is genuine.
Advantis has been helping people resolve debt since 2004. We’re authorised and regulated by the Financial Conduct Authority and trusted by many well-known organisations, including government departments, banks, utilities, and other major companies.
If you’ve heard from us, it means we’re here to help you find the right way forward. You can reach us safely and securely by calling 01782 401100 or by logging in at www.advantiscredit.co.uk. Our team will do their best to support you, whether that’s setting up a payment plan or helping you with a query or dispute.
If you’d like to double-check, you can confirm our details independently through:
1. The Credit Services Association website
2. The FCA consumer credit register
3. The Companies House website
We’re here to make things easier, not harder — so please don’t hesitate to get in touch.
ABSOLUTE SCAM ARTISTS ...... CHECK THE REVIEWS
ABSOLUTE SCAM ARTISTS ....... letter sent suggesting I owe HMRC money ...... now I can recommend this company for fictional stories ...... HOWEVER .... I recently had communication with HMRC .... not for a debt but to discuss my rebate , YES a rebate ..... . I double checked if I owed them any monies and they confirmed it to be quite the opposite. The stock replies they give are a mask to cover the dishonest behaviour. Genuinely am in the belief that they send letters in the hope that people will panic and pay before checking if money is owed , getting a copy of document where the debt is allegedly from .... no wonder "Chloe" is so nice , she's a dab hand at rinsing the unwise and vulnerable..... Bin the letters, block the number and ignore completely ....
21 mars 2026
Avis spontané
Réponse de Advantis
Advantis Credit Ltd – here to help, not to scam.
We understand that being contacted about a debt can feel worrying, but please be assured that any contact from us is genuine.
Advantis has been helping people resolve debt since 2004. We’re authorised and regulated by the Financial Conduct Authority and trusted by many well-known organisations, including government departments, banks, utilities, and other major companies.
If you’ve heard from us, it means we’re here to help you find the right way forward. You can reach us safely and securely by calling 01782 401100 or by logging in at www.advantiscredit.co.uk. Our team will do their best to support you, whether that’s setting up a payment plan or helping you with a query or dispute.
If you’d like to double-check, you can confirm our details independently through:
1. The Credit Services Association website
2. The FCA consumer credit register
3. The Companies House website
We’re here to make things easier, not harder — so please don’t hesitate to get in touch.
Excellent service
20 mars 2026
Avis spontané
I had Sandra help me she was attentive…
I had Sandra help me she was attentive and very patient with me. Kudos to your service team. Thank you again!
19 mars 2026
Avis spontané
very helpful
Oliver listened to me and was able to help me the best he could. thank you
17 mars 2026
Avis spontané
Oliver was very helpful today and…
Oliver was very helpful today and resolved my matter professionally and promptly
17 mars 2026
Avis spontané
All was good even the time I called i…
All was good even the time I called i didn't take much time waiting for response.The gentleman I spoke to really took his time explaining to me and made sure I understand everything.He was really kind to me.l felt being served with a kind and caring person.Keep it up!
16 mars 2026
Avis spontané
THIS IS A SCAM DO NOT TRUST THESE…
THIS IS A SCAM DO NOT TRUST THESE PEOPLE!!!!!!! Tried to make my mother pay money she apparently owed to hmrc but it was all a lie !
14 mars 2026
Avis spontané
Réponse de Advantis
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you’ve had a negative experience with us and we appreciate the opportunity to respond.
Advantis works on behalf of various organisations, and we always aim to do so in a fair, respectful, and professional manner. We understand that some situations can be stressful, and we are committed to treating every customer with compassion and understanding.
If you haven’t already, please contact us directly by email at customercomplaints@advantiscredit.co.uk so we can review what happened and address your concerns appropriately.
Thank you again for your feedback – it helps us to improve the service we provide.
Always been very understanding
Always been very understanding- I actually gave up trying to deal with HMRC - I let Advantis do it for me and it was much better all round
10 mars 2026
Avis spontané
I had an online interaction
I had an online interaction - bank transfers etc were difficult but the member of staff was very helpful
11 mars 2026
Avis spontané
They are legit
They are legit. Just confirmed over the phone with HMRC the amount that I owed from a while back.
11 mars 2026
Avis spontané
Excellent service
I spoke with Chloe today. She was incredibly helpful and patient. I was dreading making the call as I suffer with anxiety. She sorted everything for me. Thank you Chloe
9 mars 2026
Avis spontané
What a wonderful soul to help me out…
What a wonderful soul to help me out Harrisah best ever support I ever received please keep it up.
4 mars 2026
Avis spontané
Bethany is BEST!
Spoke with Bethany via Webchat, absolutely fantastic service and gave me all the available options to sort out a very annoying matter! I wish the DVLA would do there job like this lady has, then there wouldn't be any problems! Thank you Bethany
3 mars 2026
Avis spontané
Very pleasant young lady
Very pleasant young lady. Simply made me feel relaxed and not stressed.
27 février 2026
Avis spontané
The person I was connected with to talk…
The person I was connected with to talk me through the reason for the call was really good
26 février 2026
Avis spontané
A very helpful & understanding agent…
A very helpful & understanding agent Chloe
26 février 2026
Avis spontané
Online chat assistance
I spoke on the online chat to a team member (Oliver) about my issues, which they talked through with me and helped me resolve.
25 février 2026
Avis spontané
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