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africhange.com Avis 291

TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

What made my experience great was the prompt response and resolution of the problem. What this company is doing well is that you can do lots of transactions from the comfort of your room. That bein... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Africhange is user-friendly and I always complete my transactions seamlessly. I will stick with the platform for a long time. One major improvement that is needed is the daily limit on transfers to my... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

The registration process is not straightforward compared to other apps. Also, I wasn't given any point even after changing up to £100 as a new customer. The app is not easy to navigate. Overall, I am... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Africhange is fraudulent: 1. It presents a high amount to be received by the transfer recipient, but on completing the transaction a lower amount is sent to the recipient. 2. It holds $0.01 of... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de transfert d'argent
  2. Service de finances alternatives
  3. Institution financière
  4. Société financière non banquière

Écrit par l'entreprise

Africhange is a trusted cross-border payments platform designed to make sending and receiving money between Africa and the rest of the world fast, secure, and affordable. We empower individuals and businesses to move money seamlessly with competitive exchange rates, low fees, and reliable delivery. Our mission is to eliminate the stress and high costs of international transfers. Through our easy-to-use app, users can convert currencies, pay bills, and manage wallets, whether supporting family, paying tuition, or handling business payments. We prioritize transparency with no hidden charges; you’ll always see the exact amount your recipient receives before you commit. Your security is our top priority, backed by advanced technology and strict compliance standards. Our dedicated support team is always ready to assist. For questions or feedback, contact us at support@africhange.com or via our official in-app support. Africhange is your financial bridge connecting people and opportunities across borders.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

291 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Their referral system is encouraging

Their referral system is encouraging, they always have the best rate for customers

9 avril 2026
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Réponse : africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Noté 1 sur 5 étoiles

Poor customer service

Poor customer service. Responds to my inquiry was vague and inconclusive

7 avril 2026
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Réponse : africhange.com

Hello,

We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks

Noté 5 sur 5 étoiles

excellent service

excellent service

9 avril 2026
Logo de africhange.com

Réponse : africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Noté 5 sur 5 étoiles

Your apt response from your services is…

Your apt response from your services is awesome. I commend you for that.

8 avril 2026
Logo de africhange.com

Réponse : africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Noté 5 sur 5 étoiles

Timely and helpful resolution of issue.

Timely and helpful resolution of issue.

8 avril 2026
Logo de africhange.com

Réponse : africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Noté 5 sur 5 étoiles

Best app in the world

Best app in the world , world best , I recommend this app for your international transactions

8 avril 2026
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Réponse : africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Noté 3 sur 5 étoiles

The recipient did not know who sent…

The recipient did not know who sent them money. On a positive note, the transaction was fast.

7 avril 2026
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Réponse : africhange.com

Hello,

Thank you for sharing this feedback. Your account manager has sent you an email at your registered email address to assist you directly.

Thank you for your support.

Noté 5 sur 5 étoiles

I was promised a refund of my 10 points…

I was promised a refund of my 10 points bonus.Hoping to receive it this week. Thank you.

7 avril 2026
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Réponse : africhange.com

Hello,

Your account manager has sent you an email at your registered email address to assist you directly. Thanks

Noté 4 sur 5 étoiles

Beautiful

Very efficient and security consciousness.

7 avril 2026
Logo de africhange.com

Réponse : africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Noté 5 sur 5 étoiles

My expr8ence with Africhange was that…

My expr8ence with Africhange was that when ever i have problem in logging to my application, i will email them snd they will respond quickly.
So they are reliable to do business with Africhange.

6 avril 2026
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Réponse : africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Noté 5 sur 5 étoiles

After my first experience.

After my first experience.
I had an amazing customer service with their lead .
The referral bonus was awesome 👍.
I recommend Africhange to all my friends and family.

13 avril 2026
Avis spontané
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Réponse : africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Noté 1 sur 5 étoiles

Terrible

Terrible! Terrible customer service. No empathy. Poor service

5 avril 2026
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Réponse : africhange.com

Hello,

We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks

Noté 1 sur 5 étoiles
Logo de africhange.com

Réponse : africhange.com

Hello,

We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks

Noté 5 sur 5 étoiles

Complained about the customer service…

Complained about the customer service earlier, and got swift response from the management team…..issues resolved…..thank you Africhange for making me feel like a valued customer

8 avril 2026
Avis spontané
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Réponse : africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Noté 4 sur 5 étoiles

Customer service and solution

Africhange team listen to profer solutions ASAP

2 avril 2026
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Réponse : africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Noté 5 sur 5 étoiles

Good

Good and reliable

9 avril 2026
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Réponse : africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Noté 5 sur 5 étoiles

Very bad experience

Very bad experience

3 avril 2026
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Réponse : africhange.com

Hello,

We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks

Noté 5 sur 5 étoiles

great product

great product

3 avril 2026
Logo de africhange.com

Réponse : africhange.com

Hello,

Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.

Noté 4 sur 5 étoiles

No response from customer agent

Good response from customer agent Emmanuel

10 avril 2026
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Réponse : africhange.com

Hello,

We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks

Noté 1 sur 5 étoiles

I sent money for my family and they…

I sent money for my family and they needed it urgently, 24 hours ago but is still under processing which is very bad

10 avril 2026
Logo de africhange.com

Réponse : africhange.com

Hello,

We’re really sorry to hear about your experience. Your account manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks

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