Overall, I find your services satisfactory. Your awesome website and mobile app, plus your quick and effective resolutions of the few tickets I raised earned your team the five stars rating fro... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
After experiencing a technical issue, a staff of Africhange called me and took the time to listen to the problem, and fix the issue with the help of the technical dept. Now the app is working very wel... Voir plus
L'entreprise a répondu
I got my Afri points when I made referral and I would recommend everyone to use this platform to change and send money. The customer service is fast and amazing. Thank you Africhange!!!
L'entreprise a répondu
Issue rectified! 👍 You guys can transact with them worry-free. 😅 Sometimes their customer service people behave like their brains are on vacation in another continent 🌍😂 Common sense occasional... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de transfert d'argent
- aussi dans
- Institution financière
- Service de finances alternatives
- Société financière non banquière
Écrit par l'entreprise
Africhange is a trusted cross-border payments platform designed to make sending and receiving money between Africa and the rest of the world fast, secure, and affordable. We empower individuals and businesses to move money seamlessly with competitive exchange rates, low fees, and reliable delivery. Our mission is to eliminate the stress and high costs of international transfers. Through our easy-to-use app, users can convert currencies, pay bills, and manage wallets, whether supporting family, paying tuition, or handling business payments. We prioritize transparency with no hidden charges; you’ll always see the exact amount your recipient receives before you commit. Your security is our top priority, backed by advanced technology and strict compliance standards. Our dedicated support team is always ready to assist. For questions or feedback, contact us at support@africhange.com or via our official in-app support. Africhange is your financial bridge connecting people and opportunities across borders.
Send money globally, fast and secure
Écrit par l'entreprise
- Join thousands choosing Africhange today, transfers made easy.
- Send money across borders with speed, ease, and confidence using Africhange. Enjoy smooth, reliable transfers designed for your everyday needs, whether supporting loved ones or making important payments. With competitive rates and a seamless experience, moving your money is simple. Join thousands who trust Africhange for fast, dependable global transfers that work.
Refer and Earn!!!
Turn your transfers in rewards
Join thousands earning rewards with Afripoints, get more value on every transaction
Coordonnées de contact
3,9
Bien
694 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
On the chat thread
On the chat thread, I’m having a problem loading up the page and my problem was unsolved
30 septembre 2026
Réponse de africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information and assist you directly.
Thanks
Réponse de africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Réponse de africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Yall dictating friends I can send money…
Very good app and very fast when making payments abroad. The transfers are smooth, reliable, and the money gets to the recipient quickly. Highly recommended!
29 septembre 2026
Réponse de africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information and assist you directly.
Thanks
I love Africange
Since all this time my agents. Have not answer me by Extra documentation is required kindly check your email
28 septembre 2026
Réponse de africhange.com
Hello,
Thank you for your feedback. We are really sorry to hear about your experience.
We can see your KYC is still under review. Our compliance team has completed the review and feedback was sent to you as shared by the team.
Your account manager has also emailed you directly to assist further. Please check your inbox and reply to that email so we can help resolve this for you.
Thank you
I have been facing difficulties…
I have been facing difficulties resolving a transaction issues for $1000 since Sept. 9, 2026. My US bank, Santander confirmed that the $1000 was sent to Lead Bank that I use to fund my Africhange account. Email communication through your team support is a nightmare. We have been sending emails back and forth without any resolution. It would be better and straightforward if Africhange can have a contact phone number for easier conversation.
28 septembre 2026
Réponse de africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information and assist you directly.
Thanks
Helpful customer care
The customer attendant Temilade and her team was very attentive, timely and helpful.
28 septembre 2026
Réponse de africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
A seamless way to transfer money to…
A seamless way to transfer money to yourself across the globe
19 septembre 2026
Réponse de africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Their rates are good and more…
Their rates are good and more competitive in the market, however their transaction times are slow. I will not recommend them as once they have a downtime it takes ages for your transaction to go through and will be on processing for up to 48 hrs. This is very frustrating especially when you need money sent urgently. Their resolution for these pending transaction is also quite crappy. Takes ages to get feedback about the status of your transaction and they keep making excuses about it being from their partners! There are better platforms to be honest, and I will not recommend Africhange.
17 septembre 2026
Avis spontané
Réponse de africhange.com
Hello,
We’re really sorry to hear about your experience.
Please send an email to emmanuel@africhange.com, your acount manager to assist you directly and provide more information.
We’d love the chance to make this right. Thanks.
Transfer is fast and straightforward..
Transfer is fast and straightforward... thank you for the experience
1 septembre 2026
Réponse de africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Réponse de africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Yeah they're doing well I had a great…
Yeah they're doing well I had a great experience with the customer service and my issues was resolved almost instantly.
7 septembre 2026
Réponse de africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Réponse de africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Swift
Swift, reliable, trustworthy, fast custom support, problem handling asap, compantiation for any fail afripoints transaction
7 septembre 2026
Réponse de africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄
7 septembre 2026
Réponse de africhange.com
Hello,
Thank you for taking the time to share your experience!
Please reach out to your account manager, emmanuel@africhange.com to assist you directly.
We are committed to continuous improvement to ensure you have a better experience.
Always on point
Always on point. Easy to use. If there is any issues, it gets resolved very quickly. Human agents and easy to access custom service. Just love it here. I send money to my loved ones in Africa.
2 septembre 2026
Réponse de africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
There has never been a time Africhange…
There has never been a time Africhange treated me well so don't use the word "this time" please, it's not applicable here.
I am not pleased the way I was treated so I withdrew and kobotrade welcomed me excellently and I am cool with them.
Thanks.
13 septembre 2025
Réponse de africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information and assist you directly.
Thanks
U have a worst cs
5 septembre 2026
Réponse de africhange.com
Hello,
We are really sorry to hear about your experience.
We can see your KYC is still under review. Our compliance team has completed the review and feedback was sent to you as shared by the team.
Your account manager has also emailed you directly to assist further. Please check your inbox and reply to that email so we can help resolve this for you.
Thank you
It is fast
It is fast, convenient, reliable, and easy to use. The transaction was completed smoothly without any issues, and the process was very straightforward.
I appreciate the efficiency of the service and would highly recommend it to others.
4 septembre 2026
Réponse de africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
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