Overall, I find your services satisfactory. Your awesome website and mobile app, plus your quick and effective resolutions of the few tickets I raised earned your team the five stars rating fro... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
After experiencing a technical issue, a staff of Africhange called me and took the time to listen to the problem, and fix the issue with the help of the technical dept. Now the app is working very wel... Voir plus
L'entreprise a répondu
I got my Afri points when I made referral and I would recommend everyone to use this platform to change and send money. The customer service is fast and amazing. Thank you Africhange!!!
L'entreprise a répondu
Issue rectified! 👍 You guys can transact with them worry-free. 😅 Sometimes their customer service people behave like their brains are on vacation in another continent 🌍😂 Common sense occasional... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de transfert d'argent
- aussi dans
- Institution financière
- Service de finances alternatives
- Société financière non banquière
Écrit par l'entreprise
Africhange is a trusted cross-border payments platform designed to make sending and receiving money between Africa and the rest of the world fast, secure, and affordable. We empower individuals and businesses to move money seamlessly with competitive exchange rates, low fees, and reliable delivery. Our mission is to eliminate the stress and high costs of international transfers. Through our easy-to-use app, users can convert currencies, pay bills, and manage wallets, whether supporting family, paying tuition, or handling business payments. We prioritize transparency with no hidden charges; you’ll always see the exact amount your recipient receives before you commit. Your security is our top priority, backed by advanced technology and strict compliance standards. Our dedicated support team is always ready to assist. For questions or feedback, contact us at support@africhange.com or via our official in-app support. Africhange is your financial bridge connecting people and opportunities across borders.
Send money globally, fast and secure
Écrit par l'entreprise
- Join thousands choosing Africhange today, transfers made easy.
- Send money across borders with speed, ease, and confidence using Africhange. Enjoy smooth, reliable transfers designed for your everyday needs, whether supporting loved ones or making important payments. With competitive rates and a seamless experience, moving your money is simple. Join thousands who trust Africhange for fast, dependable global transfers that work.
Refer and Earn!!!
Turn your transfers in rewards
Join thousands earning rewards with Afripoints, get more value on every transaction
Coordonnées de contact
3,9
Bien
694 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de africhange.com
Hello,
Thank you for taking the time to share your updated experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Réponse de africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has emailed your registered email address to assist you directly and provide more information. We’d love the chance to make this right. Thanks.
Unfairness to issue a day only flash discount on Naira exchange rate.
Should give a heads-up for a day surprise discount so everyone could participate (referring to your August 31st 2026 Naira discount....unfair!
1 septembre 2026
Réponse de africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information and assist you directly. We’d love the chance to make this right. Thanks
My money was stuck for 2 days on your…
Africhange always look out for their customer whenever a complaint is laid and provide resolution that matches the complaints. Thanks for your timely resolution.
22 août 2026
Réponse de africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has emailed your registered email address to assist you directly and provide more information. We’d love the chance to make this right. Thanks.
Réponse de africhange.com
Hello,
Thank you for taking the time to share your experience!
We are committed to continuous improvement to ensure you have a better experience.
We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
You team are excellent personel
You team are excellent personel. They are quick to respond to my questions and give me solution to my request on time.
22 août 2026
Réponse de africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Réponse de africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Réponse de africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email at your registered email address to provide more information and assist you directly. We’d love the chance to make this right. Thanks
Réponse de africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Good service and nice customer service
Nice customer service, good response and friendly apps
18 août 2026
Réponse de africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Réponse de africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
No solution to my enquiry...I asked for…
No solution to my enquiry...I asked for the conversion amount I sent...This was not provided with reason due to companies policy and I asked for the rate at least. Still was not provided. Why can't I know the conversion rate used at that time.
17 août 2026
Réponse de africhange.com
Hello,
I am sorry about your experience.
We’re unable to provide our customers' transaction details to a third party. This is in compliance with data protection laws.
Kindly ask the registered user to reach out to us or emmanuel@africhange.com, account manager for inquiries about their transactions, and information will be provided immediately.
We’d love the chance to make this right. Thanks
Hi to be very honest I'm so happy with…
Hi to be very honest I'm so happy with Africhange, because there was a i tried sending money to Nigeria, the money is out of my bank but couldn't get to final destination, i reached out to the management team, without waisting time the resollved the issue and the money got to the destination, they also called and emailed me, apologize for the inconveniences and resolved the issue, thanks
17 août 2026
Réponse de africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
They stressed me too much
They stressed me too much. Asked for too much informations. They also too so long to verify. Customer service was very bad
16 août 2026
Réponse de africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has emailed your registered email address to assist you directly and provide more information. We’d love the chance to make this right. Thanks.
quick response to issues raised
16 août 2026
Réponse de africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Réponse de africhange.com
Hello,
We’re really sorry to hear about your experience.
Your account manager has sent you an email to your registered email address to assist you directly. We’d love the chance to make this right. Thanks
Stressful uploading my means of id.
21 août 2026
Réponse de africhange.com
Hello,
We’re really sorry to hear about your experience. Your account manager has sent you an email to your registered email address to assist you directly. We’d love the chance to make this right. Thanks.
Quick response to my question and…
Quick response to my question and useful answer to the query
22 août 2026
Réponse de africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Quick response to questions and…
Quick response to questions and immediate deposit to account.
15 août 2026
Réponse de africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Not impressed with the customer service…
Great service; my concerns have been resolved. Thank you.
20 août 2026
Réponse de africhange.com
Hello,
We’re really sorry to hear about your experience.
Kindly be informed that there was no glitch. Your account manager has sent you an email to your registered email address to assist you and provide support directly.
Thanks.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.