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Lisez les avis des autres

Noté 2 sur 5 étoiles

Their clay products are not labelled accurately. They seem to send whatever they have available rather than the specific item you order. For example, I once ordered unsalted nzu, but they sen... Voir plus

Noté 1 sur 5 étoiles

This was my first time ordering from Afro Pride, and unfortunately it has been a very disappointing experience. When my order arrived, I noticed that the delivery box appeared to have been op... Voir plus

Noté 5 sur 5 étoiles

Perfect, i am so happy and glad i found it, it delivered early It arrived within 3 days and i asked for email change and it was done within 5 min literally, i just bookmarked it and will be telling al... Voir plus

Noté 1 sur 5 étoiles

WHAT A SHAMBLES THIS COMPANY IS I ORDERD 40 PACK OF 40 NOODELS FOR £10.00 ABOUT NEALRY 2 WEEKS AGO EVRI HAVE FAILED TO DELIVER AND WONT UPDATE ME AFTER CONSTANT EMAILS ASKING WHATS GOING ON... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de produits de beauté
  2. Fournisseur de produits de beauté

Écrit par l'entreprise

Greetings to Afro Pride, the leading retail provider in the UK for Multicultural, Afro hair, and beauty items. Discover high-quality beauty products at budget-friendly prices.


Coordonnées de contact

2,7

Bas

TrustScore 2.5 sur 5

42 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,7

Tous les avis

(42)

13 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Expiry Date?

I would request for expiry date before buying anything from this store. They sold me a body cream in January that expires June of the same year.

25 janvier 2025
Avis spontané
Noté 1 sur 5 étoiles

Buyers Beware of fake products

Buyers beware. This company sells fake products, do not buy anything from them because they are fake. I bought 3 Glow Gold body lotion from them which turned out to be fake products even though it had 2026 as the expiration date. I reached out to complain, they said because I did not contact them within 30days, they couldn’t do anything about it. They were very unhelpful. Regardless of when I bought them, if the product says long expiration date, it should still be okay to use. The company is a scam so beware. Do not throw your money away. Very bad customer service!!! They sell fake products. They are fraudulent!!! I wish I read previous reviews, I would never have patronised them. Hard lesson learned.

14 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Damaged parcel

Damaged parcel. Goods received damaged and 2/6 bottles leaking in a plastic bag with a cable tie left outside my property, clearly leaking in a damaged box which was not adequately packaged. Afro Pride are refusing to refund until I return the damaged empty bottles and other damaged goods to them. After several automated emails, advising if I don't wait in all day for Royal Mail to collect the parcel which I am unable to do they wont refund me. And the goods can't be used.

15 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Perfect service

Perfect, i am so happy and glad i found it, it delivered early It arrived within 3 days and i asked for email change and it was done within 5 min literally, i just bookmarked it and will be telling all my friends to buy from them.thank you for your services i really had to write this review, i don’t usually care

15 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing! I recommend them 1000%

Amazing! I recommend them 1000%, their customer service and product quality are always great, third time I’ve ordered from them and they always made every experience wonderful. Thank you Afropride team

25 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Great range and pricing

Ordered a few hair products as there are few options for black hair where I live. I was impressed with the wide range offered on the site and such reasonable pricing. I will definitely be ordering again.

9 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

WHAT A SHAMBLES THIS COMPANY IS I…

WHAT A SHAMBLES THIS COMPANY IS I ORDERD 40 PACK OF 40 NOODELS FOR £10.00 ABOUT NEALRY 2 WEEKS AGO EVRI HAVE FAILED TO DELIVER AND WONT UPDATE ME AFTER CONSTANT EMAILS ASKING WHATS GOING ON.

AUTOMATED RESPONSE ON EVRI WEB CHAT
NO NUMBER TO CALL EVRI EITHER.

DEFO LOOK INTO CHANGING COURIERS AS EVRI ARE KNOWN FOR FAULSLEY DELIVERING PARCELS AND STEALING THEM NOT SAYING THAT THE CASE

THIS IS NOT MY FAULT ITS YOUR COURIER YET IM BEING TOLD TO CHASE EVRI.

THE MOBILE NUMBER ON AFRO PRIDE WEBSITE NO LONGER WORKS AND NO ONE EVER ON THE WEB CHAT

IM NOT ONE TO LEAVE BAD REVIEWS BUT IVE BEEN LEFT NO CHOICE

1 avril 2024
Avis spontané
Logo de Afropride

Réponse de Afropride

Hi Miranda,

Appreciate your feedback.

I regret to learn about your experience. I've reached out through TrustPilot to obtain your order details and contact information, enabling me to investigate further.

Looking forward to your prompt response.

Best regards,
Dan
Afro Pride Customer Support

Noté 5 sur 5 étoiles

Affordable authenticity at its best

Affordable authenticity at its best! Afro Pride's range of African products is unmatched in price and quality. Always a fantastic choice for genuine finds.

1 janvier 2024
Logo de Afropride

Réponse de Afropride

Hi Steven,

We appreciate you taking the time to share your experience, and it's truly gratifying to receive such positive feedback from our dedicated customers.

Thank you for your time, and have a wonderful day.

Best regards,
Afro Pride Customer Support

Noté 1 sur 5 étoiles

Poor customer service

I received my mango&lime hair n cense today the bottle was half empt! I sent them an email with photos clearly showing it’s half empty, I received a rude response claiming it’s not half empty cause they have put tape on it and its not showing it has not leaked, they clearly packaged the item it knowing it was half empty, they expect me to pay again for shipping to send it back, which I refuse to do, I will not be purchasing anything from them again, the customer service is the worst I’ve come across, avoid!
Just an update, now the company has seen that I have left a bad review they have offered me a 25% refund, I declined as this should of been offered originally after receiving a half empty bottle, I declined I will not be purchasing from them again after their rude response.

15 mars 2024
Avis spontané
Logo de Afropride

Réponse de Afropride

Hi Kerinn,

Appreciate your feedback.

I regret to learn about your experience. I've reached out through TrustPilot to obtain your order details and contact information, enabling me to investigate further.

Looking forward to your prompt response.

Best regards,
Dan
Afro Pride Customer Support

Noté 1 sur 5 étoiles

Didn't deliver my order

Didn't deliver my order. Not even a refund. Terrible.

6 février 2024
Avis spontané
Logo de Afropride

Réponse de Afropride

Hi Churchill,

Appreciate your feedback.

I regret to learn about your experience. I've reached out through TrustPilot to obtain your order details and contact information, enabling me to investigate further.

Looking forward to your prompt response.

Best regards,
Dan
Afro Pride Customer Support

Noté 1 sur 5 étoiles

This shop is a scam

This shop is a scam, their products are fake 😩😩😩 I read the comments however, I gave them the benefit of the doubt and now I'm paying the consequences. The cream I bought doesn’t smell anything like the original and the box itself came opened already shocked 😩😩😩😩😩 spending that much for fake stuff it’s unbelievable with this economy disgusted.

13 janvier 2024
Avis spontané
Logo de Afropride

Réponse de Afropride

Hi Ronie,

Appreciate your feedback.

I regret to learn about your experience. I've reached out through TrustPilot to obtain your order details and contact information, enabling me to investigate further.

Looking forward to your prompt response.

Best regards,
Dan
Afro Pride Customer Support

Noté 1 sur 5 étoiles

They sell fake products, don’t bother buying from them

Brought some Blue Magic Super Sure Gro Hair & Scalp Conditioner from them as they had the cheapest products online (first mistake).

When it arrived something felt odd and out of place.
After using some as a patch test it’s clear my hair didn’t like it.

Turns out this is some sugary mixture they’ve created. The thing actually tastes and smells sweet, as if lots of sugar (glucose, dextrose) etc is in the ingredients (it’s not).

Now after reading these reviews here does it all make sense. Wow UK Trading Standards should remove their business from the internet.

Don’t even attempt to waste your money here, spend that extra £ or two and get it from a place you know and trust.

28 octobre 2023
Avis spontané
Logo de Afropride

Réponse de Afropride

Hi,

Appreciate your feedback.

I regret to learn about your experience. I've reached out through TrustPilot to obtain your order details and contact information, enabling me to investigate further.

Looking forward to your prompt response.

Best regards,
Dan
Afro Pride Customer Support

Noté 1 sur 5 étoiles

I bought wau wa cream from this afro…

I bought wau wa cream from this afro pride the cream it’s different from what I usually use it’s says wau wa but in fact it’s abido cream inside wau wa container what’s disappointing was expensive and are deceiving customers I will never purchase anything from this Afro pride.

25 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

Watery body cream

I ordered Coco Pulp body lotion the parcel was not properly sealed they added water to the lotion which made it watery like a running tap. I wouldn't advice anyone to order from them they are scam.

24 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

I don’t recommend. They sell fake products

Bought some creams from their store. All the creams came unsealed and had been open into which is very unprofessional. Out of 5 products, one 1 came sealed and unopened. The rest were tampered with. The creams are also the fake version. I’ve bought it before. I won’t be buying from this company again and I don’t recommend at all. Be WARNED!

8 août 2023
Avis spontané
Noté 2 sur 5 étoiles

Fake product and short shelf life

Ordered 3 bottles of lotion.
Arrived in good time.
One of the items is near expiry date and was not the correct lotion inside the bottle.
I emailed but they replied that it was not a recent purchase. i didnt open the bottle for 2 months as i was using up the one i already had.
Looking at there terms and conditions if returned they charge 15% of the cost. Cheek.

26 février 2023
Avis spontané
Noté 1 sur 5 étoiles

SCAM WEBSITE!!!!!

SCAM WEBSITE!!!!!
Ordered from them, items got 'damaged in transit' so I requested a refund. They told me to wait 3 days and then they'd issue a refund... this was back in December.
I have sent 5 emails since and nothing....

8 décembre 2022
Avis spontané
Noté 1 sur 5 étoiles

It is a fraudulent website.

It is a fraudulent website. I ordered a few bottles of cream and they arrived. On their website they quote some of the products at a really low price, and now I know why.

31 janvier 2023
Avis spontané

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