Age UK Trading Incontinence Avis 

No problems at all. Easy to select the items I required, check out was clearly laid out and payment processing was simple. Order arrived next day as had been requested. The needs of individual clients vary, but I am happy with an outcome where I don't have to have excessive dialogue with the supplier/company to get what I need. Others, particularly the elderly or infirm, prefer to speak to somebody on the phone and would rather not purchase online. Other reviews suggest that ordering by phone is just as simple as online.

I have used Age UK many times but recently had issues with their courier, Evri. Because of this I was reluctant to place any further orders and contacted Age UK about my concerns. I like the choice, competitive pricing and quality of the products I buy from Age UK regularly but the courier issue was concerning to me. Their customer support was very good and time was taken to listen to my issues and offer the solution of an alternative courier. I placed my order feeling more confident and the whole experience was stress free and meant I could, and would, continue to Use Age UK for my purchases. It was a massive relief for me. I would like to thank Age UK’s customer support for their understanding and patience in this matter.

My Mum’s carer recommended night time padded pants for Mum and I found them on the ageuk website. A wide range of really good products to suit a variety of situations and needs that have been well researched at reasonable prices. Easy to use website and subscription option. Excellent products and service from a charity who know what they are talking about.

The item I needed for my parent was easy to find and easy to order. The delivery is very quick, would be quicker sometimes if EVRi were not involved!

Always have great communication, efficient & compassionate service.

Very happy with product and the delivery service is great placed an ongoing order and it’s there on the dot 100% recommended by me.

Very good service and product

When order was not delivered next day were helpful and switched to another delivery provider and was delivered following day

Easy to order on line and description of products good and have done the job. Pricing reasonable

Ordered to support AGE UK, everything was great, received goods within the time limit.

Staff are friendly and helpful, I have had to change the order for my mothers incontinence pads many times , it is never a problem and is quickly and efficiently handled.

Very fast easy ordering of top quality products

Ordered wetwipes which were competitively priced and delivered quickly. Good quality products

Very happy with the service and ease of use.

Easy ordering process quickly dispatched competitive pricing

A caring company whose staff offer a friendly voice to.help.with any problem I might have when placing an order.

So easy to get started on the system, and you can cange the delivery date if you need to

The subscription system is very flexible and economical. Any problem is quickly resolved by the staff..

Excellent company. Queries dealt with quickly and staff really helpful. Products are cheaper and better quality than I can buy elsewhere