AIG Avis 221

Die AIG hat meinen Versicherungs Anspruch betreffend einer Reiseversicherung erst nach 6 Monaten ausbezahlt, obwohl alle Unterlagen Vorlagen. Ich musste meine Rechtschutzversicherung einschalten, um überhaupt das Geld von der AIG zu erhalten. Kundenservice war eine Katastrophe. Immer dieselbe Person, welche ständig behauptete, es liegen nicht alle Unterlagen vor.

I have an extended warranty on an appliance with AIG, through Kitchenaid. Kitchenaid isn't the problem. AIG is a nightmare. There are no people to speak with. When you finally speak with a person you get one phone number after another. The earliest appointment I could get for service is two weeks away. When I asked how to get information about possibly cancelling my extended warranty, two AIG reps told me I had to send an email. They both gave me the same email to ask my questions. I sent the email and got a response that my policy was immediately cancelled. I did not cancel my policy. I have now spent 2 hours trying to find someone who can remedy this, for multiple AIG people telling me "there's nothing they can do and don't know who to talk to." It's a nightmare. I will never buy another extended warranty through AIG.

Very bad attitude over customer service . MARG is her name

For months, I have been pursuing something fair and simple: reimbursement for medical care I received during my journey on a cruise ship. I trusted the protection offered by AIG when purchasing the insurance, believing that in a moment of legitimate need, there would be support and responsibility.
However, what I find is a repetition of demands already met, requests for documents that were duly submitted, and a cycle that seems more focused on stalling than on providing a solution. The amount involved is modest—about 100 euros—and perhaps for that very reason, it warrants deeper reflection. If there is such resistance for a small amount, what would happen in the face of a truly serious situation?
I am not writing out of anger, but out of conscience. When a commitment is made to protect lives and offer security, it also carries a moral duty that goes beyond contractual clauses. It is about honor, one's word, and respect for others.
My wish is simple: that the company acts with integrity and concludes this process in a fair manner, honoring the commitment made. I hope that the energy driving this situation becomes one of transparency, responsibility, and balance.
Case: UC8116411534.

SCAM. I paid $40 via Expedia for the trip insurance and filed my claim for $890 hotel cancelation after my building was uninhabitable due to lack of running water (all water, toilets, etc.) frozen tanks and pipes risk of bursting, forcing us to stay local till the issue resolved. I have plenty of proof of the incident with 311 reports, local news articles, emails from my building, etc.

The insurance got back to me 2.5 weeks after submitting and they denied approval even though it is clearly listed in the message as an approved

Listed here in policy:
"The following Unforeseen event is added to the TRIP CANCELLATION benefit:
(b) the Insured’s or Traveling Companion’s Primary Residence is made Uninhabitable, or the Destination is made Uninhabitable or Inaccessible, by Natural Disaster (other than a hurricane), fire, vandalism, or burglary;

Uninhabitable means:
(4) the property is without electricity, gas, sewer service or water; or..."

I do not take $900 lightly and would not have canceled it if I didn't see my reason in the policy. I would have gifted the hotel stay to someone, called the hotel to try to reschedule, etc.

Ho sottoscritto una polizza Kasco per la mia auto con questa compagnia e opo un paio di mesi mia figlia ha avuto un incidente che ha danneggiato il motore che ha dovuto essere sostituito. l'8 Agosto ho provveduto a denunciare per iscritto all’agente il sinistro verificatosi la notte tra il 5 ed il 6 luglio.
Tale mia denuncia tuttavia è rimasta senza nessuna risposta fino ad ottobre, quando ho chiesto ad un avvocato di scrivere una diffida, cosa da lui fatta il 6 ottobre 2025.
A questa diffida, anche se l’avvocato ha scritto diversi solleciti, non è stata data nessuna risposta e il 25 novembre del 2025 io ho provato a chiamare il numero 0236901 indicato in polizza: l’impiegata con cui ho parlato mi ha detto che non risultava aperto nessun sinistro per la mia polizza e non c’era nessuna comunicazione da parte dell’intermediario competente Aby Broker.
Ho riferito questo fatto all’avvocato che il 15 dicembre 2025 ha inviato alla Aby Broker la richiesta di spiegazioni sul motivo per cui non era stato aperto il sinistro.
Il 16 dicembre la Aby Broker risponde sostenendo che il 13 agosto aveva inviato la documentazione per l’apertura del sinistro, ma di non aver ricevuto nessuna risposta, contraddicendo quindi quanto l'impiegata aveva riferito.
L’avvocato ha risposto a questa lettera facendo notare questa contraddizione e richiedendo il numero di sinistro e il 30 dicembre l'agenzia Assib Underwriting SRL risponde indicando
finalmente il numero di sinistro e sostenendo che l’indennizzo era stato rifiutato in quanto l’auto risultava in sosta quando si è sbloccato il freno a mano e quindi non rientrava nelle garanzie della polizza.
L’Avvocato ha risposto all’agenzia il 7 gennaio 2025 sostenendo che la risposta dell’Agenzia era arrivata a distanza di oltre quattro mesi dalla denuncia puntualmente da me inoltrata e che inoltre
la decisione di non procedere alla liquidazione del danno fosse priva di fondamento in quanto, contrariamente a quanto sostenuto, non era affatto vero che l’evento denunciato si è verificato “quando il mezzo era regolarmente in sosta”.
Infatti nell’originaria denuncia del sinistro da me formulata risultava che la dinamica del sinistro fosse ben diversa: nell’occasione, infatti, il veicolo di mia proprietà, condotto da mia figlia, non è stato mai parcheggiato e tanto meno spento. Semplicemente la conducente, nell’arrestare la marcia per far scendere un’amica trasportata, ha omesso di azionare il freno a mano, ed in conseguenza di ciò il veicolo ha proseguito la marcia finendo per urtare un muretto posto pochi metri più avanti.
Tuttavia a tutt’oggi non è arrivata nessuna risposta a questa lettera.
Ritengo che la gestione di questo sinistro sia inqualificabile, sia per i ritardi, che per le contraddizioni che infine per l’ultima motivazione per il mancato risarcimento che falsava quanto da me dichiarato.

ONGELOVELIJK SLECHT BEDRIJF. Medewerkers te dom om je te kunnen helpen. Kocht een IPHONE in Valencia voor 3308,95 met Apple CARE+ dekking, maar nu is alles natuurlijk NIET verzekerd vanwege de VOORWAARDEN. wat mij betreft. EEN DIKKE STREEP DOOR APPLE ALS ZE MIJ NIET BIJSTAAN WAAR IK WEL VOOR BETAALD HEB.

Polizza assicurativa specifica denominata "PROTEGGERE E SERVIRE", prodotto di AIG Europe tramite il broker CARDELLICCHIO ASSICURAZIONI che avrebbe dovuto coprire infortuni e relative spese limitate,
Sottoscritta più di 15 anni fa, migliaia di euro versati come premio e MAI un risarcimento minimo per 3 volte che ho richiesto assistenza per sinistri, addirittura hanno negato un risarcimento con lungo referto di convalescenza rilasciato dal Pronto Soccorso. Nessuna assistenza durante il sinistro, nessun segnale di problematiche fino alla conclusione e chiusura della pratica, poi in seguito alla visita medico legale, trovano scuse e cavilli per non pagare nulla. Fatto recesso e affidato pratica agli avvocati, fate attenzione.

AIG latino america pessimo servizio,non ci hanno risarcito dopo operazione e ospedale che ha impedito a un menbro della famiglia di volare .EVITARE servizi che promettono e non mantengono!

DO NOT EVER PURCHASE TRAVEL INSURANCE FROM THESE THIEVES. THEY WILL FIGHT YOU TOOTH AND NAIL TO NOT PAY ONE PENNY. IF YOU NEED TRAVEL INSURANCE, THERE’S MANY PLACES YOU CAN GET IT JUST DON’T EVER USE AIG. THEY WILL KEEP YOUR MONEY.

Do not get travel insurance with them. Worst company I have ever gone through. Refused to pay out for a claim despite all my friends having gone through the same situation in our trip and having their insurance (different companies) cover them for the same situations. Quoted general exclusions unreasonsably - my friends companies had the same general exclusions yet they were covered. Will quote anything to not payout. Go with a different company.

Very disappointing experience with AIG Travel Insurance. After submitting all required paperwork, I’ve spent months going back and forth with suminimal refund. The amount they approved didn’t even cover one-third of my actual legit expenses. They have not covered for the days my luggages were lost and disturbances. Their policies are misleading, and customer service has been a complete waste of time. They are quick to take your money but slow to honor their promises. I strongly recommend reading reviews carefully before purchasing

Absolutely 0 stars☝🏼in 18th dec flight London - Dubai was delayed about 1h , that’s made me loose flight second flight 19th dubai - Manila , and I stuck in the Dubai airport for 7h and 6 min ,for AiG insurance is not enough.. even I sent all certificates.. what a airlines emirates and AIG ! Stay away .. they don’t care at all ! Very poor service, it's good that customers paid, There's no point in even talking about this company

Incompetent and dishonest. My partner had his mobile phone stolen on 23rd November he had AppleCare +. We made a claim -nothing made the claim again 30th December -nothing. An AppleCare manager made the claim again for us on 6th December then last Friday after 7 hours on the phone being passed back and forth between AppleCare and aig AppleCare resubmitted the claim. AIG falsly say that AppleCare was expired it was not and AppleCare have confirmed and we have sent screenshots of the payments confirming this. Aig just keep blaming AppleCare. AppleCare have spoken to aig who told them it was sorted but nothing. Aig refuse to allow me to speak to a manager

Update. They emailed me back today still saying AppleCare wasn’t in place even though it was. They are useless.

Es la ultima vez que utilizo AIG-Travel Guard. Pague por proteccion de viaje, especificamente para Hotel y me enganaron. Me enredaron en sus "requests", hicieron trampas inteligentes. Son ladrones profesionales. LATINOS: NO usen AIG/Travel Guard.

Approved my claim but can’t get the money.

Been with aig for 12 years +, i tried to make a claim when i was off work for more then 10 months Even had medical records in 2021, They said it isnt covered. Even though its written in thier documents. Kept saying im not due to a claim cause i wasn't off ill for longer period of time I find that hard to believe. Had to claim sickness benefits through citizen advice, which is a joke what's the point of having health insurance, waste of my time. I made another claim in 2024 for injury to a point i had to have physio, again they said it wasnt covered. Because i wasnt off ill long enough. Kept making excuses after excuses. I paid amost 2.8k + in total, Im at a point where, they don't care about customers at all. They are happy taking their £8 each month soon as you want to make a claim they don't want to know. Im going to cancel my account this week i had enough.

Our trip to Washington DC had to be canceled due to government shutdown which closed majority of major tourist attractions. First they denied because the shutdown was not a valid reason. We submitted documentation of scheduled events then cancellation notifications because the policy language covers cancellation of scheduled event. They denied that cancellation was due to shutdown and not cancelled by actual venue. Policy language did not specify how event was canceled so just a lousy way to escape paying.

AIG - Scammers
Lodged a claim for travel insurance supplied all documents then waited another 10days. They requested another statement that I had already sent, another 10 days. Then told me my bank acc no was incorrect pls send it through another 10days (30 days so far). When
I lodged a claim with them previously they used “exactly the same tactic re incorrect bank statement”. I only used them as it’s Via Westpac Nz and free on your platinum card. They only paid out “eventually when I started Cc Westpac Credit Card Fraud Team. I will be taking this to the commerce commissioner as it’s not fair play what they are doing. Oh and when they paid out it was in NZ $ not USA $ (which is like half) I went ballistic and informed Westpac to get my funds paid out.