The Air Conditioning Company Avis 

647
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Really happy with my AC installation. Great communication throughout and I was kept updated at every stage. The installation was completed efficiently and professionally. I had a small concern afterwa... Voir plus

Noté 5 sur 5 étoiles

Had my ac installed in 2021, every year have had a routine maintenance and service. Cant fault it, good service and professional staff.

Noté 5 sur 5 étoiles

We just had our two units serviced by Tim from The Air Conditioning Company. He arrived nice and early, and was polite, professional, quick and efficient, and very respectful of our property. Will def... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A big thank you to Aaron and the team for completing our aircon installation in the time agreed. They did a great job, solved all the challenges they came up against and left everything very tidy.

À propos de l'entreprise

  1. Fournisseur de systèmes de climatisation
  2. aussi dans
  3. Service de réparation

Écrit par l'entreprise

As London's leading Air Conditioning Company for over four decades, we are dedicated to providing unbeatable prices and the highest quality service to all our clients. Our expert engineers operate throughout London and the Home Counties, offering exceptional installations, repairs, and maintenance of fitted air conditioning systems, as well as the sale and hire of portable air conditioning units. Our commitment to quality is unrivaled, as evidenced by our unbeatable 10-year warranty on every installation we undertake. We're also the only aircon company in London with a dedicated showroom showcasing every type of air conditioning unit in working order. This allows potential customers to judge for themselves the styles and different noise levels, providing confidence in making an informed decision. However, we encourage potential customers to do their due diligence and check online review platforms of our company and competitors. We believe in transparency and welcome comparisons, as we're confident that our exceptional reputation and level of service will speak for itself. Our team of experts is dedicated to providing the best possible service, and we take pride in our exceptional reputation. We offer ample parking at our showroom, or you can easily reach us by underground to Mill Hill East, with our showroom conveniently located opposite the station. Choose our company for all your air conditioning needs, and you can rest assured that you're receiving the highest quality service possible. Contact us today to discuss your air conditioning requirements and experience the difference for yourself. Don't settle for less, choose the best in the business.


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4,8

Excellent

TrustScore 5 sur 5

647 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(647)

100 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Over priced.they’re basically charging…

Over priced.they’re basically charging £2000 for a days work ? How do you justify that ? I got a quote for the same unit for half the price from a guy that came and did it himself perfectly . Also came to fix something on and old unit never finished the job as the guy didn’t want to climb a ladder . Then never contacted me back. I’m surprised there’s so many good reviews to be honest

6 août 2025
Avis spontané
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Réponse de The Air Conditioning Company

Alexis, thank you for your review. Out of more than 1,000 reviews you can find online, yours is first to suggest we overcharge for an installation. We do not charge £2,000 for a day’s work — if we did, we would probably be answering this from a beach in the Maldives rather than from our 40-year-old family business in the UK.
Our typical rate is around £600 per day for a fully insured two-person installation team backed up by a 10 year warranty. If you truly received a like-for-like quote at half our price, then you have somehow had the unit supplied and installed for less than the wholesale cost we pay our suppliers for the equipment alone! If so, congratulations — that’s some negotiating! We would, however, suggest checking that the unit is genuine and fully covered by the manufacturer’s warranty… just to make sure the bargain is really a bargain.

Noté 5 sur 5 étoiles

Great experience!

Everyone I spoke too was extremely helpful. The installation was fast with absolutely no problems.

5 août 2025
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Réponse de The Air Conditioning Company

We can't thank you enough for your kind review and we will make sure that the engineers are told. Thank you for choosing us.

Noté 5 sur 5 étoiles

Good aircon units and good service

We are very pleased with the air con units they installed for us in 2023. They service them annually. Tim serviced then for us this year, he was a pleasure to work with.

21 juillet 2025
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Réponse de The Air Conditioning Company

Thanks Shona for your kind words.

Noté 5 sur 5 étoiles

Great customer service

Great customer service, highly responsive, quick lead times.

24 juillet 2025
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Réponse de The Air Conditioning Company

Thanks for taking the time for your kind words. They are so appreciated.

Noté 5 sur 5 étoiles

100% recommended!

Amazing customer service was provided by Malcolm and we are eternally grateful to him!
Aaron and Mark then carried out the installation to a very high standard. They were friendly, professional, and very neat and tidy.

16 juillet 2025
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Réponse de The Air Conditioning Company

I’m certainly not going to draw Malcolm’s attention to you lovely review because his head won’t fit through the doorway! Thank you so much!

Noté 5 sur 5 étoiles

Quality Air Conditioning units fitted to a high standard

Received a great service from The Air Conditioning Company, from start to finish. The air conditioning units recommended work especially well, cooling the room from unbearable to comfortable in minutes. The units themselves were fitted neatly and quickly, workers were polite, friendly and took pride in their work, then cleaned up, tested the units to my satisfaction and left with any rubbish.

11 juillet 2025
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Réponse de The Air Conditioning Company

Thanks Shane for taking the time and trouble to write your kind review. It’s do appreciated.

Noté 5 sur 5 étoiles

Aaron and Mark are superstars!

The engineers which attended our property in Bexleyheath - Aaron and Mark - were OUTSTANDING. Having waited weeks for an appointment (the first of which was cancelled on the day - no phone call just an email), we finally got our air conditioning unit fixed. Aaron immediately knew what the problem would be (the cut off switch outside), and he fixed it straight away. It turns out that the wiring was incorrectly positioned which let water in, and shorted out the electrics. Aaron is indeed a credit to Air Con Co, as well as Mark. I am very happy with the engineer visit but not happy with the service received from your office, which is a shame, as we also have our business air con contract with you! So, in a nutshell WELL DONE AARON AND MARK - you are fab!! Not so well done office team :-(

14 juillet 2025
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Réponse de The Air Conditioning Company

Dear Nikki, My apologies for not having contacted you immediately during to the holiday season. First, thank you for you give star rating. However, I really am not happy to read that an appointment was cancelled by email and when I find out who sent this someone will be getting a ticket to their backside. I would be grateful to see a copy of this so I can take action immediately. Please forward it to silvia@airconco.com mentioning my name. I’m not sure we deserve your kind rating on this occasion. (Jeff - Head of after-sales)

Noté 5 sur 5 étoiles

The service visit was great

The service visit was great, the engineers were quick, efficient and polite and we were provided with all the information we required.

10 juin 2025
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Réponse de The Air Conditioning Company

And now we are joined at the hip for the next ten years through our exclusive TEN year warranty.

Noté 5 sur 5 étoiles

Great service

We had 4 rooms with A/C and the design team worked on a number of solutions to get the most cost efficient solution. The installation team were very helpful and accommodating and made sure the final result was exactly as we wanted

28 février 2025
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Réponse de The Air Conditioning Company

That’s what we like to hear! Huge thanks for your kind words.

Noté 5 sur 5 étoiles

What an amazing company

What an amazing company, they were quick to reply, and were very informative about the service I needed. We needed an air conditioning unit for my disabled bed bound daughter, as the heat that has been happening makes her very unwell. I contacted Oliver and was able to fit her air conditioning unit very quickly. Thank you air conditioning solutions. I would recommend this company a 100 times over 👍

5 juillet 2025
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Réponse de The Air Conditioning Company

We feel like a pudding that’s just had treacle poured all over it. Thank you so much.

Noté 5 sur 5 étoiles

Used them twice

Used them twice. Fast, high quality and good to work with! Don't bother with the insurance it's way too expensive otherwise excellent.

26 juin 2025
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Réponse de The Air Conditioning Company

Thanks for your kind words.

Noté 4 sur 5 étoiles

The Air Con Co have been great from…

The Air Con Co have been great from initial quotation to installation and maintenance/servicing. Thanks!

29 mai 2025
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Réponse de The Air Conditioning Company

That's a pleasure Rachel… We want to know what we can do next time to earn the extra star!

Noté 5 sur 5 étoiles

Good efficient service

Good efficient service, installation went smoothly and units been operating great. Service of unit a year after also went easy with no issues booking it in or having it done.

2 juin 2025
Avis spontané
Noté 1 sur 5 étoiles

Only giving one star because I can’t…

Only giving one star because I can’t give zero. Engineers are rude and no nothing about the trade. Overpriced, scamming company. Do not use.

17 juin 2025
Avis spontané
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Réponse de The Air Conditioning Company

Anonymous, vague, and completely at odds with over 1,000 verified reviews on various platforms Our pricing is transparent and agreed in writing before any visit. If you’re genuine, come forward. If not, we’ll assume it’s just noise from a rival or keyboard warrior.

Noté 5 sur 5 étoiles

Air Con hose

I asked about equipment that I had that had deteriorated over a number of years. Silvia was able to track the item and kindly replaced the old ones and sent out new ones. It as very much appreciated and the professionalism was evident.

We had Air Con Hose Pipes over 10 years and was pleasantly surprised that they could be replaced with the existing unit.

To Add we were not charged for this service.

9 juin 2025
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Réponse de The Air Conditioning Company

Thanks for your kind words.

Noté 4 sur 5 étoiles

Good service

Silvia and Jordan helped me with arranging my service through the PPM program, which helps us keep the warranty in place for the AC units.

6 juin 2025
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Réponse de The Air Conditioning Company

Thanks for take the time and troubnle to review us.

Noté 5 sur 5 étoiles

Regular customer says yes!

I have used this company twice now as their pre and post install service is excellent. Their install teams and service teams are professional, tidy, quick and responsive and the units have been reliable. Highly recommended.

22 mai 2025
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Réponse de The Air Conditioning Company

We better keep on our toes!

Noté 5 sur 5 étoiles

Service visit

The engineers showed up promptly, were friendly and undertook the service quickly and without fuss.

2 juin 2025
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Réponse de The Air Conditioning Company

That's what we like to hear!

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