Airsoft Station Avis 

i was confused at first but they handled everything

Very quick service and very concise communication.

This is my first time ordering from this website and I find it concise in what it asks. I had quite a few questions but most of them were already answered in the faq. Even when there was a hiccup in my order, the customer service was friendly and helpful. The responses were quite fast usually only being within a day or so. Overall very good website with easy ordering.

The parts where the recoil pad connects to the gun are broken off. Not only that, the gas reservoir was already in the gun and was full of gas when I took it out.

The side arm pistol broke the same day it was delivered.
I purchased the extended warranty and the response I received about how to file for a claim for replacement as well as when to file was confusing and seemed contradictory.
Please contact me asap to help me process a replacement pistol as this is for my 12yo son who was very upset and keeps asking me about the status. 518-817-0791
Thank you

Let me explain my situation, we are a business, we get orders constantly throughout the week. From mon - sun with no issue, custom ordered an item for a customer contingent on the fact it arrive before sunday. This item was ordered Wednesday. They allow one entire business day for processing, which for some reason means 2 days, as i ordered it wednesday morning and it didnt ship until thursday night. I finally got tracking after speaking to customer support and guess what? Expected delivery monday, i reached out to support to ask why our extra charge of $50 USD was 4 day shipping, not 2. their response? "We Exclude Weekends In Shipping" So there was literally no point in spending an extra 50 dollars. When asked why he posted their shipping policy which is hidden at the bottom of their main page, which states on ONE line that they exclude weekends. Mind you this was NOT presented AT ALL at checkout, checkout simply says 1 -2 day shipping with no information on policy, will be looking elsewhere as it will not arrive in time for the customer and we have a glorified paper weight for $300, thanks airsoftstation.

I bought a Firepower F4-D M4 Full Auto Electric Airsoft Gun and am extremely disappointed with it - Laser is useless - barrel bends and moved when touched decreasing accuracy - BB hopper is in the way of the fixed sights making them useless - constructed of very very cheap plastic - THIS GUN IS HORRIBLE - The China warning sticker was pealing off so I suspect it is now defective and cannot be returned -

Fast mail delivery. Great response time. I will use this company again.

Shipping was faster than expected

Customer service was prompt and was able to add an item to my order that I had missed…nice to know this company is there to take care of their customers, thank you!!

This stick LiPo battery fits all the AK style airsoft weapons including the RPK and SVD.

So when I first opened the box it looked pretty impressive and I will say it is close to the real thing. Obviously there is a big difference in weight and the printing on the side is a dead giveaway. I would have liked to have seen it engraved rather than painted. But my real issue is with the magazine I was able to load the magazine one time and now the magazine has completely failed and a poor delivery system for loading the magazine the magazine I have now is totally useless? I'm trying to be honest with this but I don't understand why you wouldn't make a system that is a little more easier to load the magazine because this absolutely sucks. And that is the reason why I gave two stars

guns great but came with broken mosfet so i can’t progam it

I got exactly what I wanted. Well what I thought I wanted it turns out it didn’t fit my rifle or my handgun. I would like to return it and purchase the correct item if thats possible.

Great customer support from Shin regarding some checkout issues. I was super impressed by his responsiveness and help. Will be back to use this site again thanks to his assistance!
Ben

I had no problems with ordering or delivery but I wish that the airsoft description for each gun would say if it had a threaded barrel for an adapter.

Products arrived on time and packaged well, quality materials as well.

John S was very helpful with my order.

Very helpful, an informative. While a really fast response time. Thank you guys so much an can't wait buy even more items with your company. 😊👍👌

very good support