Very reliable and trustworthy company!😊 I am a customers for many years. Only made 1 claim but didn’t have any problem. Very useful policy to have when God forbid you have to make a claim and pay... Voir plus
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Telephone call answered very quickly by a team member who knew exactly what was required for my GAP insurance policy. The whole transaction took 5 minutes & the docs followed instantly by email. Exce... Voir plus
Everything was very clearly described with documents readily available. I had a couple of questions as I was changing my car but keeping the same registration number. Email replies were prompt, frien... Voir plus
Having bought a new car I wanted to arrange GAP insurance to protect myself from loss of value as far as possible should any unfortunate occurrence befall my new car. As I already had agreed value cov... Voir plus
À propos de l'entreprise
- Compagnie d'assurance
- Compagnie d'assurance de vélos
- Agence d'assurance
- Courtier d'assurances
- Société financière non banquière
À propos de ALA Insurance
Écrit par l'entreprise
ALA Insurance is one of the largest, online, independent providers of GAP Insurance, Warranty, Short Term Motor Insurance, Scratch & Dent Insurance, Tyre & Alloy Wheel Insurance, Keycare, Excess Cover and Cycle Insurance.
We won Best Customer Service in Financial Services at the UKCXAs (2024) and we won at Bronze award for customer service in 2025, which we are hugely proud of and we feel our Trustpilot reviews from our customers reflect this too!
As an FCA authorised and regulated company, we are able to offer specialist insurance policies developed with our extensive knowledge of the insurance market. We offer competitive pricing and Best Price Guarantee on any online comparable GAP insurance quote.
5-Star customer support and absolute peace of mind.
Our customer support team is on hand to help you with a query, explain the ins and outs of GAP insurance, to process a vehicle transfer or to simply - as sometimes it’s just nice to chat things through with someone - help you purchase a policy. Ask us anything, we’ll answer any little question or query so you’re completely satisfied that you’re making the right decision for you. We’ve worked hard to earn our reputation with our customers and we’re working even harder to keep it. We are the most highly rated insurance company on Trustpilot too, with an overall 4.9 star rating.
Cover for the just in case.
All our policies are 5 star Defaqto rated and designed to be that final protective polish, a safety net for your money. All our policies are insured and protected giving you that extra airbag for your finances. We think about what might happen, so you don’t have to.
Get a quote today, from the kind kind, not the pushy kind.
Get a GAP Quote
Get a Warranty Quote
Get a Cycle Quote
We won Best Customer Service in Financial Services at the UKCXAs (2024) and we won at Bronze award for customer service in 2025, which we are hugely proud of and we feel our Trustpilot reviews from our customers reflect this too!
As an FCA authorised and regulated company, we are able to offer specialist insurance policies developed with our extensive knowledge of the insurance market. We offer competitive pricing and Best Price Guarantee on any online comparable GAP insurance quote.
5-Star customer support and absolute peace of mind.
Our customer support team is on hand to help you with a query, explain the ins and outs of GAP insurance, to process a vehicle transfer or to simply - as sometimes it’s just nice to chat things through with someone - help you purchase a policy. Ask us anything, we’ll answer any little question or query so you’re completely satisfied that you’re making the right decision for you. We’ve worked hard to earn our reputation with our customers and we’re working even harder to keep it. We are the most highly rated insurance company on Trustpilot too, with an overall 4.9 star rating.
Cover for the just in case.
All our policies are 5 star Defaqto rated and designed to be that final protective polish, a safety net for your money. All our policies are insured and protected giving you that extra airbag for your finances. We think about what might happen, so you don’t have to.
Get a quote today, from the kind kind, not the pushy kind.
Get a GAP Quote
Get a Warranty Quote
Get a Cycle Quote
5% off GAP with code TRUST5
Écrit par l'entreprise
- Get 5% off your GAP insurance policy with us!
- Using code TRUST5, you can get 5% off your GAP insurance policy and 5% off our Warranty cover and minor damage policies. This code can be applied to policies for new and used vehicles. For more information visit our website or call one of our friendly, UK-based team on 01653 916304.
Best Price Guarantee
If you find a comparable GAP premium online for less, we will match the price!
In these times we understand that you need to be sure you’re getting the very best value for money.
We offer a Best Price Guarantee on any online comparable GAP insurance quote, so that you will always be confident that our price to you will always be as good or better than any of our competitors for a similar rated product.
We offer a Best Price Guarantee on any online comparable GAP insurance quote, so that you will always be confident that our price to you will always be as good or better than any of our competitors for a similar rated product.
Coordonnées de contact
Unit 3, Park Farm Courtyard, Easthorpe, YO17 6QX, Malton, Royaume-Uni
- 01653916304
- info@ala.co.uk
- ala.co.uk
4,9
Excellent
22 k avis
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The Super wonderful service rendered by…
The Super wonderful service rendered by Amy.
Very Helpful and knowledgeable, very polite.
20 avril 2026
Excellent customer service.
Really easy to take this policy out.The lady explained everything really simply and how to go about all.Emailed with all details making my life easier. Pleased with premium.
Later on posted out the policy because I was unable to download the file.
Great customer service
Thank you
13 avril 2026
Very reliable and trustworthy company!😊
Very reliable and trustworthy company!😊
I am a customers for many years. Only made 1 claim but didn’t have any problem. Very useful policy to have when God forbid you have to make a claim and pay big amount of access.
The staff is very polite and helpful. There customer service is excellent 👍🏾
20 avril 2026
Really good service and uncomplicated
Really good service and uncomplicated. Using for the first time and would definitely recommend
20 avril 2026
The lady I spoke to and helped me was…Charlie
The lady I spoke to and helped me was very helpfull would recommend you to any friend asking me about gap Insurance price is right and customer service
20 avril 2026
Great service!
Clear communication after purchase and very responsive customer support. Any questions I had were answered quickly, and the process was smooth from start to finish. Everything was handled professionally and efficiently, which made the whole experience stress-free.
12 avril 2026
GAP…
Was looking into purchasing GAP insurance on my brand new car. Great reviews and recommendations. Information on their website is clear and straight forward.
19 avril 2026
Friendly staff and seemingly good…
Friendly staff and seemingly good comprehensive cover at a decent price. Proof will be if I ever need to claim but at this stage, having just taken the policy, I’m happy with the service
17 avril 2026
Had a good experience with this…
Had a good experience with this company,customer service was excellent no issues
19 mars 2026
Great product and a very good price
It was extremely easy to search and purchase the correct product. Very competitive prices
10 avril 2026
Based on my experience they were very…
Based on my experience they were very helpful in setting up the gap insurance.
10 avril 2026
First spoke to Megan at ALA in Feb 2026.
First spoke to Megan at ALA in Feb 2026.
I made contact again in April 2026 when my vehicle arrived.
Everything told me in Feb was reinforced by Megan proving that I was not misled at any time.
That is amazing in today's world of marketing BS.
I have no doubt that ALA will honour the commitment if ever I had to make a claim.
10 avril 2026
ALA Gap Insurance
A respected product in motoring circles with great reviews. This is coupled with excellent customer service at a competitive price. What's more to like!
17 avril 2026
Easy, just how I like things.
Checked in online as an existing customer buying another car and everything was faultless. Simply put in details get a discounted quote and pay. Very simple.
17 avril 2026
Good company with great customer service. Telephone call answered very quickly by…
Telephone call answered very quickly by a team member who knew exactly what was required for my GAP insurance policy. The whole transaction took 5 minutes & the docs followed instantly by email.
Excellent customer service. I am a returning customer and I would certainly recommend ALA Insurance.
17 avril 2026
Highly recommend this company, new to me.
Had previously used a different company for GAP insurance. Spoke to an extremely helpful representative, who quoted me a significantly cheaper figure. All completed over the phone and quickly followed by post.
Highly recommend this company
9 avril 2026
Just what I needed
ALA has a very good reputation and the website was easy to navigate. Securing insurance after the quote was easy and straightforward.
10 avril 2026
4th year of using this company…
4th year of using this company brilliant
Amy was very helpful and extremely knowledgeable
17 avril 2026
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