Alabama Outdoors Avis 

2 708
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had never heard of Alabama Outfitters before, so I was a little hesitant to place an order at first. However, I’m so glad I did! I ordered three of the same LuluMac Mock Neck sweatshirts in differ... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered my item online, but had some questions before I ordered. I called my local store and the people there were so helpful. My order arrived on time and as promised.

L'entreprise a répondu

Noté 1 sur 5 étoiles

Alabama Outdoors is een echte winnaar! Als shopaholic vind ik het een paradijs voor outdoorliefhebbers. De selectie is top, van hoogwaardige merken tot unieke accessoires. De website is overzichtelijk... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Merrell hiking shoes I ordered were ~ 30 bucks cheaper than other vendors and arrived 2 days after ordering with free shipping. Can't beat that!

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements et d'articles de plein air
  2. aussi dans
  3. Magasin d'articles de loisirs
  4. Magasin d'équipements sportifs d'extérieur
  5. Magasin de matériel de camping
  6. Magasin de vêtements

Écrit par l'entreprise

Alabama Outdoors empowers active lifestyles with on trend products and apparel for life's meaningful moments; helping people look good, feel great, live fully.

Alabama Outdoors

Écrit par l'entreprise

#BEOUTDOORS
We opened for business in Birmingham, Alabama in 1975 with the mission to provide the highest quality outdoor gear to residents in the surrounding area. Since that time, we have grown to five locations throughout the state of Alabama through a combination of outstanding service provided by knowledgeable outdoor enthusiasts and the highest quality products that enhance your outdoor experience. We stock a wide selection of clothing, footwear and equipment for hiking, backpacking, climbing, skiing or just walking to class or school.

60 Day Customer Satisfaction

Free Shipping on orders over $124.99

Alabama Outdoors offers a 60 Day Satisfaction Guarantee—we want you to be happy. If your purchased product falls short of expectations return it back to us!

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 96 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(2 708)

225 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I ordered my item online

I ordered my item online, but had some questions before I ordered. I called my local store and the people there were so helpful.
My order arrived on time and as promised.

1 octobre 2026
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Réponse de Alabama Outdoors

Thank you for your feedback and for shopping with us! Please reach out to 1(800)870-0011 if you have any questions.

Noté 5 sur 5 étoiles

Lulu Mac Mock Neck

I had never heard of Alabama Outfitters before, so I was a little hesitant to place an order at first. However, I’m so glad I did! I ordered three of the same LuluMac Mock Neck sweatshirts in different sizes for my girls. When two of the three were out of stock, they communicated with me quickly, apologized for the inconvenience, and offered other options to replace them.

They have great prices, excellent customer service, and super-fast shipping! I really appreciate how quickly they handled the situation and kept me informed. I would definitely order from them again!

18 septembre 2026
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Réponse de Alabama Outdoors

Thank you for your feedback and for shopping with us! Please reach out to 1(800)870-0011 if you have any questions.

Noté 5 sur 5 étoiles

Price for merchandise

21 septembre 2026
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Réponse de Alabama Outdoors

Thank you for your feedback and for shopping with us! Please reach out to 1(800)870-0011 if you have any questions.

Noté 5 sur 5 étoiles

Thanks!

I was looking for a specific shoe and it was sold out at the manufacturer and my local stores. I found it on Alabama Outdoors. They shipped it out quickly and I received the shoe in a timely manner. Thanks!

19 septembre 2026
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Réponse de Alabama Outdoors

Thank you for your feedback and for shopping with us! Please reach out to 1(800)870-0011 if you have any questions.

Noté 5 sur 5 étoiles

Merrell Moab 2 Hiking Shoes

The Merrell hiking shoes I ordered were ~ 30 bucks cheaper than other vendors and arrived 2 days after ordering with free shipping. Can't beat that!

31 août 2026
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Réponse de Alabama Outdoors

Thank you for your feedback and for shopping with us! Please reach out to 1(800)870-0011 if you have any questions.

Noté 1 sur 5 étoiles

I bought a pair of sneakers

I bought a pair of sneakers, but then I received an email saying they didn't have them in stock. They refunded my money via a gift card, and I didn't like that; they shouldn't have models on display if they don't actually have them available.

18 septembre 2026
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Réponse de Alabama Outdoors

Thank you for your feedback! We apologize for the inventory discrepancy that allowed you to purchase that item. Inventory accuracy is something we are always working to get in a better place.

Regarding your refund - you made this purchase with a gift certificate, so that is why your refund amount was put on a gift certificate and sent back to you so you can use that anytime in the future. We are unable to process a refund to a credit card or debit card if your original payment method was a gift certificate.

We strive to give every customer the best experience possible, and we apologize for not providing you with that same experience.

If you have any questions, please reach out to customerservice@aloutdoors.com or 1-800-870-0011.

Noté 1 sur 5 étoiles

Alabama Outdoors is een echte winnaar

Alabama Outdoors is een echte winnaar! Als shopaholic vind ik het een paradijs voor outdoorliefhebbers. De selectie is top, van hoogwaardige merken tot unieke accessoires. De website is overzichtelijk en snel, perfect voor wie op zoek is naar kwaliteit en stijl. De levering is betrouwbaar, en de klantenservice is vriendelijk en snel. Als ik een outdoor-uitje plan, ga ik hier zeker weer winkelen. Een must-visit voor iedereen die van avontuur houdt!

3 mars 2026
Avis spontané
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Réponse de Alabama Outdoors

It looks like this review is not based on a genuine experience as you did not place an order or shop in our stores. We ask that you remove this fraudulent review at your earliest convenience.

Noté 1 sur 5 étoiles

Canceled my order with no explanation.

Canceled my order with no explanation. Possibly an email or text to correct the credit card information would have been helpful, instead of just canceling the order with no explanation. Now you have lost a customer, and I hope others reconsider doing business with you.

11 septembre 2026
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Réponse de Alabama Outdoors

Thank you for your feedback! Your order was flagged and declined by our billing service as they believed the order was fraudulent and the card was compromised. The billing information provided on the order did not match with what the credit card company had on file. We are unable to approve an order unless the billing information is 100% correct. The email listed on your order was notified of the order cancellation.

Please reach out to customerservice@aloutdoors.com or 1(800)870-0011 if you have any further questions about this.

Noté 1 sur 5 étoiles

Shirt was displayed in stock for days…

Shirt was displayed in stock for days after I placed the order. Get an email that it’s not in stock and now multi other shirts that were available are not in stock now as replacement.

6 septembre 2026
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Réponse de Alabama Outdoors

We appreciate your feedback and apologize for the inventory discrepancy that allowed the purchase of your item. Inventory accuracy is something we are always working to get in a better place. We strive to give every customer the best experience possible, and we apologize for not providing you with that same experience.

If you have any questions, please reach out to customerservice@aloutdoors.com or 1-800-870-0011.

Noté 5 sur 5 étoiles

Good price

Good price, arrived quickly. The jacket is very nice.

3 septembre 2026
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Réponse de Alabama Outdoors

Thank you for your feedback and for shopping with us! Please reach out to 1(800)870-0011 if you have any questions.

Noté 5 sur 5 étoiles

I needed a shirt for a birthday coming…

I needed a shirt for a birthday coming up and was only a few days away. They were out of the size I needed at my local store so I went online and ordered from another store. Much to my surprise it arrived right on time I appreciated their attentiveness to this!

31 août 2026
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Réponse de Alabama Outdoors

Thank you for your feedback and for shopping with us! Please reach out to 1(800)870-0011 if you have any questions.

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery, great price, great product.

29 août 2026
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Réponse de Alabama Outdoors

Thank you for your feedback and for shopping with us! Please reach out to 1(800)870-0011 if you have any questions.

Noté 5 sur 5 étoiles

Great customer service

Great customer service. Excellent product selection. Only place I could find kids chacos in a specific color/size combo. Came fast over mail.

29 août 2026
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Réponse de Alabama Outdoors

Thank you for your feedback and for shopping with us! Please reach out to 1(800)870-0011 if you have any questions.

Noté 1 sur 5 étoiles
Logo de Alabama Outdoors

Réponse de Alabama Outdoors

Thank you for your feedback! Your order was flagged and declined by our billing service as they believed the order was fraudulent and the card was compromised. The billing information provided on the order did not match with what the credit card company had on file. We are unable to approve an order unless the billing information is 100% correct. The email listed on your order was notified of the order cancellation.

Please reach out to customerservice@aloutdoors.com or 1(800)870-0011 if you have any further questions about this.

Noté 5 sur 5 étoiles

Buena tienda

Muy buen precio, el envio fue correcto y a tiempo, recomiendo esta tienda

20 août 2026
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Réponse de Alabama Outdoors

Thank you for your feedback and for shopping with us! Please reach out to 1(800)870-0011 if you have any questions.

Noté 5 sur 5 étoiles

Fast shipping and order was correct

Fast shipping and order was correct. Would definitely order again.

18 août 2026
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Réponse de Alabama Outdoors

Thank you for your feedback and for shopping with us! Please reach out to 1(800)870-0011 if you have any questions.

Noté 5 sur 5 étoiles

Great price

Great price. Very fast shipping.

18 août 2026
Logo de Alabama Outdoors

Réponse de Alabama Outdoors

Thank you for your feedback and for shopping with us! Please reach out to 1(800)870-0011 if you have any questions.

Noté 1 sur 5 étoiles

Placed an order listed online and they…

Placed an order listed online and they did not even have the item available.

17 août 2026
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Réponse de Alabama Outdoors

We appreciate your feedback and apologize for the inventory discrepancy that allowed the purchase of your item. Inventory accuracy is something we are always working to get in a better place. We strive to give every customer the best experience possible, and we apologize for not providing you with that same experience.

A customer service representative will be reaching out to you shortly.

If you have any questions, please reach out to customerservice@aloutdoors.com or 1-800-870-0011.

Noté 4 sur 5 étoiles

Sizing unclear, customer service hard to reach, but helpful when we got in touch.

I ordered a pair of Blundstone heeled boots, but there is no indication until you reach further down in the description that the sizes are AU/UK, not US. Just numbers. Due to this, I ordered the wrong size, and needed to return. It would be extremely helpful if the sizing was listed as UK on the sizing options, instead of needing to locate clarification in the specifications.

While this in itself isn’t a big deal at all, the return process was not straightforward, and it took many attempts to call customer service (none of my calls were answered) then digging on the website to locate the form for customer service. Fortunately, the form was answered, and I was able to send my shoes back, and have received confirmation that my refund has been issued and should appear in my account soon.

I thank Alabama Outdoors for helping to end this story more positively than it began, and wish them well as they continue to build their business. I truly hope my experience will help them, and future customers.

8 août 2026
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Réponse de Alabama Outdoors

Thank you for your feedback! We understand your frustrations and apologize for that confusion regarding sizing. On every product page for this brand in question, we convey this brand comes in AUS sizes rather than US. We will try to better convey this information in the future.

Regarding your return refund, the refund for your return was processed the same day we received your order in the mail. We are unable to process returns for orders we have not received.

We aim to provide every customer with a great experience, and we apologize for not providing you that same experience. Please reach out to 1(800)870-0011 if you have any questions.

Noté 5 sur 5 étoiles

Great value

Great value, excellent shipping service to Houston, Texas.

5 août 2026
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Réponse de Alabama Outdoors

Thank you for your feedback and for shopping with us! Please reach out to 1(800)870-0011 if you have any questions.

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