I had never heard of Alabama Outfitters before, so I was a little hesitant to place an order at first. However, I’m so glad I did! I ordered three of the same LuluMac Mock Neck sweatshirts in differ... Voir plus
L'entreprise a répondu
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I had never heard of Alabama Outfitters before, so I was a little hesitant to place an order at first. However, I’m so glad I did! I ordered three of the same LuluMac Mock Neck sweatshirts in differ... Voir plus
L'entreprise a répondu
I ordered my item online, but had some questions before I ordered. I called my local store and the people there were so helpful. My order arrived on time and as promised.
L'entreprise a répondu
Alabama Outdoors is een echte winnaar! Als shopaholic vind ik het een paradijs voor outdoorliefhebbers. De selectie is top, van hoogwaardige merken tot unieke accessoires. De website is overzichtelijk... Voir plus
L'entreprise a répondu
The Merrell hiking shoes I ordered were ~ 30 bucks cheaper than other vendors and arrived 2 days after ordering with free shipping. Can't beat that!
L'entreprise a répondu
Alabama Outdoors empowers active lifestyles with on trend products and apparel for life's meaningful moments; helping people look good, feel great, live fully.
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3054 Independence Drive, 35209, Birmingham, AL, Etats-Unis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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I ordered my item online, but had some questions before I ordered. I called my local store and the people there were so helpful.
My order arrived on time and as promised.

Réponse de Alabama Outdoors
I had never heard of Alabama Outfitters before, so I was a little hesitant to place an order at first. However, I’m so glad I did! I ordered three of the same LuluMac Mock Neck sweatshirts in different sizes for my girls. When two of the three were out of stock, they communicated with me quickly, apologized for the inconvenience, and offered other options to replace them.
They have great prices, excellent customer service, and super-fast shipping! I really appreciate how quickly they handled the situation and kept me informed. I would definitely order from them again!

Réponse de Alabama Outdoors
I was looking for a specific shoe and it was sold out at the manufacturer and my local stores. I found it on Alabama Outdoors. They shipped it out quickly and I received the shoe in a timely manner. Thanks!

Réponse de Alabama Outdoors
The Merrell hiking shoes I ordered were ~ 30 bucks cheaper than other vendors and arrived 2 days after ordering with free shipping. Can't beat that!

Réponse de Alabama Outdoors
I bought a pair of sneakers, but then I received an email saying they didn't have them in stock. They refunded my money via a gift card, and I didn't like that; they shouldn't have models on display if they don't actually have them available.

Réponse de Alabama Outdoors
Alabama Outdoors is een echte winnaar! Als shopaholic vind ik het een paradijs voor outdoorliefhebbers. De selectie is top, van hoogwaardige merken tot unieke accessoires. De website is overzichtelijk en snel, perfect voor wie op zoek is naar kwaliteit en stijl. De levering is betrouwbaar, en de klantenservice is vriendelijk en snel. Als ik een outdoor-uitje plan, ga ik hier zeker weer winkelen. Een must-visit voor iedereen die van avontuur houdt!

Réponse de Alabama Outdoors
Canceled my order with no explanation. Possibly an email or text to correct the credit card information would have been helpful, instead of just canceling the order with no explanation. Now you have lost a customer, and I hope others reconsider doing business with you.

Réponse de Alabama Outdoors
Shirt was displayed in stock for days after I placed the order. Get an email that it’s not in stock and now multi other shirts that were available are not in stock now as replacement.

Réponse de Alabama Outdoors

Réponse de Alabama Outdoors
I needed a shirt for a birthday coming up and was only a few days away. They were out of the size I needed at my local store so I went online and ordered from another store. Much to my surprise it arrived right on time I appreciated their attentiveness to this!

Réponse de Alabama Outdoors
Great customer service. Excellent product selection. Only place I could find kids chacos in a specific color/size combo. Came fast over mail.

Réponse de Alabama Outdoors

Réponse de Alabama Outdoors
Fast shipping and order was correct. Would definitely order again.

Réponse de Alabama Outdoors
Placed an order listed online and they did not even have the item available.

Réponse de Alabama Outdoors
I ordered a pair of Blundstone heeled boots, but there is no indication until you reach further down in the description that the sizes are AU/UK, not US. Just numbers. Due to this, I ordered the wrong size, and needed to return. It would be extremely helpful if the sizing was listed as UK on the sizing options, instead of needing to locate clarification in the specifications.
While this in itself isn’t a big deal at all, the return process was not straightforward, and it took many attempts to call customer service (none of my calls were answered) then digging on the website to locate the form for customer service. Fortunately, the form was answered, and I was able to send my shoes back, and have received confirmation that my refund has been issued and should appear in my account soon.
I thank Alabama Outdoors for helping to end this story more positively than it began, and wish them well as they continue to build their business. I truly hope my experience will help them, and future customers.

Réponse de Alabama Outdoors

Réponse de Alabama Outdoors
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