Britannia Movers - East  Avis 967

Sam who packed was very careful and no damage occurred to our belongings. Sam and Mark M on moving day were able to load up and deliver to our new home speedily. They then set about placing all items/furniture in their attended spaces as directed by my wife. She was very pleased with the thorough job Alan Cook/Brittania delivered.

Britannia were amazing. Well priced, good packing service, understanding, professional and reliable. I would highly recommend them to everyone. It was easy from day 1 to work with them.

The lads we had on the day were fantastic.

Perfect moving company with the best staff!! The guys that assisted in my move were second to none!! Thank you so much!

Pick up
The 2 vans arrived at the time agreed, which was important because we lived next to a junior school and any earlier the road would have been full of children and parents.
They stated roughly when they would be finished, I thought they had underestimated the task but they left 45 minutes ahead of the time stated. This helped us to make sure we left our old house in manner we wished.
The four worked very well together, they all pulled their weight and were considerate with our belongings.
The drop-off
Only two movers the next day one of whom had been with us the day before which, for us, provided the continuity which helped us.
Again both worked hard and moved all our belongings in a lot quicker than we were expecting. Even after the assembling of beds and wardrobes and the ums and ers when we did not know where we wanted some items.
Everyone was good humoured and pleasant throughout.

Hi,
From the moment i called Britannia Removals, to the video of my furniture etc, to the removal of my belongings from Oxfordshire to Suffolk, they have been brilliant.
The 2 guys who moved my belongings were extremely careful and considerate.
I would definitely recommend Britannia Removals to move you from house to house. Removal

Lovely guys! Highly recommend.

WoW - Kevin,Josh&Mark MURRAY moved us yesterday (Weds 29th) to Lowestoft. What a fantastic bunch of guys they were - nothing was too much trouble. Restored our faith in removals after a previous BAD Experience (with JARRETTS !!!) These guys should be thoroughly rewarded & would recommend them very highly. THANKS!

Absolutely fantastic service from Kevin and Rob Davis, knowledgable, experienced and super helpful they took the pressure out of what is a very stressful day

The staff were amazing. From packing everything to making sure furniture was in the right place in the new house.

Used this company for full packing and removal. The team had no respect for our property or contents. Failed to protect our furniture, mattresses and chattels.
Significant amount of scratches, chips and scuffs to most of our belongings, and damaged the entrance door of our old house and wooden flooring in our new house.
They literally “dumped” the contents into our new home in less than two hours as “they had a long drive back”.
We found a number of items left in the garage after they had gone rather than being placed into the house.
The Team Leader had a serious attitude and did nothing but complain. We felt very intimidated, compelled to give them a tip to avoid any unpleasant confrontation and relieved when they left the property.
The service we received bore no resemblance to the quotation provided.
We have reported all of this directly to them and were assured it would be investigated. Later, received a gift pack of flowers and biscuits.

The service was first class they were very careful courteous & respectful of our possessions would definitely recommend them to others

Great team, arrived on time, worked their socks off, nothing too much trouble, coordinated well, we enjoyed their banter!
A professional job, prompt and efficient. The team are a credit to the firm.
Would recommend or use again should we ever move again.

This is the second time in less than 14 months that Alan Cook Britannia (Wymondham) has moved us and they didn't disappoint.
Ross the office based co-ordinator was professional, diligent and friendly. The price was fair and even though they had to charge a modest fuel surcharge after issuing the quote, this was only due to the Iran war issue arising and totally understandable.
The three man team who did our move over two days was friendly, professional and careful. They successfully moved my grand piano without incident!
We hope to eventually move for the final time within the next 12 months and I would have no hesitation in using Alan Cook again. Highly recommended.

Our moving men were SO polite and helpful, as that made the move more tolerable. They were careful with our furniture and house. When we got to our destination,( about 4 hours away ) and received our keys, they set to and moved us in, which made it a 1 day move instead of 2. Incredible hard working, moving men, thank you.

The estimator gave a clear summary of what was needed and would happen on the day. The office staff were helpful and in consistent contact. Our packer Chris was methodical and careful with all our items. The crew on removal day. Sam and Mark Marshall were exceptional. Fast, efficient and hard working with a great work ethic.

Excellent service from start to finish. Great poliet friendly team. Couldn't fault them. Todd in the office was great answered all my questions and so helpful
Keith, Shaun and Mark were amazing so friendly and helpful got all our stuff loading in no time at all. They were great with my children. I relocated so was a very emotional and stressful day made a lot easier with the team. They even embraced the marmite crips and skittles (we had no biscuits to offer them) which my children found so funny. Keith and Shaun traveled down with us and despite what was a very long day for them nothing was too much trouble, polite, friendly and a good laugh. Such a professional company. Thank you so much guys. Would highly recommend.

The team that moved us today
today were very helpful and polite, nothing was to much trouble. We couldn't have asked for a better service. We would like to thank Luke Craig Tom Mark L Terry and Chris H Many thanks.

Mark from the Norwich/wymondham branch who helped pack & move out items was amazing! We need more Marks! The other 2 that packed & delivered from the Cambridge branch were ok. I have been left with damaged property & a complete disarray of a garage that I’m still struggling to organise weeks later. The way everything was dumped in there was a disgrace. Couldn’t close the garage door. No consideration for the fact I’m on my own and can’t move the heavy objects to get access to anything else in the back of the garage. Todd jones the general manager was great until he got his dates mixed up with my moving & completion date and was rather confrontational with me which wasn’t necessary. I am hoping in the future more consideration will be taken for people moving under extremely stressful circumstances (like I was) moving across country. Please contact me if you wish to discuss further.

From the initial assesmernt of the property to give a quote, to the actual moving, all the staff were friendly and professional. The first part of the move was for half the contents were taken for storage at their Loddon facilities and later the remainder was moved to our new address. Great care of the items including a Piano, was high on their qualities. We can,t reccomend them high enough - Thank You

From first contact to completion of our move, we were given a highly professional service. We received a fully itemised and very competitive quotation. All elements of the moving process were fully explained. The team that conducted the move were helpful, friendly and clearly very experienced. Would recommend this company without any hesitation whatsoever.