Banner for Britannia Movers - East

Britannia Movers - East  Avis 

1 025
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The two teams were excellent, given the fact that it was 35 degrees on the day of removal and us not getting the keys until 4pm. Shout out to Shirley who was really helpful, given that we weren’t eve... Voir plus

Noté 5 sur 5 étoiles

OMG how good were Alan Cook Removals. Searched for recommendations their name came up again and again now we know why. Great quote, load of help from friendly staff, day of the move they turned up o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fabulous service. We have used Brittania Alan Cook three times and their professionalism and friendly nature is much appreciated during a time which can be very stressful.

Noté 5 sur 5 étoiles

Professionally handled . Despite the very high temparature the men got on with the job and soon got the job done. We cannot speak too highly about the quality of service.

À propos de l'entreprise

  1. Déménageur
  2. Services de déménagement et de stockage
  3. Garde-meubles en libre-service
  4. Centre de stockage

Écrit par l'entreprise

Britannia Alan Cook, Britannia Harrison & Rowley and Britannia Pink & Jones became sister companies in October 2024. This means our trusted, family-run business now proudly covers a larger part of the East of England with a combined fleet and team, our capacity is now stronger than ever. With a combined heritage of over 370 years, the teams at Britannia Alan Cook, Britannia Harrison & Rowley, and Britannia Pink & Jones have been trusted to move and store belongings with care, precision, and professionalism. We proudly serve Norfolk, Suffolk, Cambridgeshire and Northamptonshire offering local, national, and international removals, including regular services to Europe. Whether you're relocating your home or business, or need flexible storage solutions, we’re here to help. None of this would be possible without our exceptional team. Our staff are experienced, knowledgeable, and genuinely friendly they're always willing to go the extra mile to ensure your move is smooth and stress-free. In the past year alone, we’ve helped over 2,500 customers move and provided tailored storage solutions for countless others. We are proud members of the British Association of Removers, holding many Quality Standards that reflect our commitment to excellence. Our Services Include: Domestic & Commercial Removals Home & Business Removals Secure Storage Solutions Full & Fragile Packing Services Shredding Services Document & Archive Storage Contact us today for a free, no-obligation quotation: Britannia Alan Cook - 01508 520631 Britannia Harrison & Rowley - 01480 279700 Britannia Pink & Jones - 01536 211166 Learn more at: Britannia Alan Cook - alancookremovals.co.uk Britannia Harrison & Rowley - harrisonandrowley.co.uk Britannia Pink & Jones - pinkandjones.co.uk

We're Here To Make Moving Exciting, Not Exhausting

Écrit par l'entreprise

Family Run for Over 40 Years!
It’s our fantastic team that really sets us apart. Everyone here is full-time, professionally trained, and genuinely friendly, helpful, and always willing to go the extra mile. We care about delivering a great experience every time, which is why we’re proud members of the British Association of Removers and proud holders of six respected quality awards.

Coordonnées de contact

Promotion box for Britannia Movers - East

Experts in Every Move

We're here to make moving exciting not exhausting!

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 025)

228 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Team - Above and beyond

Matt D & Andy were fantastic. They were quoted a day & a half pack up and the same for delivery. They both managed to pack up and deliver within 2 days and absolutely smashed it considering the extreme heatwave we had this week.

They also move furniture in to a secondary position for us when we realised it wouldn’t work where it was planned.

Great lads, grafters, friendly and made the move as stressless as possible.

Thanks again

22 juin 2026
Avis spontané
Logo de Britannia Movers - East

Réponse de Britannia Movers - East

We're so pleased that you were impressed by our team and service Mike! Thank you so much for your kind words, we wish you all the best in your new home.

Noté 5 sur 5 étoiles

This experience was made more bearable…

This experience was made more bearable by the cheerfulness of our two movers. Unfortunately they had to hang around before moving us due to my husband being taken ill and moved to hospital, and did so with good grace.

5 juin 2026
Logo de Britannia Movers - East

Réponse de Britannia Movers - East

We're glad we could make the difficult day a bit more bearable. Thank you for your kind review. Wishing you the very best in your new home.

Noté 3 sur 5 étoiles

Disappointed, as have always used this company ti move in the past

Items to go to storage , was told they could be collected before move date , but then was told , this couldn’t happen also told flooring would be covered, this never happened , boxes were placed in wrong rooms ,at new property , our leather sofa that was going into storage was left on grass at new property to get to boxes behind it , which I wasn’t happy with , but the gentleman that did our move were very polite

21 mai 2026
Logo de Britannia Movers - East

Réponse de Britannia Movers - East

Thank you for taking the time to leave your feedback and for bringing these matters to our attention.
We are sorry to hear that your recent experience did not meet the high standards that we pride ourselves on providing. We take your comments seriously and will investigate what happened immediately to ensure this does not happen again.
We appreciate your feedback and thank you for your previous custom. We wish you all the very best in your new home.

Noté 5 sur 5 étoiles

Great job

Great job. Nice and efficient staff. 👍

1 juin 2026
Logo de Britannia Movers - East

Réponse de Britannia Movers - East

Thank you for the review Mrs Pilon! We're very pleased you were happy with our service. Best wishes.

Noté 4 sur 5 étoiles

The removal was done quite well only…

The removal was done quite well only reason I didn’t give 5 stars as not all the stuff taken out where not put as boxes were clearly marked

5 juin 2026
Logo de Britannia Movers - East

Réponse de Britannia Movers - East

Thank you for the review and feedback David. Wishing you the very best in your new home.

Noté 5 sur 5 étoiles

Everything intact

Everything intact, no breakages despite coming from the other side of the world. Delivered exactly at the time specified. Courteous staff with pride in their experience as packers and removal experts. All the boxes sensibly labelled and stacked so the final unpacking was made easier. Heavy, awkward items no problem for them, they took great care with the bronze kiwi! We would thoroughly recommend this company.

10 juin 2026
Logo de Britannia Movers - East

Réponse de Britannia Movers - East

That's wonderful, thank you so much for taking the time to share your experience Mrs Watts. We're so pleased everything arrived safely and you were pleased with the skills and service of our team. Wishing you the very best in your new home!

Noté 5 sur 5 étoiles

The guys were extremely helpful and…

The guys were extremely helpful and went above and beyond to ensure all was good

2 juin 2026
Logo de Britannia Movers - East

Réponse de Britannia Movers - East

That's wonderful to hear Angie, thank you so much for sharing! Best wishes in your new home.

Noté 5 sur 5 étoiles

High quality packaging supplies

Popped in to collect some packaging materials for our office move and Katey on the reception desk was incredibly helpful! Boxes and packing tape were of high quality and would happily get more from them!

8 mai 2026
Avis spontané
Logo de Britannia Movers - East

Réponse de Britannia Movers - East

Great to hear Sam, we're so pleased that we could help. Thanks so much for sharing, hope the office has settled in well!

Noté 4 sur 5 étoiles

Good service

The men worked over and above. Do think there should have been more help for them as they were not allowed to use the lift and had to bring everything up 2 flights of stairs

4 juin 2026
Logo de Britannia Movers - East

Réponse de Britannia Movers - East

Thank you for taking the time to leave us a review. We will be sure to take your feedback onboard. Best wishes from the team.

Noté 5 sur 5 étoiles

Excellent.

Excellent.

19 mai 2026
Logo de Britannia Movers - East

Réponse de Britannia Movers - East

Thank you Sam, appreciate the review!

Noté 5 sur 5 étoiles

Fantastic service from start to finish

Fantastic service from start to finish. Would highly recommend.

26 mai 2026
Logo de Britannia Movers - East

Réponse de Britannia Movers - East

Fantastic to hear, thank you for sharing and for your recommendation!

Noté 5 sur 5 étoiles

Efficient and hardworking removal men

Helpful staff, quote was detailed and well laid out. Removal men were prompt and worked hard. It was a long day and they were polite and pleasant all day long.
We were very pleased with how our move was managed.

2 juin 2026
Logo de Britannia Movers - East

Réponse de Britannia Movers - East

Thats brilliant to hear Lorna - thank you so much for taking the time to share your experience. We're so pleased that you were happy with our quote, staff and management. Wishing you the very best in your new home.

Noté 4 sur 5 étoiles

Very professional

Very professional; managed to fit me in within 3 working days of my booking confirmation; very efficient; protected the surfaces; didn't damage anything. My only complaint was that I was told to expect them to arrive between 8am and 9am, but they didn't arrive until 9.20am. Bar that everything was perfect.

3 juin 2026
Logo de Britannia Movers - East

Réponse de Britannia Movers - East

Thanks so much for taking the time to share your experience Gregory! We're so pleased that you were happy with our efficiency and professionalism and apologize that we can't always get our travel time perfect. Wishing you the very best in your new home!

Noté 5 sur 5 étoiles

Fabulous

We used your removal service on Friday 29/5/26 and I would like to pass on some recognition to your staff, from Start to finish, with late exchanging stress and booking, everyone I have spoken to has been amazing, so helpful and made me stop worrying! The men on Friday, well I just can’t begin to say how hard they work, so efficient, no stress, polite, funny, professional and so nice to see them all in a nice clean uniform looking smart and professional, they are a credit to your company and I will be recommending them to all!!

Highest praise possible to all at your company, I have been super impressed, so again, thank you

Teresa and Darren Borrett

29 mai 2026
Logo de Britannia Movers - East

Réponse de Britannia Movers - East

This has made our day - thank you so much Teresa and Darren for this detailed review. We take great pride in what we do so are so pleased that it has been recognised and you had a stress-free move. We'll be sure to pass your kind comments back to the team involved! Wishing you the very best in your new home.

Noté 5 sur 5 étoiles

Prompt and efficient

Prompt, friendly and efficient removal men. Nothing was too much trouble.

21 mai 2026
Logo de Britannia Movers - East

Réponse de Britannia Movers - East

Wonderful to hear, thank you so much!

Noté 5 sur 5 étoiles

Experienced professionals, worth the cost!

We used AlanCook 6 years ago when we moved into previous home, and they were first choice this time. I did get a quote from another company which was actually higher so given previous experience with them it was an easy decision. They arrived early and started taking beds apart. Two and a bit hours later they had expertly packed our belongings in their vehicles. After a frustrating wait to get the keys they unloaded at the other end with great care, following instructions. I cannot recommend them highly enough: professional, expertly done and thoroughly nice guys!

28 mai 2026
Logo de Britannia Movers - East

Réponse de Britannia Movers - East

Thanks so much for choosing us again Sean and your excellent review. We're so pleased you were happy with our quote and service and we'll pass your kind comments back to the crew involved. Wishing you the very best in your new home!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus