Im a long term user of Albumworks. Their product is easy to use, very flexible with lots of alternatives for pre-set page designs or self designed. Plenty of design additions available. From uploading... Voir plus
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Lisez les avis des autres
I needed to make approx. 15 large photobooks. Its been great fun - mainly because the process of uploading the photos and then placing them in a way that suits the events - sure makes for attractive b... Voir plus
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I ordered 5 large layflat books that I used to put a number of cards together for my wife that was collected over 40 years (i.e. birthday, Mother's Day etc.). The quality of these was very high with t... Voir plus
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Just recieved my 3rd large family album from Albumworks and it is amazing. The quality is perfect and it looks professional. Using the software can take a few minutes to learn all the tricks but it... Voir plus
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À propos de l'entreprise
À propos de albumworks
Écrit par l'entreprise
We began in 2006 as a little company with a passion for making beautiful Photo Books. Since then we have grown to be one of the biggest and most loved Photo Book companies in Australia. We believe that every page of your story should be treated with utmost care, and captured in the highest quality.
With a highly trained, local Customer Service team here to help you every step of the way, making a Photo Book has never been so easy.
Quality Guarantee
If you’re not 100% happy with your product, we promise to do everything we can to help!
All albumworks products come with our very own seal of Guaranteed Quality.
If there is a reason you’re not 100% happy with your product, please get in touch with our friendly customer service team. We promise do everything we can to help. We’re proud of our products and we know you’ll love them.
Coordonnées de contact
Level 2, 696 Bourke St, 3000, Melbourne, Australie
- 1300 553 448
- service@albumworks.com.au
- albumworks.com.au
4,9
Excellent
7 k avis
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Customer Service
I've been a loyal Albumworks customer for many years and have always found the company to be very helpful. Their customer service team has consistently been there when I've needed assistance, the quality of their products is generally very good, and the ordering process is straightforward and easy to use.
Cheers Theresa
16 juin 2026
Réponse de albumworks
Hi Theresa, thank you for the review. I'm glad to hear you love our quality and our high-level customer service. If we can do anything better to improve your rating, please let us know. -The team @ albumworks.
Fair price, and fast.
Fair price. Good assistance when required. Speedy completion. Safe delivery.
28 mai 2026
Réponse de albumworks
Hi Ray, Thankyou for taking the time to leave your great review. We are so glad to have a local customer service team that is able to assist when needed, and happy you received your book fast and it was delivered nice and safe. - Amanda, albumworks Customer Service team member.
Great quality and very quick print and…
Great quality and very quick print and return! Thanks 🤩
29 mai 2026
Réponse de albumworks
Hi Cathie, Thanks for the great review. We are so pleased to hear everything went well and that you loved the quality and fast turnaround time. - Thanks again, Amanda and the team at albumworks
Best thing is I can do it anywhere
Best thing is I can do it anywhere - I can make my book on holidays, in the car, at the airport and I do not need an internet connection. Please never remove this or I will have to find a new company!!! Great product, good quality, reliable, efficient, great phone support and very professional. Good sales too!!!
28 mai 2026
Réponse de albumworks
Hi Virginia, thanks for the fantastic review regarding our quality and service! It is great to hear you love our downloadable editor that lets you work offline—whether you're on holiday or at the airport. - Cheers, Clyde and the team at albumworks.
Réponse de albumworks
Hi Laurie, thanks for the awesome review! We love hearing that you had a great experience with us. - The albumworks Team
Great service and beautiful finished…
Great service and beautiful finished product full of wonderful memories. Staff were able to overcome some technical problems with my albums with much patience. Definitely recommend Albumworks.
13 mai 2026
Réponse de albumworks
Hi Paul, thanks so much for the great review! We’re thrilled we could help resolve those technical hiccups and deliver a beautiful album. – The Albumworks Team
The product is very easy to use.
The product is very easy to use. The page decoration is basically up to your creativity which is supported by Albumworks.
The scrapbook styles are great as is the page backgrounds that you can use.
8 mai 2026
Réponse de albumworks
Hi Ann- Marie,
Thank you so much for your review. We are thrilled to hear it was easy for you and that you liked the creative process.
I hope you Photo book turned out amazing.
albumworks
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Everything about your album design…
Everything about your album design process, and final product quality.
19 mai 2026
Réponse de albumworks
Thanks so much, Gary! We're thrilled to hear you loved both the design process and the final quality of your album.
I have used Albumworks for many years…
I have used Albumworks for many years now….thinking it is > 15 years and the program always delivers ‘above and beyond’. It is easy to use and efficient, producing albums of excellent quality. The company always answers any questions promptly…..10/10 from me!
19 mai 2026
Réponse de albumworks
Hi Diane! Thank you so much for your incredible loyalty and the perfect 10/10 review. We love hearing that our editor is easy to use and efficient.
I have done many books with Albumworks
I have done many books with Albumworks. Always extremely happy with the printing and how quick you print and send the book to me. Well done.
15 mai 2026
Réponse de albumworks
Hi Doug, we're thrilled to hear you're always happy with the print quality and quick turnaround.
Quality product
Quality product, quick delivery, easy computer program enabling your own creativity and personalisation to your photo books!
Highly recommended!
15 mai 2026
Réponse de albumworks
Thanks so much for the 5-star review! We're thrilled to hear you found our program easy to use and loved the quality of your photo book.
Excellent printing quality and so easy to use!
This is about the 10th Photobook I have done with Album works and have had excellent results in them all! The printing is VERY clear, even the signs and text you photograph when travelling! I have used other Photobook sites and the quality and speed of printing and delivery far exceeds the others. Also being able to have 200 pages is a real bonus.
15 mai 2026
Réponse de albumworks
Hi Lynne, 10 photobooks is an amazing milestone! Thank you so much for your loyal support and for sharing your experience.
The quality
The quality, speed of turnaround and the quality of the boxing. 15/5/2026
Grant Fuller
14 mai 2026
Réponse de albumworks
Thanks, Grant! We know how exciting it is to get your book, so we try to ship as fast as possible.
Birthday Album. Great quality and the album made Josh's…
Great quality and the album made Josh's day. Received it promptly.
14 mai 2026
Réponse de albumworks
Hi, thanks for the feedback! We are so glad to hear the birthday album made Josh's day and arrived quickly.
Réponse de albumworks
Hi Alan, thanks for the awesome feedback! Great to hear you found our software easy to use and our service fast.
Amanda and Clyde held my hand all the…
Amanda and Clyde held my hand all the way through from a distance. I made aa 11 x 8.5 hard cover photo book. I’m so happy with it and I must have driven them batty initially as I’d forgotten so much since I made the last one 2 years ago and I was calling 3 and 4 times a day.
13 mai 2026
Réponse de albumworks
Hi Karen, thank you so much for the lovely review! Our team were more than happy to help you out, and we are absolutely thrilled that you love your new album.
Photo enhance yes or no
1. Not having an option for a smaller book eg 20 page instead of 40 page
2. I was disappointed with how dark the images came out. I ticked no to photo enhance at the advice of my photography club, rationale being that I had already spent a lot of time in post-processing and therefore I was in control of the image. It turns out they may have been better if I had, so now am considering whether to order another book with enhancement, which is expensive. Its for a competition so I really wanted the best I could present. I also have another project in creation for a friend, but am hesitant to proceed until I'm satisfied with the quality.
12 mai 2026
Réponse de albumworks
Hi Leanne. Thank you for your feedback. Our Classic albums can have a minimum of 20 pages; you simply need to delete pages 21 to 40. In regard to your dark images, using Auto-enhance will certainly help prevent this. I have emailed you some further info.
Disappointed with the colour
Disappointed with the colour
As the photos are of birds colour is very important
Seems to be too much red coming through….browns appear much too warm approaching orange. It may be to do with the enhancement process that you use? I will try once more but will request you not to enhance my photos.
27 avril 2026
Réponse de albumworks
Hi Hugo. Thank you for the feedback. We're sorry to hear the print quality didn't meet your expectations this time. Our Customer Service Manager has just sent you an email to look into this further and get it sorted out for you. We appreciate your patience while we resolve this.
Regards albumworks
14 years of great service.
I've been ordering photobooks from Albumworks for 14 years (27 books) and I have always been more than happy with the results. Plus brilliant customer service whenever I have had any issues.
29 avril 2026
Réponse de albumworks
Hi Georgina,
Thank you for the incredible 5-star review! 14 years and 27 albums is amazing loyalty, and we can't thank you enough for your continued support. We look forward to helping you with your 28th project and beyond!
Software easy to use
Software easy to use
Print quality is good - be careful of colors if you edit your photos before import as the software can boost colour again
Very fast delivery
13 mai 2026
Réponse de albumworks
Hi Simon,
Thanks for the great feedback! We're glad to hear the software is easy to use and your delivery was fast. In regard to "boosting" colours you may be referring to Auto-enhance, which can be turned OFF during the checkout process.
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