Allum and Sidaway Avis 

Amazing customer service and amazing product

Love shopping at Allum & Sidaway. They have a great selection of jewellery including lots of pieces that are hard to find or have been discontinued. Their website is easy to navigate and the ordering process is straightforward. They dispatch quickly, delivery is speedy and items are very well packaged. I’ve been really happy with everything I’ve purchase from them. Highly recommended!

Lovely necklace that now completes the collection for me. Well wrapped and delivered on time.

Very helpful and good customer service

Kathy was very professional, friendly and helpful in giving me advice in choosing a wedding ring. She couldn't have done more to make it such a success.

My daughter had her helix pierced by a lovely lady called Paige. She was amazing. Very reassuring and professional. Would highly recommend getting ear pierced from here.

The first class treatment of the staff, of getting in touch about the postoffice delay thank you so much

First time ordering, won't be the last. Super fast delivery, beautifully packaged I was very surprised at how much attention to detail there was.
Thank you

Excellent service as always, the charms I bought were even more beautiful in real life and arrived quickly and packaged really nicely. Will be placing more orders when my funds allow me to!!

I ordered ear-rings for Granddaughter’s 13th Birthday. She lives fairly locally and we could have picked them up from the shop, wrapped and handed them over to her. However, as she just loves finding a letter etc. in her home postbox we asked for wrapping and delivery. We were not disappointed! She was thrilled to find a box from the postman and opened the layers of wrapping to find her beautifully wrapped box with her chosen ear rings and our message had been hand written. Well done - well worth the extra cost!

wonderful service and product! the delivery was received within 24 hours! so beautiful!

Brilliant. Lovely bracelet. Swift despatch. Will definitely return as a purchaser in future.

Easy to order and items arrived quickly ,beautifully packaged.
The earings i ordered are just as described and am really happy with my purchase.
Highly recommend to other customers

Great service. Timely delivery and everything packaged as it should be. Jewellery perfect!

I decided to treat myself and bought myself a Clogau silver tree of life diamond locket necklace.
I have tried to purchase this particular item of jewellery for a wee while now and was absolutely thrilled to bits to have found the very piece I was looking for online plus as a new customer I got 10% off 😀

Arrived as promised via signed for special delivery at no extra cost to myself.

I was delighted with the service but what really stands out is the customer service I received.
The cloth and arcylic inlay was missing from the locket so I called the store and spoke to a lovely lady called Meghan and she was most understanding and extremely helpful once i explained my situation, she told me that she would see what she could do and would call me back, in the meantime I called Clogau and they arranged to have the missing cloth and arcylic sent out to myself.
I was just about to call Meghan to let her know that I had managed to arrange via Clogau to get these missing items sent out, but Meghan beat me to it and called me to say she was arranging for the cloth and arcylic inlays to be sent out I told her I was just about to call her and say I managed to contact Clogau direct once
again Meghan was totally lovely and said that she would put on hold arrangements for the missing piece but if for any reason I don't get them just to call her and she would start the ball rolling again for these to be sent out, this is my 1st time using this jewellers and it certainly will not be my last.
It was so wonderful that when I explained that the cloth and arcylic were missing Meghan totally understood that this was needed to keep photos in place and in my opinion Meghan is truly a credit to Allum & Sidaway.

Customer service as it should be, restored my faith in online shopping thank you.

I will certainly be purchasing further gifts/jewellery for either myself or family, I would not hesitate in recommending this company on my experience.

Thanks team Plymouth and especially Meghan.

Mrs B

From the start to the finish the staff were amazing ,it feels like a lovely atmosphere when you walk in, they were so helpful in getting my new replacement wedding ring.
Every one was so cheery ,well done ladies and gents and thank you

Arrrived quickly, in a lovely box with card, adding a more personal touch

Allum and Sidaway were fantastic at aiding me in finding the perfect engagement ring. I had a specific vision for what the ring had to look like and they went above and beyond to make the experience enjoyable and successfully find exactly what I pictured and my now fiancée loves it. Special mention has to go to Kath and Louise they were so friendly and professional at all times and made a stressful process so much easier. They could not have done more and I can’t recommend and thank them and the business enough.

George

Gorgeous diamond earrings beautifully presented and next day delivery ✨️

Perfect little charm! Highly recommend