Fantastic service Called to check on something and the staff was extremely helpful Order was delivered very fast Very easy to use website
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Lisez les avis des autres
The diversity of their range of rings was completely unexpected... marvellous, with extensive tailoring of dimensions, stones, materials of each ring. Chloe was very helpful and informative as she pa... Voir plus
L'entreprise a répondu
The packaging was beautiful, delivery was very fast and price was fantastic. Would definitely buy from them again!
Just wow! 😍 The whole experience has been incredible. The presentation is absolutely beautiful, and the thought and care that goes into every piece of jewellery really shines through. It's all so bea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Established in 1942 by Dennis Allum, mending clocks and watches from a shed in the garden, Allum & Sidaway is now a multi-award winning independent jeweller. We have have six unique jewellery stores, a fantastic team and the best customers! We stock an impressive collection of jewellery, watches and top brands – providing an unforgettable retail experience.
Coordonnées de contact
High Street, SP7 8JG, Shaftesbury, Royaume-Uni
- allumandsidaway.co.uk
4,9
Excellent
208 avis
Aucun historique récent de demande d’avis
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Gorgeous diamond earrings beautifully…
Gorgeous diamond earrings beautifully presented and next day delivery ✨️
13 juin 2025
Avis spontané
Réponse de Allum and Sidaway
Thank you for taking time to leave a review, its throughly appreciated! Enjoy your new earrings.
Réponse de Allum and Sidaway
Thank you for your review, It is very much appreciated.
Plymouth store is exceptional!
Plymouth store is exceptional, friendly and helpful! Went above and beyond to get my engagement ring that was being resized back in time for an engagement party! Special thanks to Eloise, Hannah, and Megan!
20 juin 2025
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your lovely feedback! We’re absolutely thrilled to hear the Plymouth team were able to help get your engagement ring back in time for your special celebration. We’ll be sure to pass on your kind words to Eloise, Hannah, and Megan - they’ll be delighted! Wishing you all the best for this exciting new chapter. 💍✨
Great customer service
I had some royal mail based issues and Allum and Sidaway were super prompt in replying to my email and helping sort the issue. I would definitely purchase from them again.
10 juin 2025
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your kind words! We're really glad we could help resolve the issue quickly for you. It means a lot to hear you'll shop with us again – we truly appreciate your support! 💛
Excellent service from start to finish
Excellent service from start to finish. Good customer service. Notifications good throughout and brilliant in shop upon on collection. Will definitely be jewellers of choice going forward.
15 mai 2025
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your lovely feedback! We're so pleased to hear you were happy with the service from start to finish. It's great to know the in-store experience and updates along the way made a difference. We really appreciate your support and look forward to seeing you again soon!
Beautiful jewellery
I bought a beautiful ring for my daughter, which she loves. It was a great price and delivered quickly, it arrived with a hand written Thank you note inside (love the personal touch), I would definitely recommend purchasing from here.
19 mai 2025
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your lovely review! We're delighted to hear that your daughter loves her new ring - what a special gift. It means a lot to us that you appreciated the personal touch with the handwritten note. We truly value your recommendation and hope to welcome you back again soon!
Excellent customer service
Excellent customer service, fab product and great shopping experience
16 mai 2025
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your lovely feedback! We're thrilled to hear you had a great experience and are happy with both the service and your purchase. We really appreciate your support and hope to see you again soon!
Kathy was fantastic as was her…
Kathy was fantastic as was her colleague Andrew! Nothing was too much trouble as I have a small finger size. Helped us find the perfect wedding ring and service was excellent from start to finish.
27 mai 2025
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your kind words! We're thrilled to hear that Kathy and Andrew were able to help you find the perfect wedding ring and make the experience special. It was our pleasure to assist you, and we're so glad we could accommodate your needs. Wishing you all the best for your wedding and beyond!
Fabulous
I wanted a sapphire ring and ended up having a bespoke one. Cath was so helpful and spent a lot of time sourcing styles for me. I was given the choice of sapphires, along with CAD designs and even a wax mould that fitted my finger so I could see the finished ring. What I ended up with was not what I thought I wanted but is beautiful and compliments my other ring. Cath was amazing, patient and very professional, a credit to Allum & Sidaway at Gillingham.
2 avril 2025
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience creating your bespoke sapphire ring with Cath. She takes great pride in helping clients bring their vision to life, and it's lovely to know her dedication and professionalism made the process so special for you. It's always exciting when the final piece turns out even better than imagined—and we're so glad it complements your other ring beautifully. We’ll be sure to pass on your kind words to Cath and the team at Allum & Sidaway Gillingham!
As always
As always, we were looked after really well, Kathy (Plymouth) was really attentive, offered great advice and gave great guidance on what were the best matches for each item. The best place in Plymouth for high quality jewellery.
10 mai 2025
Avis spontané
Réponse de Allum and Sidaway
Thank you for your lovely feedback! We're so pleased to hear that Kathy took such great care of you—she truly is a valued member of our team. It's wonderful to know you felt well-advised and supported in finding the perfect pieces. We really appreciate your kind words and look forward to welcoming you back to our Plymouth store soon!
Excellent service
I ordered a pair of earrings on click and collect. The parcel was ready to collect much sooner than expected. Staff in the Ringwood store were friendly and helpful, as they always are. The earrings were a gift and the recipient is very happy with them. Great service!
24 avril 2025
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your kind words! We're thrilled to hear that your Click and Collect order was ready ahead of schedule and that you had a positive experience with our team at the Ringwood store. It’s great to know the earrings were a hit with the recipient! We really appreciate your feedback and look forward to welcoming you back again soon.
Réponse de Allum and Sidaway
Thank you for your review! Its very appreciated
A service you rarely get these days
Visited the Plymouth Shopping Mall Shop today 17th April and was served by a young lady I believe was called Ellie. She was like a breath of fresh air. Extremely polite and very helpful, a trait you rarely get today.
17 avril 2025
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your lovely message! We're thrilled to hear you had such a positive experience at our Plymouth shop. Ellie will be absolutely delighted to know she made such a great impression. Your kind words mean the world to us, and we hope to welcome you back again very soon. ✨
Salisbury store review
I visited the Salisbury store recently for an ear piercing. The staff were very welcoming.
Becca pierced my ear and was so lovely. She made me feel at ease, was chatty and super helpful.
I would highly recommend and will return in the future.
29 mars 2025
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your lovely feedback! We're so glad to hear you had a great experience at our Salisbury store. Becca will be delighted to know she helped make your visit so comfortable and positive. We really appreciate your recommendation and look forward to welcoming you back in the future! 💫
Beautiful bracelet
Beautiful bracelet, superbly packaged! Bought as a gift for a friend who LOVED it
3 avril 2025
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your kind words! We're thrilled to hear your friend loved the bracelet — and that the packaging made it feel extra special. It means a lot to us that you chose our piece as a gift! 💖
Purchased Wedding rings at the Plymouth…
Purchased Wedding rings at the Plymouth Branch, Superb service, not rushed in choosing and plenty of advice given with no pressure, we were mainly dealt with by Vicki and nothing was too much trouble, other colleagues also assisted, If you have any old hallmarked gold jewellery you no longer require, they value it and will take this off your purchase cost well worth considering. I have nothing but praise for the service and would well recommend them.
30 mars 2025
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience at our Plymouth branch. Vicki and the team will be so pleased to know they made your wedding ring selection process enjoyable and stress-free. It’s also great to hear that the valuation of your old gold jewellery worked out well for you. We truly appreciate your kind words and your recommendation. If you ever need anything else in the future, don’t hesitate to reach out. Congratulations on your upcoming wedding!
Easy ordering and fast delivery
Easy ordering and fast delivery. Very competitive price. Lovely pen but unfortunately no Swarovski logo on the pen or the pouch.
24 janvier 2025
Avis spontané
Réponse de Allum and Sidaway
Thank you for your feedback! We’re glad to hear that you found the ordering process easy and the delivery fast, and we appreciate your kind words about the pen. If there’s anything else we can assist you with, please don’t hesitate to reach out!
Fantastic customer service
Wow. Thank you to the Plymouth team.
Cat was amazing. Exceptional customer service. Her knowledge and advice was second to none. Thank you Lindsay 🙏
19 mars 2025
Avis spontané
Réponse de Allum and Sidaway
Thank you so much, Lindsay, for your wonderful feedback! We’re thrilled to hear that Cat provided you with exceptional customer service. She’ll be so happy to know her knowledge and advice made such a positive impact. We truly appreciate your kind words and look forward to assisting you again soon!
Exalent selection and service
Exalent selection and service, friendly and knowledgeable advice, with a special thanks to Kathy in the Plymouth branch for her patience and advice making it a most pleasant experience
15 mars 2025
Avis spontané
Réponse de Allum and Sidaway
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience. Kathy will be especially pleased to know that her patience and advice made a difference. We appreciate your feedback and look forward to welcoming you back soon
It was very easy to use the website
It was very easy to use the website. I also ordered my bracelet one lunchtime and the very next morning it arrived. It arrived very well packaged. I paid extra for gift wrapping as it is to be a present and it looks so lovely with the wrapping. Extremely pleased with the service.would recommend.
20 février 2025
Avis spontané
Réponse de Allum and Sidaway
Hi Janet,
Thank you so much for your kind words! We're thrilled to hear that you found our website easy to use and that your bracelet arrived so quickly. We take great care in our packaging and gift wrapping, so it’s wonderful to know you’re pleased with it. We truly appreciate your recommendation and hope the recipient loves the bracelet just as much!
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