Alpine Trikes Avis 

Alpine Trikes provided a first class customer service. From the initial telephone enquire, Steve was very helpful and brought down three different trikes for my husband to view. My husband has had to give up driving because of ongoing eye problems and Alpine Trikes provided the perfect answer for him to, at least, get some of his independent back! He found the one to one tuition provided by Steve was excellent and has been very pleased with the Vale model which he purchased on the day. We would thoroughly recommend Alpine Trikes and the service which they provided.

Could not be more helpful. Replied to telephone calls from myself when they were engaged. Polite,pleasant and knowledgeable. Superb.

When offering a repair service for your product, it would be helpful if the item sent for repair was not lost in YOUR system.

The person who delivered the bike stayed with us to make sure that all was ok

Thank you so much Steve for delivering the Alpine Explorer electric trike. The e-trike was fully assembled on arrival and you gave me a good instruction on the delivery day on how to use the trike. Excellent communication on delivery date and time. It is for an elderly friend of mine who cannot carry heavy shopping home and this e trike is the perfect solution for my friend. I trialed it, without the battery first, and only on manual gears to begin with and get used to balance and steering. Then I inserted the battery and played around with the 5 levels of power and it made cycling so much easier, particularly uphill on gradients. A conventional trike struggles with uphill gradients but the Alpine Explorer overcomes this problem. Both my friend and I are delighted with the purchase as it's road legal, and with the front and rear baskets, it can carry a substantial amount of heavy shopping without interfering with the steering and balance of the trike. With it's 3 large sturdy wheels I thoroughly recommend this electric trike. Thank you.

Since my purchase I have asked for some paperwork that relates to the cycle I bought early in January 2026. The paperwork has not been forthcoming. There are things on the cycle that I would like to know more about. What features would a cycle repair company need to know about? The cycle is great - I am getting used to it now.

All good with the service delivery and most importantly Steve who looks after all his customers as he has done for many years now.
He is a top man

Steve was fantastic bought trike on line over black friday sales and by monday Steve had called thanked me for purchasing and gave me a date for delivery!
1st class delivery and showing my dad how to get started as it was for him for his Christmas. Definitely will buy again from them xxx

I didn't feel rushed or pressured in any way - the only negative I can think of is there was no paperwork with the trike eg. how to.......what if.....
but the buying experience I would highly recommend

Thank you Steve.I love my Trike.Well done Alpine.Excellent friendly service. Tom D

i bought the bike , is that not a good enough answer.please send me a reciet

Fantastic level of service (including getting in touch by phone from holiday in the Canaries to respond to an enquiry).
Rapid response to a request to try 2 (very different from one another) trikes, which involved bringing the bikes from Leicester to Cumbria, resulted in my elderly uncle buying a Vale... which even won over THIS ebike skeptic!! Any questions you may have about adult electric tricycles, don't hesitate to contact them

Driver was very good. We had no problems 10 out of 10.

A great help in choosing the most suitable trike. Fast efficient service. Clear instructions on how to maintain and use. I feel as if this trike has given me a new lease of life!

Steven was really helpful and went out of his way to try to get my trike delivered. Pleased to say he succeeded. Love my trike and had lots of positive comments. Would definitely recommend Alpine Trikes.

Very good and informative and welcoming open , Steve is. Very helpful, I would recommend alpine to anyone 😀 🙂

It was a dil above and beyond Steve could not get a courier to dil my trike to the north of Scotland so he delivered it himself from Leicester to Thurso Caithness that’s what you call service it’s a lesson to other companies if you go the extra mile .Pardon the pun .Cheers Steve and thanks . Not had a chance to to get out on it yet as the weather has been terrible but the Ranger e trike looks the business
Thanks again Steve