I selected a server and paid $15 for it. The money was charged. However, my account dashboard then started demanding that I submit identification documents—even though nothing had been said about... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I'm very pleased with this host. 👍 There was a issue with the identification when I ordered the first VDS, the verification service didn't accept drivers license, but support fixed it the day afte... Voir plus
L'entreprise a répondu
When I started purchasing from ALTINSOFT I was delighted with it. The ALTINSOFT is the best service ever. I'll also give a 5-star rating to customer chat they listen carefully & give the best respons... Voir plus
L'entreprise a répondu
We received a six-months invoice, asked for it to be split monthly and it arrived very quickly and accurately. Great and quick assistance, the agent was knowledgeable and helpful.
L'entreprise a répondu
À propos de l'entreprise
- Service d'hébergement de sites web
- Service de cloud computing
- Entreprise de gestion des données
- Entreprise de télécommunications
Écrit par l'entreprise
AltınSoft Information Technologies Trade Limited Company started to serve in the information sector at the end of 2005. Web hosting services, Dedicated server services, Web Design Projects, Corporate Solutions, E-Commerce Services, Special Package Software, Cloud Solutions and Consulting Services with thousands of customers and hundreds of dealers is a commercial company serving the IT Industry. By closely following the developments in the sector, we take it as a basis to provide our customers with trouble-free service.
Coordonnées de contact
BABAESKI, 39200, KIRKLARELI, Turquie
- +908503038159
- sales@altinsoft.net
- altinsoft.net
3,6
Moyen
44 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
scam-like behavior
I selected a server and paid $15 for it. The money was charged.
However, my account dashboard then started demanding that I submit identification documents—even though nothing had been said about this previously (not even in the user agreement).
I opened a support ticket, but I received no response for three days. I tried contacting support via chat; after waiting an hour, I was told I needed to submit documents, and then they stopped responding altogether.
I sent an email stating that I wanted to cancel the order and get a refund, but there has been no reply to that either.
It looks like a scam. They aren't refunding the money, and the service isn't working. I think I'll try to get a refund through my bank.
10 juillet 2026
Simples e prático.
6 mars 2026
Best in price vs performance.
3 juin 2025
Good program
17 mai 2025
Constantemente me falla
13 janvier 2025
I cannot reach the company.
I purchased Windows hosting. I cannot get technical support. I cannot reach the company. They don't answer the phone. The service is not working. I'm waiting for your feedback.
9 décembre 2024
Avis spontané
Réponse de ALTINSOFT LLC
There is no customer account for you in our database. Please check.
bu firmadan uzak durun 2 tane sunucu…
bu firmadan uzak durun 2 tane sunucu aldım e-ticaret için canlı destek iletişime geçtim sorun olmadığın ve diğer kullancılar kullandığın söylediler ip ler temiz değil açtığınızı hesap anında kapanıcaktır ayrıca para iadesi falan yapmiyorlar bilginize savcılığıa suç duyrusunda buluncam yarın bu şirket dolandırcı uzak durun ayrıca üyeliği iptal ettiler sunucularım kullanım süresi devam ederken hizmetim iptal etiler güya hizmet veriyorlarya lütfen para iadesi yapın altınsoft yasal süreç ile uğraşmak istiyorsanızı keyfinizi bilir
2 décembre 2024
Avis spontané
Réponse de ALTINSOFT LLC
Değerli Müşterimiz,
Öncelikle yaşadığınız deneyim için üzgünüz. Şirketimiz sadece kiralık sunucu hizmetleri sağlamaktadır ve kontrol ettiğimizde hizmetleriniz ile ilgili bir kesinti söz konusu değildir. E-ticaret konusunda desteğimiz bulunmadığı için belirttiğiniz konularda tarafınıza destek veremiyoruz. Ayrıca tüm hizmetlerimizde web sitemizde bulunan iade politikası geçerlidir. Ayrıca şirketimiz ve markamız hakkında kullandığınız hakaret ve markamıza zarar veren ifadeleriniz için hukuk birimimiz gerekli prosedürleri başlatacaktır.
İyi çalışmalar dileriz.
Réponse de ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
It is unreasonable and unnecessary to…
It is unreasonable and unnecessary to undergo a security test to obtain hosting or server services here. How can you justify such an actio
7 septembre 2024
Réponse de ALTINSOFT LLC
Dear Customer,
We are sorry for the negative situation you are experiencing. Due to the increase in crimes committed on the internet, our company has put some security measures into effect. The account verification system used by many major banks has been put into effect. With this system, the security of your data is guaranteed and it is legal.
Thank you for your understanding and cooperation.
Best provider
31 août 2024
Réponse de ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
quality service
23 juillet 2024
Réponse de ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
I'm very pleased with this host
I'm very pleased with this host. 👍
There was a issue with the identification when I ordered the first VDS, the verification service didn't accept drivers license, but support fixed it the day after and I could verify then.
Service works as intended and I never leave my new VDS. 😃
Writing this after just got asked to post after I renewed the service.
5 juin 2024
Réponse de ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
This site steals from people under the…
This site steals from people under the pretext of verifying the identity of people, and after receiving the money, if you disagree with the verification of your identity on this site, it will not refund your money.
25 février 2024
Avis spontané
Réponse de ALTINSOFT LLC
Dear Customer,
The account verification process is mandatory to combat crimes committed online. I reviewed your account and your payment was automatically refunded after 24 hours because the authentication process failed.
Thank you for your co-operation.
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