I selected a server and paid $15 for it. The money was charged. However, my account dashboard then started demanding that I submit identification documents—even though nothing had been said about... Voir plus
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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I'm very pleased with this host. 👍 There was a issue with the identification when I ordered the first VDS, the verification service didn't accept drivers license, but support fixed it the day afte... Voir plus
L'entreprise a répondu
When I started purchasing from ALTINSOFT I was delighted with it. The ALTINSOFT is the best service ever. I'll also give a 5-star rating to customer chat they listen carefully & give the best respons... Voir plus
L'entreprise a répondu
We received a six-months invoice, asked for it to be split monthly and it arrived very quickly and accurately. Great and quick assistance, the agent was knowledgeable and helpful.
L'entreprise a répondu
À propos de l'entreprise
- Service d'hébergement de sites web
- Service de cloud computing
- Entreprise de gestion des données
- Entreprise de télécommunications
Écrit par l'entreprise
AltınSoft Information Technologies Trade Limited Company started to serve in the information sector at the end of 2005. Web hosting services, Dedicated server services, Web Design Projects, Corporate Solutions, E-Commerce Services, Special Package Software, Cloud Solutions and Consulting Services with thousands of customers and hundreds of dealers is a commercial company serving the IT Industry. By closely following the developments in the sector, we take it as a basis to provide our customers with trouble-free service.
Coordonnées de contact
BABAESKI, 39200, KIRKLARELI, Turquie
- +908503038159
- sales@altinsoft.net
- altinsoft.net
3,6
Moyen
44 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Réponse de ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
Réponse de ALTINSOFT LLC
Dear Customer,
We are sorry for the negative situation you are experiencing. Our support team is on duty 24/7 and works hard to provide the highest quality service to our customers in case of any possible problems. We thank you for your understanding and cooperation.
The best so far
Comparing to the old service I was using before this, it feels like I am using my own computer by speed.
4 décembre 2023
Réponse de ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
Excellent price/quality ratio
28 novembre 2023
Réponse de ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
Completely unusable.
Can't create a login without hitting a 404 page not found error. Found what I thought was an older login to try, but that as well just 404'd after entering credentials.
Brought this up with support who then ignored me. Completely unusable.
29 novembre 2023
Avis spontané
Réponse de ALTINSOFT LLC
Can you provide detailed information or a screenshot about the problem you are experiencing? There does not appear to be any problem on our website. We are here to help you.
Réponse de ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
Réponse de ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
When I started purchasing from…
When I started purchasing from ALTINSOFT I was delighted with it. The ALTINSOFT is the best service ever. I'll also give a 5-star rating to customer chat they listen carefully & give the best response to any query within a minimum time.
21 octobre 2023
Réponse de ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
Might be useful but very poor quality…
Might be useful but very poor quality and letters look like a old paper notes, hardly can see. I think need to make a bit upgrade. Thats why I looking for another program like Altinsoft. But anyway thanks.
10 octobre 2023
Very bad service 😔
2 octobre 2023
Not recommend
UPD
They took the money.
Wanted a verification.
On the same day, I tried to back my money.
They refused me.
My account was closed by them 3 days after paying without any explanation.
In a couple of days, they sent my money back.
I have a bad experience.
Not recommend.
27 juin 2023
Réponse de ALTINSOFT LLC
We have examined your account in detail and it has been determined that you have used fake credentials during the account verification process. Therefore, your account is automatically closed after 72 hours. For closed accounts, the refund process starts after 72 hours and the amount paid will be returned to your account as soon as possible. Don't worry about returns. Account verification is mandatory for combating online crimes and it is already written on the membership form.
The worst support ever I’ve seen
20 juin 2023
Réponse de ALTINSOFT LLC
We are sorry for the problem you are experiencing. If you can provide more detailed information, we can investigate the issue and assist you.
Réponse de ALTINSOFT LLC
We are sorry for the problem you are experiencing. If you can provide more detailed information, we can investigate the issue and assist you.
Quick assistance
We received a six-months invoice, asked for it to be split monthly and it arrived very quickly and accurately. Great and quick assistance, the agent was knowledgeable and helpful.
8 juin 2023
Réponse de ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
Réponse de ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
this webside was very very nice also…
this webside was very very nice also thanks for support team and thanks for CEO Altinsoft.net i had pass my all exams with altinsoft.net 5stars recommend u guys!!!
12 décembre 2022
Avis spontané
Réponse de ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
Brak terminala przez www.
3 mai 2023
thief hosting not refund my pay
7 avril 2023
Réponse de ALTINSOFT LLC
We've reviewed your account and it looks like the payment has been refunded. Could you please check?
Zero stars of 5
Zero stars of 5
Account was closed "because you are using VPN to access it". Of course I'm using VPN because of remote/hybrid job. I wonder if they hear how world has changed last years.
Site is not very convenient and has some glitches, but it's not so big problem.
Support is fine btw, but security team is a cerber
2 mars 2023
Réponse de ALTINSOFT LLC
First of all, we would like to express our apologies for your negative experience. As ALTINSOFT team, we work hard for a clean and safe internet. Protecting our network and our customers is our ultimate goal. I examined your account, first you tried to pay with a credit card that does not belong to you in your account and the transaction was marked as suspicious by the bank. (Highly likely to be a stolen credit card), and your account is marked as high risk because you place your orders over VPN. Finally, our team offered to start the authentication process for you, but your account has been suspended because this has not been completed. Please contact us to complete the authentication process and reactivate your account. In addition, you will be given 1 month free additional time on your first order. I hope you will understand us and let us know so that we can resolve the process. Thank you for your co-operation.
Perfect and excellent service
10 janvier 2023
Avis spontané
Réponse de ALTINSOFT LLC
Dear Customer,
We thank you for your cooperation and wish you success in your work.
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