I'm currently on the NHS TDR Replacement Plan with Altralife products. I must point out that of the several flavours, the 12 week plan only allows a choice of 4 in 1.5kg bags per month - noting you... Voir plus
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Lisez les avis des autres
I have found the Altralife shakes to be quite paletable. Being a person who doesn't like milk it was a challenge! However, I chose 3 soup shakes, 2 vegetable and 1 chicken, made with hot water. I also... Voir plus
The way they recorded my weight is incorrect & I could not understand it. Had lost half a pound when I weighed Friday but was told I put on weight. There should also be a choice of plant based or milk... Voir plus
Altralife offer a great product as TDR for T2D patients to use to improve their HBA1C and possibly get their illness into remission. Their order and delivery service is easy to use and speedy. And... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Since 2019, Altralife has supported more than 35,000 NHS customer transformations across the UK, empowering them to achieve life-changing weight loss and transform their health journeys. We believe in life gain, not weight loss.
Coordonnées de contact
Royaume-Uni
- altralife.com
4,6
Excellent
256 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
My expert advice would have to be that…
My expert advice would have to be that you should have a good understanding of the basics of your diet before starting your journey with altra diet
26 mars 2026
Happy with purchase
Site was easy to navigate and Order from. Order came very quick. The Salted caramel bars are lovely. Happy with purchase.
25 mars 2026
Side Effects
I went on this programme with the NHS and continued on the journey by purchasing the pouches direct.
I have had damage to my liver from using this product.
I have tried to contact Altralife by email and phone and never had a reply from them.
3 avril 2026
Avis spontané
The people who you talk to are so…
The people who you talk to are so helpful and understanding and make it sound like you have a friend on this journey. Thankyou
26 mars 2026
Arrived in 2 days
Arrived in 2 days, I bought vanilla and chocolate as no I won’t like the other flavours. I thought 200ml was so little, but the thick and you feel full in about 20mins. I just hope I lose weight, I’m 53 in menopause and getting larger on each breath!! Cross everything for me
25 mars 2026
Everything is great,me
Everything is great,me. My son, we use this product, we lost a lot of weight. We are very happy. I highly recommend everyone
25 mars 2026
Réponse de Altralife
Thank you for your feedback, we're so glad you like the taste! We really appreciate your support.
The Altralife Team
Réponse de Altralife
Thank you for your feedback, we really appreciate your support!
Altralife Support Team
Impressive for diet replacements
Really impressed with Altralife’s shakes and soups. The shakes taste way better than I expected and actually keep me full, and the soups are a nice change when you want something warm.
Super easy to stick to as well—takes all the hassle out of dieting. Definitely recommend if you’re looking for something simple and effective 👍
25 février 2026
Réponse de Altralife
Thank you so much for your kind review!
We’re really pleased to hear you’re enjoying both the shakes and soups, and that you’re finding the plan easy to stick to.
It’s great to know the variety is working well for you and helping make the process feel simple and effective.
- Altralife Support Team
Réponse de Altralife
Thank you for your feedback, we really appreciate you taking the time to share your experience!
We’re sorry to hear that the soups weren’t to your taste, although we’re pleased that you’re enjoying the shakes. We understand that flavour preferences can vary, and not every product will suit everyone.
Some customers find that adding herbs, spices, or light seasoning can help enhance the flavour of the soups. We have some recipes on our website which might be helpful - https://www.altralife.com/pages/recipes
We’ll be sure to pass your comments on to our product team as all feedback is valuable in helping us improve.
Kind regards,
Altralife Support Team
Life Changing 12 weeks!
I followed the total diet replacement plan and lost 13kg in 12 weeks, dropping 2 dress sizes and bringing my blodd glucose levels under control. Easy to follow as you have no meal planning to do apart from deciding the flavour you want to eat, You can adapt the flavours by adding flavourings such as dried herbs to the soups or mint flavoured water to make the chocolate shake, Products were easy to order and arrived quickly
25 février 2026
Réponse de Altralife
Thank you for your wonderful review, and congratulations on your results!
We’re really pleased to hear you found the plan easy to follow and convenient, and love your flavour ideas too.
Thanks again for your support
- Altralife Support Team
Massive price increase
I used altralife for my 12 week NHS programme and it was really good, I lost 4 and a half stone and have since used it a few times to keep up with my weight loss. Now the issue I feel I must raise. I brought 4 x 1 week pouches in November 2025 cost £140, I went to buy some more today 09/03/2026 and the same 4 pouches are now £234 why such a massive price increase in 3 months? Certainly will not be buying their products again as I refuse to be ripped off, very disappointed.
9 mars 2026
Avis spontané
Réponse de Altralife
We’re sorry to hear your concerns about the recent price increase. These changes have been applied across our range to reflect current market pricing for Total Diet Replacement products.
That said, we’re keen to continue supporting you as a valued customer so please drop us an email at support@altralife.co.uk and we'll do our best to help.
Kind regards,
Altralife Support Team
Its all in a delicious drink....
Fast delivery, well packaged.
Tastes fab.
Look forward to drinking... frothed up with cold water and ice.....delicious.
Added bonus, don't have to think about food, its all there in a drink, and the pounds just disapper, what could be better....
2 mars 2026
Réponse de Altralife
Thank you so much for your lovely feedback!
We’re glad the plan is making things simple for you and supporting your weight goals. Keep up the great work!
- Altralife Support Team
Attractive life,does what it claims.
Attractive life is great,re ieved this thru my GP..luckily had samples to try before ordering.the soups were dreadful and definitely need improving but the milk based shakes were good and could mix combinations too.
26 février 2026
Réponse de Altralife
Thank you for your feedback, we really appreciate you taking the time to share your experience!
We’re sorry to hear that the soups weren’t to your taste, although we’re pleased that you’re enjoying the shakes.
Some customers find that adding herbs, spices, or light seasoning can help enhance the flavour of the soups. We have some recipes on our website which might be helpful: https://www.altralife.com/pages/recipes
We’ll be sure to pass your comments on to our product team as all feedback is valuable in helping us improve.
Kind regards,
Altralife Support Team
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