We were required by our new home insurance provider to have central fire monitoring in addition to our central monitoring for burglary. When we called American Alarm they put us on their rush list in... Voir plus
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American Alarm was there for me when I needed them with fast and helpful service and installation. My house was ready to close and my town would not approve the Simplisafe smoke and CO2 detectors that... Voir plus
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I have been a customer with American Alarm for many years and their service, communications, and attention to the monitoring of my home is excellent. Their response to any concerns I have had with m... Voir plus
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American Alarm has been our service provider for many years. They know us and our building, and they work cooperatively with other services such as elevator maintenance and inspections. Staff are frie... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de matériel de surveillance
- aussi dans
- Agence de sécurité
- Fournisseur d'alarmes incendie
- Fournisseur de systèmes de sécurité
- Installateur de systèmes de sécurité
À propos de American Alarm and Communications, Inc. - Weymouth
Écrit par l'entreprise
American Alarm – Local Security Company Serving New England Since 1971
American Alarm is a New England–based security company providing professional alarm monitoring, security system installation, and life-safety protection for homes, businesses, and government facilities. Founded in 1971, we have protected residential and commercial properties for over 55 years.
We are a locally owned and operated security provider. Our employees live and work in the same New England communities we serve.
Residential and Commercial Security Services
American Alarm designs, installs, and monitors customized security systems for:
• Single-family homes and apartments
• Small and mid-sized businesses
• Large commercial facilities
• Multi-location businesses
• Public institutions
• Private institutions
• Government buildings
We hold federal and state security clearances for government projects.
Our integrated security solutions include:
• Intrusion detection systems
• Burglar alarms
• Access control systems
• Keycard and credentialed entry systems
• Digital video surveillance (CCTV)
• Proactive video monitoring (AVM)
• Fire alarm systems
• Life-safety systems
• Environmental monitoring
All systems are monitored 24/7 by our professional monitoring team.
24/7 Alarm Monitoring and Rapid Response
American Alarm provides 24-hour professional alarm monitoring with fast response times.
• Priority alarm signals answered in 20 seconds or less
• Phones answered by live representatives
• Same-day service availability for priority requests
• Field technicians dispatched quickly
Our technicians are:
• Licensed
• CORI-checked
• Professionally trained
We invest in ongoing training and modern security technology to maintain consistent service standards.
Local Expertise. Long-Term Commitment.
Security requires experience, attention to detail, and reliable service. Our team helps customers evaluate system options and select solutions that fit their property, risk level, and compliance requirements.
American Alarm has delivered trusted security system installation and alarm monitoring across New England for more than five decades.
Coordonnées de contact
1239 Washington St, 02189, Weymouth, MA, Etats-Unis
- 781-337-8866
4,6
Excellent
41 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
American Alarm was there for me when I…
American Alarm was there for me when I needed them with fast and helpful service and installation. My house was ready to close and my town would not approve the Simplisafe smoke and CO2 detectors that were currently installed and monitored so American Alarm literally came 'to the rescue'! I will be eternally grateful! They were amazing in every way ... would highly recommend!!!
27 novembre 2023
Réponse de American Alarm and Communications, Inc. - Weymouth
We are happy we could help! Thank you for taking the time to share your experience with us.
Sincerely - The American Alarm Team
Prompt Call
26 octobre 2023
Réponse de American Alarm and Communications, Inc. - Weymouth
We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
-The American Alarm Team
Another Job Well done
You were on time. Techs were friendly + professional.
We have never had an issue with you all these years.
8 septembre 2023
Réponse de American Alarm and Communications, Inc. - Weymouth
We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.
-The American Alarm Team
Ultra-fast responses from service crew
Ultra-fast responses from service crew. Very competent personnel on all levels.
2 août 2023
Réponse de American Alarm and Communications, Inc. - Weymouth
Thank you so much for this great review! We appreciate you letting up know we are doing a good job and serving our customers well.
-The American Alarm Team
Great and fast service as always
Great and fast service as always. I know we are safe and good hands with American!
14 juillet 2023
Réponse de American Alarm and Communications, Inc. - Weymouth
Dear Mike & Jen, it is because of customers like you that we continue to improve as a business! Please come see us again soon.
-The American Alarm Team
Réponse de American Alarm and Communications, Inc. - Weymouth
We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!
-The American Alarm Team
Confusion with day and time of…
Confusion with day and time of appointment making it very inconvenient for us
23 juin 2023
Réponse de American Alarm and Communications, Inc. - Weymouth
Thank you for your feedback. We apologize for the inconvenience and appreciate the opportunity to correct this in the future. If there is anything else we can do please let us know.
Sincerely - The American Alarm Team
American Alarm has been our service…
American Alarm has been our service provider for many years. They know us and our building, and they work cooperatively with other services such as elevator maintenance and inspections. Staff are friendly, knowledgeable, and easy to work with.
26 avril 2023
Réponse de American Alarm and Communications, Inc. - Weymouth
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
-The American Alarm Team
Réponse de American Alarm and Communications, Inc. - Weymouth
We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.
-The American Alarm Team
Réponse de American Alarm and Communications, Inc. - Weymouth
We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
-The American Alarm Team
I never was able to get the simplest of…
I never was able to get the simplest of questions answered by the Cape Cod staff. I also had to wait a full week for them to make one simple adjustment to my estimate, which STILL did not answer a basic question, despite my talking to Carl. So I called Alarm New England and with one 45 minute call, I scheduled my service AND decided to engage with them on a 3 year monitoring contract. Could have been your business, but it is not owing to the poor quality of service.
23 décembre 2022
Réponse de American Alarm and Communications, Inc. - Weymouth
Thank you for taking the time to voice your concerns. We apologize for any miscommunication that occurred. You had been working with a company that we recently acquired. They felt they had explained to you the issues with your system, that was installed and previously monitored by another company, as well as what they were able to do to fix the issues per code. We understand and respect your decision to go with another provider. If there is ever anything we can do to help in the future please let us know.
Sincerely - The American Alarm Team
Clear Explanation
The technician who did the work was polite, pleasant, thoroughly explained the issue, and really helped me out.
5 décembre 2022
Réponse de American Alarm and Communications, Inc. - Weymouth
We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon.
-The American Alarm Team
Richard our alarm consultant was great!
3 novembre 2022
Réponse de American Alarm and Communications, Inc. - Weymouth
Thank you so much for using us as your security provider. Please feel free to contact us again soon!
-The American Alarm Team
Réponse de American Alarm and Communications, Inc. - Weymouth
Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!
-The American Alarm Team
Excellent service replacing old system.
Technician replacing old with new system was very good. New system works well.
26 août 2022
Réponse de American Alarm and Communications, Inc. - Weymouth
Dear Phillip & Norma, thank you so much for using us for your security provider. Please feel free to contact us again soon!
We have been customers of American…
We have been customers of American Alarm for more than 20 years. We recently updated our system. They did a great job installing the new system and connecting our cell phones to it. It is a big improvement over the old system. Thank you for a job well-done!
20 août 2022
Réponse de American Alarm and Communications, Inc. - Weymouth
Dear Margaret, Wow! Thank you so much for the feedback! We appreciate your business, and your loyalty to American Alarm for over 20 years. We are so glad you have been happy with your services!
Réponse de American Alarm and Communications, Inc. - Weymouth
We appreciate your business and value your feedback. If there is anything else we can do for you, please feel free to reach out and let us know!
We were required by our new home…
We were required by our new home insurance provider to have central fire monitoring in addition to our central monitoring for burglary. When we called American Alarm they put us on their rush list in order to meet our timelines. They came, made the required upgrades and we made our date as required. We couldn’t be more pleased. A great company to work with.
27 juin 2022
Réponse de American Alarm and Communications, Inc. - Weymouth
Thank you so much for your review! I am so glad to hear that you enjoyed your experience with American Alarm. We take pride in our customer service, if there’s anything else we can do, please let us know.
American Alarm upgrade installation
Folks, The installation and upgrade went well from my point of view, user/customer. The tech was on time, went about his task and was done in a half hour. My only comment is in regards to the box in the cellar which the tech left locked. If I have to change the battery in the box, I would not want to have to have a tech from American Alarm come out to do a task I can do. Maurice Murphy
12 avril 2022
Réponse de American Alarm and Communications, Inc. - Weymouth
Maurice, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
I have been a customer with American…
I have been a customer with American Alarm for many years and their service, communications, and attention to the monitoring of my home is excellent. Their response to any concerns I have had with my alarm system service calls has always been resolved in a very timely manner within a day or many times the same day! I would highly recommend them to anyone. K.C.
3 mars 2022
Réponse de American Alarm and Communications, Inc. - Weymouth
Thank you so much for your kind words! Our goal is to do everything we can to take care of our customers and when you are happy it makes us happy. Please let us know if there is anything else we can do.
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