American Candy Stores - UK International Stores Avis 

419
TrustScore 1.5 sur 5

1,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Very poor, they basically take your money and don’t send out the goods! Reported them to Action Fraud, Suffolk Police, Facebook, The Shop App and every other place that these charlatans advertise o... Voir plus

Noté 1 sur 5 étoiles

Placed an order in Sept on 48hr delivery, chased multiple times since with automated reply only saying 'please be patient', which feels dismissive and rude given it was meant to be delivered in 2 day... Voir plus

Noté 1 sur 5 étoiles

UPDATED: Received a full refund when I raised a dispute with my bank and trading standards are taking my case forward. Would give 0 stars if I could! Like everyone else, I made an order with them t... Voir plus

Noté 1 sur 5 étoiles

Still haven’t received my orders first one was ordered on Sunday 24th August. Have emailed multiple times with no answer. Tried telephone number on website but phone number no longer exists. I have 3... Voir plus

À propos de l'entreprise

  1. Magasin de bonbons
  2. Confiserie

Écrit par l'entreprise

Welcome to American Candy Stores, one of the largest online retailers of American sweets, drinks, chocolates, sodas and groceries. All our stock is held in UK and we ship across UK. Receive your order within 1-2 working days.


Coordonnées de contact

1,3

Mauvais

TrustScore 1.5 sur 5

419 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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1,3

Tous les avis

(419)

148 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I never recieved my £74 ORDER 5 WEEKS I…

I never recieved my £74 ORDER 5 WEEKS I WAITED luckily I went through clearpay and went through a dispute and won got my refund back! Lack of communication same email when tried to contact company was the same automated email! I was livid how this company has the nerve to scam so many people and get away with it is beyond me!

1 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam!!

Scam!!! Never received. No refund. Generic email response “we dispatched in bulk please be patient” TWICE. It’s been nearly a month!! Reported them and going through bank.

9 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Absolute scam waiting a month for my…

Absolute scam waiting a month for my order all emails are responded with automatic email response, cannot get a reply at all, please do not order from this criminal company, they should be prosecuted for theft

30 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

⚠️ Do not trust this company

⚠️ Do not trust this company. They constantly send discount emails, but once you place an order, you never receive it. I waited three weeks and contacted them — their only response was that it was “shipped in a big batch,” but they refused to provide tracking details and then stopped replying altogether. This feels like a scam. Save your money and avoid purchasing from them.

20 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Beware American Candy Stores SCAM

Beware! Do not order from this company they are scammers! I wouldn't even give them 1 star and I wish I had read the reviews on here before placing an order. Ordered goods on 13th September, paid for Royal Mail 48 Tracked delivery, have never received goods. Automated (generic) reply to emails, no phones answered. I can't believe their website is still live and they are allowed to get away with this!! Have reported to my bank. AVOID AT ALL COSTS

13 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

fraudulent

very similar to most of the reviews here, order was weeks ago, no tracking, unable to call as their number isn't real, bo response to webforms, emails or messenger requests, i am now dealing with my bank.

6 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I wouldn’t even give this company 1…

I wouldn’t even give this company 1 star, it is a total scam and I am wondering how they are even getting away with stealing peoples money for so long. I placed an order on 13th Sept and have still not received it. I have emailed them and got no reply and the contact no listed on their website tells you that you have dialled an incorrect number. I wish I had read the reviews before ordering because I have been well and truly conned. I am now trying to get my money back through PayPal.

29 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Steal your money

Ordered on the 29th of August & still haven’t had my order & get no response on emails, disgusting to take your money & not send it out. Will be reporting to trading standards.

29 août 2025
Avis spontané
Noté 1 sur 5 étoiles

The company is a scam

The company is a scam, they take the money and never send the order. Do not order with this firm, I’ve referred to mt bank and also trading standards.

5 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid this company placed an order…

Avoid this company placed an order on27th august and paid for 24hr express delivery, still waiting on order. I have emailed them several times to no avail,I have asked for a refund as they have taken my money but no goods have been received,again no response.

27 août 2025
Avis spontané
Noté 1 sur 5 étoiles

ABSOLUTE SCAM DO NOT BUY.

ABSOLUTE SCAM DO NOT BUY.
i’ve ordered a monster drink from their website and after 2 weeks nothing came. i’ve tried to contact them via email and facebook but no response. i’m not filing a refund with my bank and hopefully i get my money back.

21 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam

Scam. Failed to ship the order and then refusing to process a refund. Referring the matter to the Ombudsman.

19 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Absolutely disgraceful

This company is a disgrace ive spent a small fortune here and received no products i tried phoning the number on there site and it doesnt exist at all ,do not buy from here there liars and cheats

19 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Scam company

Ordered and paid for my products and received an automated email. Waited 7 days and emailed and haven't received a reply. Tried phoning today and number has been disconnected. Now attempting to get my money back with the bank

11 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Fraud

Fraud, scam do not buy they do not ship then don’t respond to your emails. AVOID AVOID AVOID!!!!!!

27 août 2025
Noté 1 sur 5 étoiles

I have had to contact by bank for help…

I have had to contact by bank for help with this awful company. I received an email advertising their sale so placed an order. A week passed without hearing anything so emailed them asking what was going on. Their reply was to be patient as they are busy. Fast forward another week and a half... I am still without an order, they are ignoring my emails for a refund and now I have had to contact my bank to get my money back. AWFUL COMPANY. DO NOT ORDER.

28 août 2025
Avis spontané

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