American Cruise Lines Avis 

10 848
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The entire crew was efficient, kind and no matter the request or question, their answer was always, “Yes, of course.” We most appreciated the 1/2 portion option while dining. The housekeeping staff... Voir plus

Noté 5 sur 5 étoiles

Great staff, wonderful food, amazing historians and entertainment. The talks given by Richard Rubin were very educational! We learned so much. We enjoyed his great evenings at the piano as well. Al... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All of the staff were friendly, accessible and fun to be around. The Captain made decisions which made us feel safe. The food was fabulous and our cabin was spacious with plenty of storage space. A... Voir plus

Noté 5 sur 5 étoiles

Fantastic accommodations on the ship and delicious meals. Also a friendly staff who was always there to assist with a smile. The passengers made a very congenial traveling group. Excursions offered... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de navire de croisière

À propos de American Cruise Lines

Écrit par l'entreprise

American Cruise Lines
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About Us

Cruise Close To Home® with American Cruise Lines, the leader in U.S. river and small ship cruising and the largest domestic cruise line in the country. The company offers the nation’s newest fleet of 25+ riverboats and small cruise ships, each accommodating just 90 to 180 guests.

All ships are built in the U.S.A., and all itineraries are fully domestic. American is the only cruise line in the world with a fleet of 100% U.S.-flagged small ships and riverboats. Sailing year-round, the company’s ships visit only U.S. ports of call while cruising the country’s great rivers, lakes, and coastal waterways. American offers 50+ itineraries that range from 7 to 55 days in length across 40 states.

Choose from cruises that explore the Mississippi River, Columbia & Snake Rivers, Alaska, Puget Sound, the Great Lakes, New England, the Chesapeake Bay, and the Southeast U.S. Whether cruising the historic Mississippi River, visiting the charming towns of New England, or exploring the scenic Pacific Northwest, every itinerary showcases the stories, traditions, and character that make America’s waterways unique.

The company has 50+ years of experience exclusively cruising the U.S.A. and specializes in personalized service and well-curated, destination-focused cruises. Year after year, American continues to be the most awarded U.S. cruise line, winning accolades from Cruise Critic, Travel + Leisure, Condé Nast Traveler, USA Today, U.S. News & World Report, Forbes, TIME Magazine, Southern Living, and many other travel industry publications.

Guests enjoy a premium cruise experience with spacious accommodations, many featuring private balconies, as well as regionally inspired cuisine, complimentary beverages, engaging onboard enrichment and entertainment, Starlink Wi-Fi, and included shore excursions. Carefully curated excursions bring each destination to life through authentic local experiences and meaningful connections with the communities visited. American is passionately committed to delivering the finest cruise experience for every guest.

American Cruise Lines


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Écrit par l'entreprise


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

11 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(10 848)

2 747 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fabulous cruise

I really enjoyed the cruise. The staff were wonderful , personable helpful. I loved the educational lectures about Lewis and Clark. The food was healthy and delicious. The idea of a regular or half portion was great. Excursions were well worth the time and enjoyable .

28 septembre 2026
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Réponse de American Cruise Lines

Thank you for your kind words. We’re so glad you enjoyed your experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

We loved everything!

We loved everything!! Please acknowledge James our waiter in the dining room, Ben on the back porch, Hannah our excursion director, and Andres our cruise director!! Impeccable job!!!!!!🤗🤗🤗

27 septembre 2026
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Réponse de American Cruise Lines

Thank you for your kind words. We’re so glad you enjoyed your experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

This was our first cruise and we loved…

This was our first cruise and we loved it. The room was very nice and the staff was amazing.

28 septembre 2026
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Réponse de American Cruise Lines

Thank you for your kind words. We’re so glad you enjoyed your experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

First class from start to finish!

Wow! Absolutely best cruise I have ever been on. From start to finish, everything was first class. The food, staff's can-do attitude, excursions all excellent. The ship is such a fun place all by itself. Rolling down the mighty Mississippi in a modern paddle wheeler was an extraordinary trip; never to be forgotten.

28 septembre 2026
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Réponse de American Cruise Lines

Thank you for your kind words. We’re so glad you enjoyed your experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

Very good food and service

Very good food and service. Excellent speaker who did everything from history to art.

5 octobre 2026
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Réponse de American Cruise Lines

Thank you for your kind words. We’re so glad you enjoyed your experience with us. We hope to welcome you aboard again soon!

Noté 4 sur 5 étoiles

Weather was the problem

Weather was the problem. But the officers worked hard to keep us occupied. I’m glad we were docked at Bangor. Excursions were possible.

5 octobre 2026
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Réponse de American Cruise Lines

Thank you for sharing your feedback. We’re glad our team worked hard to make the most of the circumstances and appreciate you taking the time to share your experience. We hope to welcome you aboard again in the future.

Noté 5 sur 5 étoiles

Attentive and accommodating service on…

Attentive and accommodating service on a "hotel" afloat on the river. Food was delicious and plentiful. Excursions were varied and enjoyable.

27 septembre 2026
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Réponse de American Cruise Lines

Thank you for your kind words. We’re so glad you enjoyed your experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

The combination of the river cruise…

The combination of the river cruise followed by ground visits to 3 iconic national parks. If we do a similar format in the future, we would probably prefer doing the ground portion first followed by the cruise piece. It’s so restful and relaxing on the ship and the ground itinerary is, of necessity, more challenging.

26 septembre 2026
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Réponse de American Cruise Lines

Thank you for your kind words. We’re so glad you enjoyed your experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

Our cruise on Harmony on Snake/Columbia…

Our cruise on Harmony on Snake/Columbia River was amazing. The scenery was beautiful, excursions informational and educational, staff friendly and helpful, ship clean and well appointd. Good food and beverages.

27 septembre 2026
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Réponse de American Cruise Lines

Thank you for your kind words. We’re so glad you enjoyed your experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

My first American Cruise Line

This was my first American cruise line excursion.… But it won’t be my last! The ship was immaculately clean and staff was always about the ship cleaning up and making sure that the ship stayed immaculate. The American staff was extremely friendly and helpful. It was great to be on a cruise line where the staff spoke English! The cabins are large and well appointed. Having a balcony added to the joy of the experience! Bravo on the job well done!

4 octobre 2026
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Réponse de American Cruise Lines

Thank you for your kind words. We’re so glad you enjoyed your experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

Over all our experience with ACL has…

Over all our experience with ACL has been very good.
This last trip was nice in all respects. Always enjoy meeting new friends and seeing the kids (crew). Also the staff always goes out of their way to make your experience memorable.

3 octobre 2026
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Réponse de American Cruise Lines

Thank you for your kind words. We’re so glad you enjoyed your experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

The crew is sooo helpful

The crew is sooo helpful, making sure we didn’t fall off the gangway, etc. Food was good. And we enjoyed our fellow passengers. Now if you can just find the necklace I left onboard, I’ll be happy!! Joan Allan. Rm 219

4 octobre 2026
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Réponse de American Cruise Lines

Thank you for your kind words. We’re so glad you enjoyed your experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

small ship comfortable

The ship was small ship comfortable , clean, & cabins roomy. Crew members outstanding with efficient, effective and friendly service, and great communication. Many different options for tours.

4 octobre 2026
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Réponse de American Cruise Lines

Thank you for your kind words. We’re so glad you enjoyed your experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

Everything was great

Everything was great. Already submitted my survey(+++++). One suggestion at airport - have others to help bus driver to unload bags off bus. Thanks

4 octobre 2026
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Réponse de American Cruise Lines

Thank you for sharing your feedback. We’re so glad to hear you enjoyed your time aboard and appreciate you sharing your suggestions as well. We hope to welcome you aboard for your next cruise!

Noté 5 sur 5 étoiles

The crew was exceptional and especially…

The crew was exceptional and especially our dining room server, Logan. We were 3 couples and wanted the same table every day as we loved our interaction with Logan. Our fellow travelers also made for a wonderful cruise. The entertainment was excellent enhanced by our cruise director Scotty. This was our third cruise and are already planning for our next one.

27 septembre 2026
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Réponse de American Cruise Lines

Thank you for sharing your thoughtful feedback. We’re so glad to hear you had such a wonderful experience with our crew and enjoyed your time aboard. We look forward to welcoming you aboard for your next cruise.

Noté 5 sur 5 étoiles

The continued excellent service and joy…

The continued excellent service and joy exhibited by the crew make for a memorable experience.

4 octobre 2026
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Réponse de American Cruise Lines

Thank you for your kind words. We’re so glad you enjoyed your experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

Excellent Cruise …

Staff went out of their way to make cruise enjoyable. Historian was excellent

25 septembre 2026
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Réponse de American Cruise Lines

Thank you for your kind words. We’re so glad you enjoyed your experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

A fantastic trip

A fantastic trip! ACL went above and beyond to make the journey memorable. Thank you.

3 octobre 2026
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Réponse de American Cruise Lines

Thank you for your kind words. We’re so glad you enjoyed your experience with us. We hope to welcome you aboard again soon!

Noté 5 sur 5 étoiles

Loved the smaller ship

Loved the smaller ship. Service was excellent as was the food. Entertainment was good and the drinks flowed. We signed up for a second cruise because we enjoyed this so much.

Only complaints I have are longer meal times and having pizza and soup available for lunch.

3 octobre 2026
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Réponse de American Cruise Lines

Thank you for sharing your feedback. We’re so glad to hear you enjoyed your time aboard and appreciate you sharing your suggestions as well. We look forward to welcoming you aboard for your next cruise!

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