American Cruise Lines Avis 

10 841
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The entire crew was efficient, kind and no matter the request or question, their answer was always, “Yes, of course.” We most appreciated the 1/2 portion option while dining. The housekeeping staff... Voir plus

Noté 5 sur 5 étoiles

Great staff, wonderful food, amazing historians and entertainment. The talks given by Richard Rubin were very educational! We learned so much. We enjoyed his great evenings at the piano as well. Al... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All of the staff were friendly, accessible and fun to be around. The Captain made decisions which made us feel safe. The food was fabulous and our cabin was spacious with plenty of storage space. A... Voir plus

Noté 5 sur 5 étoiles

The people who do the enrichment lectures are so good! They’re so knowledgeable. The entertainment is great also. Very talented and professional. And can’t say enough about the staff, especially t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de navire de croisière

À propos de American Cruise Lines

Écrit par l'entreprise

American Cruise Lines
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About Us

Cruise Close To Home® with American Cruise Lines, the leader in U.S. river and small ship cruising and the largest domestic cruise line in the country. The company offers the nation’s newest fleet of 25+ riverboats and small cruise ships, each accommodating just 90 to 180 guests.

All ships are built in the U.S.A., and all itineraries are fully domestic. American is the only cruise line in the world with a fleet of 100% U.S.-flagged small ships and riverboats. Sailing year-round, the company’s ships visit only U.S. ports of call while cruising the country’s great rivers, lakes, and coastal waterways. American offers 50+ itineraries that range from 7 to 55 days in length across 40 states.

Choose from cruises that explore the Mississippi River, Columbia & Snake Rivers, Alaska, Puget Sound, the Great Lakes, New England, the Chesapeake Bay, and the Southeast U.S. Whether cruising the historic Mississippi River, visiting the charming towns of New England, or exploring the scenic Pacific Northwest, every itinerary showcases the stories, traditions, and character that make America’s waterways unique.

The company has 50+ years of experience exclusively cruising the U.S.A. and specializes in personalized service and well-curated, destination-focused cruises. Year after year, American continues to be the most awarded U.S. cruise line, winning accolades from Cruise Critic, Travel + Leisure, Condé Nast Traveler, USA Today, U.S. News & World Report, Forbes, TIME Magazine, Southern Living, and many other travel industry publications.

Guests enjoy a premium cruise experience with spacious accommodations, many featuring private balconies, as well as regionally inspired cuisine, complimentary beverages, engaging onboard enrichment and entertainment, Starlink Wi-Fi, and included shore excursions. Carefully curated excursions bring each destination to life through authentic local experiences and meaningful connections with the communities visited. American is passionately committed to delivering the finest cruise experience for every guest.

American Cruise Lines


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Écrit par l'entreprise


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

11 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(10 841)

2 739 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The entire crew was efficient

The entire crew was efficient, kind and no matter the request or question, their answer was always, “Yes, of course.” We most appreciated the 1/2 portion option while dining. The housekeeping staff seems to work non-stop as we observed them cleaning and buffing and polishing brass and glass. The ship was in fact spotless.

22 octobre 2026
Noté 5 sur 5 étoiles

Caleb Holbrook(?) cruise director…

Caleb Holbrook(?) cruise director absolutely amazing. I became ill during my cruise and could not continue. He arranged to reschedule my flight from JFK along with an Uber to the airport. I would not have been able to do that by myself.
I had oral surgery the next day for an abscess. I would have been ugly if he had not made my trip home happen. I am ever so grateful.
Betsy Lehman

13 octobre 2026
Noté 5 sur 5 étoiles

The staff was great and personal and…

The staff was great and personal and the food was off the chart! While we were on board. We booked a trip for the lower Mississippi in 2028. Chelsea and Kayla were great, Linda our server was great and a lot of fun to be around !

22 octobre 2026
Noté 5 sur 5 étoiles

The crew

The crew! You hire a train wonderful people! They are always the best part of the experience.

22 octobre 2026
Noté 5 sur 5 étoiles

Knowledgeable guides

Knowledgeable guides, helpful, cheerful staff, beauty of the boat, not to mention the scenery along the way. The service honoring the Veterans was especially poignant, the historian, Hank, was exceptional. And the perfect weather was an asset. Christian runs a very good ship from Captain Andrea to the wait (Emma) and housekeeping staff (Melissa) and entertainment! We enjoyed the trip immensely!

22 octobre 2026
Noté 5 sur 5 étoiles

The crew in every nook and cranny was…

The crew in every nook and cranny was excellent and friendly and kind. We would have liked to tip all the food servers who served us because they were excellent but we didn't anticipate that. We didn't bring enough cash. We had a wonderful trip. We can't think of one thing that was worth mentioning that was not great. Thank you for a fun time!! We hope you pay ALL the employees well because they deserve it....clear down to the poor guys who have to stand out in the weather for hours to scan the embarking and disembarking people. I hadn't seen a survey for the two weeks we were back so I asked for one....then received this one. So I've already filled out your survey at an earlier time. Linda Taylor

7 octobre 2026
Noté 4 sur 5 étoiles

Great service people at all places!

Great service people at all places!
Extremely disappointed of not having the Anacortez stop include when originally was.. I hope you get this settled! Likley won't go on this cruise again if not.

20 octobre 2026
Noté 5 sur 5 étoiles

Great Staff.

Great Staff.
Everyone as very pleasant and seemed to enjoy working on the ship.

25 septembre 2026
Noté 5 sur 5 étoiles

All of the staff were friendly

All of the staff were friendly, accessible and fun to be around. The Captain made decisions which made us feel safe. The food was fabulous and our cabin was spacious with plenty of storage space. Although the bed was comfortable, it may be time to consider retiring the mattress in our cabin. The included land excursions were great and the Naturalist was very imformative.

14 octobre 2026
Noté 5 sur 5 étoiles

Highlights of the Mississippi

Very nice stateroom and private balcony. The staff was outstanding!! I had my choice of many interesting excursions. There was a historian giving us a talk about each port and nightly entertainment. This was my first cruise and I loved it!

19 octobre 2026
Noté 5 sur 5 étoiles

I loved the small ship experience

I loved the small ship experience. Staff hospitality and service was excellent. Ship was clean and well laid out. I'll will definitely cruise with ACL again.

20 octobre 2026
Noté 5 sur 5 étoiles

Every one of the staff seem to love their jobs.

Every one of the staff from the deck hands, servers, cruise directors entertainers, hotel manager, captain, were all so extremely friendly and everyone seemed like they love their jobs. Astoria is so beautiful several of us were wishing we could have stayed a couple of days in that port, but I wouldn’t have wanted to give up anything else we saw. Thank you for providing us such a pleasant experience.

19 octobre 2026

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