ANNA Money Avis 

5 889
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have found ANNA Money to be something of a revelation. An AI driven business administration app, backed up by a prompt, helpful and friendly team when needed arises. The system is intuitive to use... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Scam company. Apparently without permission find your address on companies house then send a marketing letter. Whilst not illegal is poor practice that should not be allowed.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Best app for handling business, being able to ask important questions regarding your business and getting an immediate response is vital. Amazing insights on how your business is running is wort... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

TheAnna app and customer service is tip notch. The app is incredibly easy and does everything I need it to do, and the customer service are quick, efficient and friendly. I had a quick online chat wit... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Banque
  2. aussi dans
  3. Entreprise de logiciels de comptabilité

À propos de ANNA Money

Écrit par l'entreprise

ANNA is the business account that does your taxes and payroll.
It’s the easiest and most affordable way to automate your Self Assessment, VAT returns, and Corporation Tax calculations and filing.

With real-time tax estimates, you always know what’s coming. ANNA automatically creates smart money pots so you can save ahead of time, making tax season smooth and stress-free.

ANNA is MTD ready and HMRC compliant.
Looking to register a company? ANNA can help you with that too! Same day company registration with everything you need from day one.

The ANNA company registration

Écrit par l'entreprise

The same-day company registration
Ready to take your business to the next level? ANNA’s company formation service makes it quick and easy to register your UK limited company. Keep your personal address private with a virtual office, and enjoy full secretarial support, including same-day mail scanning and forwarding. We’ll also take care of your company filings and ongoing updates, so you can focus on growing your business.

ANNA +Taxes

Taxes? Sorted.

ANNA +Taxes
Click to sign up
ANNA +Taxes brings automated accounting and tax management straight into your business. Stay on top of your taxes, remove the stress, and never miss a deadline again. Even better, ANNA's Self Assessment and VAT services are fully MTD-compliant.
  • Automated VAT return calculations and direct HMRC filing.
  • Handles Corporation Tax, Self Assessment, and payroll administration.
  • Our new MTD Self Assessment service is simple, easy - and free.
  • Smart tax pots and reminders help you save ahead of deadlines, so there are no nasty surprises.
  • Stay safe with digital record-keeping with secure cloud storage.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,5

Tous les avis

(5 889)

1 439 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Changing my business to a ltd company…

Changing my business to a ltd company after being a sole trader for 20 years is so daunting, having someone to answer my questions at any time, is really reassuring, especially when you feel stupid for asking something so basic or maybe obvious, it really is a huge relief when my head is spinning from all of hmrc's jargon.

19 octobre 2026
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Réponse de ANNA Money

Hi Rhys 👋🏼

Thank you so much for sharing us with lovely feedback us! ❤️

We completely understand how overwhelming a big change like this can feel, especially after 20 years of running your business as a sole trader! Please never feel silly or embarrassed about asking questions — there’s no such thing as a silly question, and we’re always happy to help, no matter how big or small! 🫶

We’re so glad we can give you that extra peace of mind and help make the whole process feel a little less daunting. You’re never alone on this journey, and we’re always here whenever you need us! we're here 24/7 💖

Best wishes, Sheen - Customer Experience Specialist 🌷

Noté 5 sur 5 étoiles

ANNA is a trustworthy business account.

ANNA is a business account that has never failed me in my entire dealings with them. There are honest and reliable. There are trustworthy and I can recommend them to anyone.

19 octobre 2026
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Réponse de ANNA Money

Hi Amina 👋🏼

Thank you so much for your lovely words and for trusting ANNA! 🥰

Your support and confidence in us mean more than words can express. We’re truly grateful to have you as part of the ANNA family! 🫶

We’ll always do our very best to provide you with honest, reliable, and trustworthy service every step of the way. Thank you for believing in us and recommending us to others. Your kindness and loyalty mean the world to us! 💕

If you ever need help with anything, we're here for you 24/7 🙌

Best wishes, Sheen - Customer Experience Specialist 🌷

Noté 5 sur 5 étoiles

And it’s a very good account—worth…

And it’s a very good account—worth having for managing your business.

19 octobre 2026
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Réponse de ANNA Money

Hi Murilo 👋

Thanks so much for your lovely review 💛

We're so happy to hear that you're enjoying your ANNA account and finding it useful for managing your business 🚀 We’re always here to make running your business that little bit easier, so it’s great to know we’re hitting the mark 🙌

Wishing you and your business all the very best 🎉

Best wishes, Robin - Customer Experience Specialist

Noté 5 sur 5 étoiles

Very effective

18 octobre 2026
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Réponse de ANNA Money

Hi Zahara 👋

Thanks for taking the time to leave us a review 😊 We’re really glad to hear you’re finding ANNA effective and that it’s working well for you 🙏

We appreciate your support and are happy to be part of your business journey 💛

Best wishes, Annie – Customer Experience Specialist

Noté 5 sur 5 étoiles

You are professional!

You are professional!

18 octobre 2026
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Réponse de ANNA Money

Hi Alhafiz 👋

Thank you so much for the lovely review 💛

We’re really pleased to hear this 🙏

It’s always great to know our professional approach is working well for you 🙌

Thanks again for taking the time to share your experience! 🎉

Best wishes, Justine – Customer Experience Specialist 💫

Noté 1 sur 5 étoiles

Anna account IS NOT free

Everything when you are opening the account is zero fee. You sign for it and after be reassured thats is free unless you do transactions, and nothing ever shows about charges, in a month time you WILL get charged £27.48 and THEN you can change to actual free account but the £27.48 us not way to avoid it.
Be aware

17 octobre 2026
Avis spontané
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Réponse de ANNA Money

Hi Hugo

We’re sorry to hear that you feel our pricing wasn’t clear when opening your account

To clarify, we’ve never advertised our services as entirely free, and we never would. Our plans and applicable fees are outlined on our website, which you can find here: https://anna.money/pricing/

We appreciate that understanding the costs associated with your account is important, and we encourage all customers to review the pricing information when choosing a plan

We wish you the best with your future endeavours

Best wishes, Annie – Customer Experience Specialist

Noté 5 sur 5 étoiles

Great user friendly business app

Great user friendly business app , saves me loads in accountancy fees

17 octobre 2026
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Réponse de ANNA Money

Hi David 👋

Thanks so much for your lovely feedback 🙏 We’re really pleased to hear you’re finding the ANNA app user-friendly and that it’s helping you save on accountancy fees 💰

Giving business owners useful tools to manage their finances more easily is what we’re all about, so it’s great to know ANNA is making a real difference for you 💪 Thanks for taking the time to share your experience 💛

Best wishes, Annie – Customer Experience Specialist

Noté 5 sur 5 étoiles

Good

Yes it's easy ok

17 octobre 2026
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Réponse de ANNA Money

Hi Katy 👋

Thanks for sharing your feedback 😊 We’re glad to hear you found the process easy and straightforward 🤩

Getting a new business set up should feel as simple as possible, so it’s lovely to know you had a good experience with us 🙏 Wishing you all the best with your new venture 🚀

Best wishes, Annie – Customer Experience Specialist

Noté 5 sur 5 étoiles

Been using ANNA Money for almost a year…

Been using ANNA Money for almost a year now and never had a single issue, my business runs around £25k a month through the account and everything has been smooth and reliable, customer service is available 24/7 and always friendly and helpful, the app is really easy to use and managing my business finances has been stress free, honestly couldn’t be happier and would definitely recommend ANNA to anyone running a business

16 octobre 2026
Avis spontané
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Réponse de ANNA Money

Hi Iovan 👋

Thank you so much for your lovely review, and for being with ANNA for nearly a year now 😊

We’re really pleased to hear you’ve had such a positive experience with our business banking 🙏

It’s wonderful to know you’re enjoying the overall experience and the support from our team 🫶

We really appreciate your continued support and thank you for the recommendation 🎉

Best wishes, Justine – Customer Experience Specialist 💫

Noté 5 sur 5 étoiles

Excellent account planning on using the…

Excellent account planning on using the services more

16 octobre 2026
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Réponse de ANNA Money

Hi there 👋

Thank you so much for your kind words! 🎉

Our team are always on hand to help you with anything regarding your business needs or planning 💼

We look forward to supporting you and your business 💛

Best wishes, Justine - Customer Experience Specialist 💫

Noté 5 sur 5 étoiles

An excellent banking app- very…

An excellent banking app- very intuitive and have never had an issue. I also bank with HSBC, Barclays, Revolut, Zempler and Amex and this is by far the best and easiest to use. Highly recommended for the small business owner

16 octobre 2026
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Réponse de ANNA Money

Hi Scott 👋

Thank you so much for taking the time to leave us a review 🎉

It's great to hear you are finding ANNA the best for your business, this means the world to us 🤩

If you ever need us, we’re always here 24/7 📲

Best wishes, Justine- Customer Experience Specialist 💫

Noté 4 sur 5 étoiles
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Réponse de ANNA Money

Hi Marie 👋

We're so happy you are having such a good experience with ANNA 😊

It's wonderful to know that you find our services very good and easy to use 🎉

Thank you so much for taking the time to share your review ⭐️

We're in the app ready to help 24/7 📲

Best wishes, Justine - Customer Experience Specialist 💫

Noté 1 sur 5 étoiles

Absolutely dreadful company

Absolutely dreadful company.

Having assured me in writing that transfers from my other Ltd company would not attract fees, they then charged me several thousand pounds in fees.

Having promised a certain level of interest on my savings, they then reduced it to nothing.

And when I took these things up with them they closed my account.

I have never had such a poor experience with any company ever. Please choose any other bank!

23 juin 2026
Avis spontané
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Réponse de ANNA Money

Hi there

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how frustrating this situation can be

Providing reliable and transparent support is extremely important to us, and we’re sorry that this hasn’t been reflected in your experience so far

From time to time, we need to carry out additional checks to keep accounts secure and to meet financial regulations. We understand these checks can feel slow or unclear, but they’re never intended to cause unnecessary disruption and we always aim to resolve them as quickly as possible

We will reach out and try and help with some of the issue raised

Best wishes Angela- Customer Experience Specialist ⭐

Noté 5 sur 5 étoiles

I have great experience dealing with my…

I have great experience dealing with my transaction. Simple and easy to follow and fairly quick process

15 octobre 2026
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Réponse de ANNA Money

Hi May 👋🏼

Yay! 🥳 We’re so happy to hear your experience was smooth, simple, and hassle-free! Making transactions easy and straightforward is exactly what we love to do.

Thank you for sharing your experience and for choosing Anna Money! Here’s to many more stress-free banking moments together! ✨💸 If you ever need any help, please know that our team is available 24/7

Best wishes, Sheen - Customer Experience Specialist 🌷

Noté 5 sur 5 étoiles

Stress Free business Banki ng

I have been using Anna .Money for the last 4 years in 2 months time. All I have experience is High efficiency, highly secure banking,best communication/customer services and user friendly online service.

15 octobre 2026
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Réponse de ANNA Money

Hi Anna👋🏼

Wow, what a lovely review! 🥰

Thank you so much for being part of the ANNA Money family for almost four years! It makes us so happy to hear that you’ve enjoyed a stress-free banking experience with us. ✨

Your kind words about our team, security, and online services truly mean the world to us! Here’s to many more years of making business banking easy, smooth, and stress-free! 🚀

If you ever needed a hand, please let us know, we're here 24/7

Best wishes, Sheen - Customer Experience Specialist 🌷

Noté 1 sur 5 étoiles

Just a few days after opening my ANNA…

Just a few days after opening my ANNA Money account, they suspended it without any warning or notification and froze around £300 of my money. It’s been over a week since I contacted them by email, and I still haven’t received a response.

If they didn’t want me as a customer, they should have rejected my application from the beginning instead of accepting my money and then locking me out of my account.

It honestly feels like my money is being held hostage. Absolutely terrible customer service and completely unacceptable behaviour.

I strongly advise everyone not to risk their money with ANNA Money. You’re better off using a proper UK bank. I deeply regret trusting this company with my money.

15 octobre 2026
Avis spontané
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Réponse de ANNA Money

Hi Saeid

Thank you for taking the time to share your feedback

We’re very sorry to hear about your experience and understand how frustrating this situation can be

Providing reliable and transparent support is extremely important to us, and we’re sorry that this hasn’t been reflected in your experience so far

From time to time, we need to carry out additional checks to keep accounts secure and to meet financial regulations

We understand these checks can feel slow or unclear, but they’re never intended to cause unnecessary disruption and we always aim to resolve them as quickly as possible

On checking, we've sadly not received any emails regarding this, please contact our support team at support@anna.money so we can review your account in more detail and work towards a resolution for you



Best wishes Angela- Customer Experience Specialist ⭐️

Noté 4 sur 5 étoiles

Good communication

14 octobre 2026
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Réponse de ANNA Money

Hi Michael 👋

Thank you so much for the fantastic review 😊

We’re delighted to hear you think ANNA has good communication skills. We're always available to listen to our customers and help in the best way we can 👌

We really appreciate you taking the time to share your experience and your support 💛

Best wishes, Justine – Customer Experience Specialist 💫

Noté 5 sur 5 étoiles

ANNA has been absolutely amazing for…

ANNA has been absolutely amazing for us. It's chat based system is great and intuitive. They have also helped me out when times got tough. The business is now beginning to thrive and grow and we will stick with ANNA as we do.

14 octobre 2026
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Réponse de ANNA Money

Hi Daniel 👋

Thank you so much for sharing this with us 💛

It means a lot to hear that ANNA has been there for you, especially during the tougher times 💪 We’re really glad you’ve found our chat-based system intuitive and helpful when you’ve needed support 💬

It’s wonderful to hear that your business is now beginning to thrive and grow 🚀 Thank you for choosing to stay with ANNA as you move into this next chapter ✨

We’re wishing you and your business every success for the future 🫶

Best wishes, Annie – Customer Experience Specialist

Noté 5 sur 5 étoiles

Amazing service

Amazing service. Very quick to respond to any issues. Keep up the good work

13 octobre 2026
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Réponse de ANNA Money

Hi Mohammad 👋🏻

Thank you for the lovely review 🤩

It's lovely to hear that you're finding our service amazing, and super speedy as well

If you need anything, please reach out to us in the app or via email, our support team is here 24/7 to help with any queries you may have

Warm Regards - Leslie, Customer Experience Specialist

Noté 5 sur 5 étoiles

Great payment system

13 octobre 2026
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Réponse de ANNA Money

Hi Suleman 👋🏼

Thank you so much for the lovely review! 💙

Your feedback motivates us to keep improving. In ANNA, we're committed to supporting our customers with a reliable and convenient payment system, and improving it even more

If you ever needed a hand with anything, please let us know, we're here 24/7 🙌

Best wishes, Sheen - Customer Experience Specialist 🌷

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