I have found ANNA Money to be something of a revelation. An AI driven business administration app, backed up by a prompt, helpful and friendly team when needed arises. The system is intuitive to use... Voir plus
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Scam company. Apparently without permission find your address on companies house then send a marketing letter. Whilst not illegal is poor practice that should not be allowed.
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Best app for handling business, being able to ask important questions regarding your business and getting an immediate response is vital. Amazing insights on how your business is running is wort... Voir plus
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TheAnna app and customer service is tip notch. The app is incredibly easy and does everything I need it to do, and the customer service are quick, efficient and friendly. I had a quick online chat wit... Voir plus
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À propos de l'entreprise
À propos de ANNA Money
Écrit par l'entreprise
ANNA is the business account that does your taxes and payroll.
It’s the easiest and most affordable way to automate your Self Assessment, VAT returns, and Corporation Tax calculations and filing.
With real-time tax estimates, you always know what’s coming. ANNA automatically creates smart money pots so you can save ahead of time, making tax season smooth and stress-free.
ANNA is MTD ready and HMRC compliant.
Looking to register a company? ANNA can help you with that too! Same day company registration with everything you need from day one.
It’s the easiest and most affordable way to automate your Self Assessment, VAT returns, and Corporation Tax calculations and filing.
With real-time tax estimates, you always know what’s coming. ANNA automatically creates smart money pots so you can save ahead of time, making tax season smooth and stress-free.
ANNA is MTD ready and HMRC compliant.
Looking to register a company? ANNA can help you with that too! Same day company registration with everything you need from day one.
The ANNA company registration
Écrit par l'entreprise
- The same-day company registration
- Ready to take your business to the next level? ANNA’s company formation service makes it quick and easy to register your UK limited company. Keep your personal address private with a virtual office, and enjoy full secretarial support, including same-day mail scanning and forwarding. We’ll also take care of your company filings and ongoing updates, so you can focus on growing your business.
ANNA +Taxes
Taxes? Sorted.
- Automated VAT return calculations and direct HMRC filing.
- Handles Corporation Tax, Self Assessment, and payroll administration.
- Our new MTD Self Assessment service is simple, easy - and free.
- Smart tax pots and reminders help you save ahead of deadlines, so there are no nasty surprises.
- Stay safe with digital record-keeping with secure cloud storage.
Coordonnées de contact
Brunel House, 2 Fitzalan Road, Cardiff, Wales, CF24 0EB, Cardiff, Royaume-Uni
- hello@anna.money
- anna.money
4,5
Excellent
6 k avis
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The best business bank ever
The best business bank ever, I use ANNA MONEY for my self employed business account and had to leave tide and now also use ANNA MONEY for my limited company business account, They are excellent with their services and responses including various assistance
13 octobre 2026
Réponse de ANNA Money
Hi Chika 👋🏻
What a lovely review 🤩
We're so glad to hear that you're finding our services the best that you've ever used, ANNA is with you every step of the way on your business journey and we pride ourselves on making this super smooth and easy to navigate
It's amazing to see that you're finding our services excellent and that our support has been fantastic as well :pray:
Warm Regards - Leslie, Customer Experience Specialist
Fantastic bank and so easy to use and…
Fantastic bank and so easy to use and set up payments. I love Anna
12 octobre 2026
Réponse de ANNA Money
Hi Zac 👋
Thank you so much for taking the time to leave us a review 🎉

It's great to hear you are finding the app so easy to use and you love ANNA as much as we do 🤩
If you ever need us, we’re always here 24/7 🫶
Best wishes, Angela- Customer Experience Specialist ⭐️
Réponse de ANNA Money
Hi Naminigna 👋
Thank you so much for taking the time to leave us a review 🎉

It's great to hear you are receiving great service from ANNA 🙌🏻
If you ever need us, we’re always here 24/7 🫶
Best wishes, Angela- Customer Experience Specialist ⭐️
Réponse de ANNA Money
Hi Godwin 👋
Thank you so much for taking the time to leave us a review 🎉

It's great to hear you are finding the app really secure and you've received speedy support from the team 🤩
If you ever need us, we’re always here 24/7 🫶
Best wishes, Angela- Customer Experience Specialist ⭐️
Highly recommended specially when it…
Highly recommended specially when it comes to your tax and invoices.
I am very please with their system
11 octobre 2026
Réponse de ANNA Money
Hi Veronica 👋
Thank you so much for taking the time to leave us a review 🎉

It's great to hear you are finding ANNA so easy to use, especially the tax services and invoice features 🤩
If you ever need us, we’re always here 24/7 🫶
Best wishes, Angela- Customer Experience Specialist ⭐️
View from a small business owner
Been using ANNA for a couple of years now, and they do make things extremely easy, only bugbear is they are not a 'proper' bank, so that comes up if you're trying to get a business loan etc. The app is great, very handy and works seamlessly with the browser when I need it. The few times I have had to reach out to customer services, via the chat in the app, they have been very courteous and timely. All in all a great experience for a small business owner.
11 octobre 2026
Avis spontané
Réponse de ANNA Money
Hi Steve 👋
Thank you so much for taking the time to leave us a review 🎉

It's great to hear you are finding the app so easy to use and you've received amazing support from the team 🤩
We are an E-Money Business Account provider, but I'll reach out via email and see how we can help you grow 🙌🏻
If you ever need us, we’re always here 24/7 🫶
Best wishes, Angela- Customer Experience Specialist ⭐️
Good stuff !
11 octobre 2026
Réponse de ANNA Money
Hi Kingsley 👋
Thank you so much for taking the time to leave us a review 🎉

It's great to hear you are finding ANNA really good 💪
If you ever need us, we’re always here 24/7 🫶
Best wishes, Angela- Customer Experience Specialist ⭐️
Réponse de ANNA Money
Hi Ryan 👋🏼
Thanks for the lovely review ☺️
We commit to improve our product and services continuously just so we can provide an excellent service to our customers like you. Thanks for recognising this 🫶
If you ever need a hand with anything, please know that we're here for you 24/7 💪 Please take care of yourself
Best wishes, Sheen - Customer Experience Specialist 🌷
Very disappointed with a service when…
Very disappointed with a service when it comes to international transfers and refunds. They use accounts that unknown to us like clouds and when you are expecting refunds ( in my case it was a hotel from booking.com) it is impossible to get it back as hotel didnt want to refund to unknown account. Anna denied for 3 months that they used some other account which belongs to estonia. Then they came back saying it was them.
Last week incident is better one. They changed my swift details and when i asked them if they denied. After a long back and forth conversation they admitted they changed it on 23 june and emailed me ( another lie)
So before going ahead with them do check all the account details and dont trust them.
Also no any government companies recognise Anna bank account.
Very disappointing service
10 octobre 2026
Réponse de ANNA Money
Hi Nasiba
We're sorry to hear how disappointing this experience has been, particularly when trying to resolve an international transfer and refund.
In some cases, bookings made with certain providers cannot be cancelled, amended or refunded because they were made at a non-refundable rate. These conditions should be outlined in the merchant's Terms and Conditions, so it's always worth checking these before making a booking.
Regarding the change to your international account details, we're sorry if you missed the communication sent on 23 June informing customers of this update. We understand how important it is to have clear and accurate information about your account details, especially when receiving international payments.
We'd like the opportunity to look into your concerns around the refund and the communication you've received. We'll reach out to you through the app to discuss this further and see how we can help.
Best wishes, Robin - Customer Experience Specialist
Excellent Service for My Two Businesses!
Been using ANNA for two of my businesses for over a year now, and I honestly couldn’t be happier with the service. From the initial sign-up process to everyday use, everything has been incredibly smooth and straightforward. The platform is easy to navigate, reliable, and makes managing my business finances so much easier. It’s refreshing to use a service that just works without unnecessary complications. Would highly recommend ANNA to any business owner!
10 octobre 2026
Réponse de ANNA Money
Hi Scott 👋
Thank you so much for your lovely review 🫶
It’s fantastic to hear that you’ve been using ANNA for both of your businesses for over a year and that everything has been smooth and straightforward from the very beginning 🎉
We know how important it is to have a reliable, easy-to-use service that takes some of the stress out of managing your business finances, so it’s wonderful to know ANNA is making a real difference for you 🤩
Thank you so much for choosing ANNA for both of your businesses and for recommending us to other business owners 💛
Please remember we're available in the app 24/7, should you ever need us
🙏
Best wishes, Robin - Customer Experience Specialist
Réponse de ANNA Money
Hi David👋
Thanks so much for the lovely review, we really appreciate it.
We're happy to hear you're finding ANNA so quick and easy to use.
If you do have any trouble, just remember we're available 24/7 in the app🚀
All the best, Jenna - Customer Experience Specialist
I would advise that you do not go…
I would advise that you do not go anywhere near this e-money institution. A part of their policy is to gather data including face scans of company owners signing up. Traditional banks do not do this. The issue with this is Anna money is data harvesting and passing this information on to third parties in order to put business owners, at detriment. They do not delete information upon request and do not adhere to GDPR Law. I am still awaiting a GDPR Request nearly 6 months later and right to erasure of information which they have yet to fulfil. Violating GDPR law of 28 day response time. Unfortunately for Anna money they have picked the right one. The violations will now need to be resolved in the courts, as they have ignored correspondences. Be awaiting the N1 Claim form for GDPR breach and a report being filed to ICO.
E money institutions should be highly vetted but clearly Anna money shows that there is not enough legislations when it comes to such companies and protecting the rights and privacy of company owners. Background checks should be carried out on all their staff including DBS. As they cannot be trusted with information or business owners money. They also hide behind KYC in order to withhold funds. Maybe funding their own business illegally. Like i said traditional banks do not do this.They do not have a direct contact number. Which should be illegal if they are handling peoples money. It is time the good high street banks make a come back and put these fraudulent E money institutions out of business!!
13 février 2026
Avis spontané
Réponse de ANNA Money
Hi there
We're sorry to hear about your concerns and understand how important privacy, data protection and access to your information are.
As a regulated financial services provider, ANNA must follow applicable legal and regulatory requirements, including identity verification and Know Your Customer (KYC) obligations. This can involve collecting and processing personal information to meet our regulatory responsibilities, which is handled in accordance with our applicable privacy and data protection obligations.
We take requests relating to personal data seriously, including requests for access to information and erasure. As some information may need to be retained to meet legal or regulatory obligations, erasure requests can depend on the circumstances.
We'd welcome the opportunity to look into your concerns regarding your outstanding request. However, to protect your privacy and account security, we're unable to identify or discuss individual accounts through a public review.
We unfortunately can't locate an account for you based on the information provided and have requested more information through this platform so we can help you.
Our support team is also available 24/7 via in-app chat or email, where you can request to speak with a team member. We encourage you to please contact us through these channels so your concerns can be directed to the appropriate team for review.
We appreciate you taking the time to share your feedback.
Warm regards, Robin, Customer Experience Specialist
Réponse de ANNA Money
Hi Daniel 👋
Thanks so much for the awesome review 🤩
We're thrilled to bits to hear you fine the app great and easy to use 🎉 you've truly made our week 🥰
Please remember we're available in the app 24/7, should you ever need us
🙏
Best wishes, Robin - Customer Experience Specialist
There is no support and the website is…
There is no support and the website is not fit for purpose.
I have used this app for some time and almost always there is a simple issue with it which cannot be resolved
I have requested support but heard nothing. Now it tries to send you to the app which I don't want or need
9 octobre 2026
Avis spontané
Réponse de ANNA Money
Hi Michael
We're really sorry to hear that you've not had the experience you'd hoped for, it's not what we hope for either. Customer experience is a top priority for us, so we're truly disappointed this hasn't hit the mark for you.
We'd appreciate the opportunity to understand what's happened and see how we can help.
Our support team is available 24/7 via in-app chat or email, and you can request to speak to a human at any time. Our chatbot will connect you with a member of the team.
Unfortunately, we haven't been able to identify your account from the information provided here. If you could get in touch with us through the app or email support@anna.money from the email address registered to your account, we'll be able to look into this further and provide the support you need.
We hope to hear from you soon and have the opportunity to put things right.
Best wishes, Robin - Customer Experience Specialist
Anna is a really good app quick…
Anna is a really good app quick efficient hassle free.
9 octobre 2026
Réponse de ANNA Money
Hi Shane 👋
Thanks for taking the time to leave us a review 💛 It’s great to hear you’re finding the ANNA app quick, efficient, and hassle-free 💫
We know how valuable it is to have your banking running smoothly, without unnecessary complications 💪 We really appreciate your support and are glad ANNA is working well for you 😊
Best wishes, Annie – Customer Experience Specialist
Réponse de ANNA Money
Hi Joe 👋
Thanks so much for your lovely feedback 🙏 We’re really glad to hear you find ANNA so easy to use and work with 🙌
We want everyday banking to feel simple and hassle-free, so it’s great to know you’re having such a positive experience 🌟 Thanks again for the thumbs-up 👍
Best wishes, Annie – Customer Experience Specialist
Excellent service and help when I was…
Excellent service and help when I was struggling
7 octobre 2026
Réponse de ANNA Money
Hi Nadim 👋
Thanks so much for the wonderful review ✨
We're so happy to hear that ANNA was able to offer a helping hand 💖
We pride ourselves on being there for our customers 24/7 ✅
We hope to continue to make running your business as easy as possible 😊
Best wishes, Freya - Customer Experience Specialist
Réponse de ANNA Money
Hi Alexandru-Leonard 👋
Thank you so much for the lovely feedback 😊 We’re really pleased to hear you’re finding ANNA easy, fast, and reliable 💛
Keeping things simple and dependable is really important to us, so it’s great to know you’re having such a positive experience 🫶 Thanks again for taking the time to share your feedback 🙌
Best wishes, Annie – Customer Experience Specialist
Enjoying using ANNA
Enjoying using ANNA. The only downside is that it’s fully cashless. As a salon, many people want to pay cash but ANNA does not accept cash deposits which forces us to be a cashless salon. We should be keeping cash alive. Many older generation prefer it, it’s convenient, has no fee’s like card payment fees etc. such a shame but I will be moving g to a new business bank that allows cash.
7 octobre 2026
Réponse de ANNA Money
Hi Carla 👋
Thank you for taking the time to share such honest feedback 🙏 We’re pleased to hear you’re enjoying using ANNA overall, although we completely understand how the lack of cash deposits can be a significant limitation for a cash-based business such as a salon
We appreciate your point about customers who prefer to pay in cash, particularly older customers, and understand that having to operate as a cashless business can have a real impact. Your feedback is valuable and we’ll make sure it’s shared with the relevant team 💛
We’re sorry that this particular limitation may mean ANNA isn’t the right fit for your business, but we really appreciate you giving us a try and sharing your experience with us 😊
Best wishes, Annie – Customer Experience Specialist
Réponse de ANNA Money
Hi Chris 👋
Thank you so much for the fantastic review 💛 We’re really pleased to hear you’ve had such a great experience with ANNA ✨
It’s always lovely to know our service is making things easier for your business 🙌 Thanks for taking the time to share your review - we really appreciate it 😊
Best wishes, Annie – Customer Experience Specialist
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