I have always had polite and well mannered staff From appliance serve. They are very helpful and understanding and great people to talk to when you have a problem. Thank you for your helpful service a... Voir plus
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From calling the contact centre to the actual repair the whole process went smoothly. I gave them a list of my days off which vary every week and they sent through a confirmation email and text almo... Voir plus
L'entreprise a répondu
Bee was great she listened, advised and sorted out my replacement oven with good grace and humour. It is rare to have such a smooth and pleasant interaction nowadays, making this stand out.
L'entreprise a répondu
Had to call to book repairs, spoke to lovely Chi chi she was extremely helpful and ran through troubleshooting, but needed to book engineer. She was so helpful and polite, great interaction 10/10
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
Coordonnées de contact
3 Poole Road, BH2 5QL, Bournemouth, Royaume-Uni
- 0800 411 8899
- info@applianceserve.co.uk
- applianceserve.co.uk
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I have always had polite and well…
I have always had polite and well mannered staff From appliance serve. They are very helpful and understanding and great people to talk to when you have a problem. Thank you for your helpful service and understanding☺️
The engineer was very nice and…
The engineer was very nice and pleasant,and very helpful.

Réponse de ApplianceServe
Brilliant service very fast call out…
Brilliant service very fast call out and working the same day as scheduled

Réponse de ApplianceServe

Réponse de ApplianceServe
Very helpful from Ali who asked…
Very helpful from Ali who asked aporopriate questions agave proper information

Réponse de ApplianceServe
Amazing
Bee, customer service staff member, was very polite, friendly and helpful. The call back service is fast and time saving.

Réponse de ApplianceServe
Bee was great she listened
Bee was great she listened, advised and sorted out my replacement oven with good grace and humour. It is rare to have such a smooth and pleasant interaction nowadays, making this stand out.

Réponse de ApplianceServe
Technician arrived on time and did the…
Technician arrived on time and did the work efficiently.

Réponse de ApplianceServe
Had to call to book repairs
Had to call to book repairs, spoke to lovely Chi chi she was extremely helpful and ran through troubleshooting, but needed to book engineer. She was so helpful and polite, great interaction 10/10

Réponse de ApplianceServe
The whole repair process went smoothly from first contact with the call centre to the repair…
From calling the contact centre to the actual repair the whole process went smoothly. I gave them a list of my days off which vary every week and they sent through a confirmation email and text almost immediately . Then the night before I received a text from hotpoint with a 3 hour time slot. The engineer was courteous friendly and jovial and turned up on time. He completed the repair very quickly and hoovered up the dryer fluff before putting it back together. Very pleased.

Réponse de ApplianceServe
I was very pleased with the service I…
I was very pleased with the service I received from chi
Chi she was very help full SHE SORTED OUT THE QUESTIONS I ASKED HER ON THE NEW APPLIANCE I CHOSE FROM APPLIANCE SERVE WHICH WAS A REPLACEMENT WASHING MACHINE

Réponse de ApplianceServe
I never have any problem with appliance…
I never have any problem with appliance serve phone up with whats wrong and they sort a engineer out for me they send me yanis can not fault them great company to deal with eould recomend

Réponse de ApplianceServe
My washer was sorted and up and…
My washer was sorted and up and running, thank goodness.

Réponse de ApplianceServe
Bee was very helpful with my request…
Bee was very helpful with my request for my repair and explained clearly what will happen next

Réponse de ApplianceServe

Réponse de ApplianceServe
Excellent
I was called at end of day yesterday to say that someone would call first thing in the morning to get full details of my appliance. Bee rang ma at 9.04 to take all details of my appliance. A very friendly young woman who was patient and happily waited while I progressed from bedroom to kitchen to get model number and check if the problem had been a minor issue that had resolved itself. She was friendly polite and patient. Thank you Appliance Serve :-)

Réponse de ApplianceServe
Great service no hassle job done in no…
Great service no hassle job done in no time no messing about

Réponse de ApplianceServe
The lady who handled my enquiry was…
The lady who handled my enquiry was friendly, helpful and polite. She actioned my request by forwarding it to the operations team to enable a date & time for an engineer to check/ repair my washing machine machine

Réponse de ApplianceServe
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