Easy to rearrange date of engineers visit. Engineer arrived within timeframe. Immediately diagnosed fault and fixed it straight away. A pleasant and helpful guy.
L'entreprise a répondu
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Easy to rearrange date of engineers visit. Engineer arrived within timeframe. Immediately diagnosed fault and fixed it straight away. A pleasant and helpful guy.
L'entreprise a répondu
The customer service lady i spoke to, Bee, was very helpful. She went through some fault finding points which could have been useful and then, explained step by step what the process was. Finally she... Voir plus
L'entreprise a répondu
I had a great experience with Reactive Home Services today. Bee handled my repair call with exceptional professionalism and care from start to finish. She was friendly, efficient, and clearly know... Voir plus
L'entreprise a répondu
Brilliant fast service, had a blocked drain ,with 2 short phone calls ,from 1st call to Reactive ,then call to Drain Engineer , he then drives away after clearing blocked drain ,less than 1 hour in... Voir plus
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Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
3 Poole Road, BH2 5QL, Bournemouth, Royaume-Uni
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Easy to rearrange date of engineers visit.
Engineer arrived within timeframe.
Immediately diagnosed fault and fixed it straight away.
A pleasant and helpful guy.

Réponse de Reactive Home Services
Chi chi was very helpful and friendly

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Very good came early so all fixed now the spare parts for dishwasher is coming through the post so all good 👍 even recommend dishwasher & washing machine tablets which I brought easie as on the back of the pack there are calendars months which i can tick off every month so have 12 months of each happy customer 😀

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The rodents are still in my attic and the bate is still there so not happy that he said he would come out again and he has not

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Dave the engineer was great.
The time waiting for a follow up appt was a little disappointing.

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Good customer service. Very understand on what she was telling me and called me back very quickly with other updates on my request

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The customer service lady i spoke to, Bee, was very helpful. She went through some fault finding points which could have been useful and then, explained step by step what the process was. Finally she closed by telling me she was going to pass my enquiry to the operations team and they will be in touch tomorrow

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Sylvia was very pleasant and helpful and she dealt with my query

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Alex was brilliant and dealt with my query efficiently and professionally. Explained everything with the process of my replacement freezer. Been with Reactive Services for many years and would highly recommend.

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Very good well pleased on the odd occasion I had a fault it was sorted
Would I recommend oh yes

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I had a great experience with Reactive Home Services today. Bee handled my repair call with exceptional professionalism and care from start to finish. She was friendly, efficient, and clearly knowledgeable, keeping me informed throughout the process and making everything smooth and stress-free. It’s a real pleasure to deal with someone who takes pride in their work and genuinely wants to help. Thank you, Bee, for the excellent service — I really appreciate it!

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Very good customer experience reporting the problem.
Excellent repair man who attended a few days later and completed the job in about 15 minutes and was courteous, knowledgeable and good humoured. Nothing negative to report.

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Bee was very nice to talk to and helpful

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Very quick and efficient to organise and great contact from the engineer

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Bee gave excellent service re our maintenance checks. Highly recommend.

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Highly recommended.
Two of our appliances broke down within a fortnight of each other. The service we received was very prompt. One of the appliances was replaced and the other was fixed. Excellent service.

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Have just rung Reactive after my washing machine tried to destroy itself! Had a callback within 10 mins with a very helpful and friendly lady, am now waiting for the engineers to call. Have always found Reactive to be excellent.

Réponse de Reactive Home Services
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