Appliances Online Australia Avis 

Bought a fridge that emits a high squealing sound 3 weeks ago. Have been in constant communication trying to return it. Had an Electrolux technician come into my home and intimidate me and tell me nothing was wrong with it. In the meantime, it sounds like an airplane is taking off in our kitchen. We will have to take them to consumer affairs and VCAT. Don’t buy from them. Unprofessional, zero integrity. Faulty goods. Faulty company.

I always look at appliances online first, they usually have what I need at very competitive prices. Delivery is free and prompt, even to non-metro areas.

Excellent website with thorough information, service team were super efficient and helpful. Very happy with my new dryer. My second purchase from you guys now, highly recommend. Thanks again!

I have purchased a number of items from Appliances online!
The service is always great and convenient, delivery is prompt, items are handled with care and the variety of options to pay, from paying outright to paying in instalments via Klarna etc. is what makes appliances online stand out from other stores💯

ordered my range over the phone and was delivered as promised. Service was excellent. Just a minor hiccup, I could not get the range installed on the day it was delivered as the electricians were not available through Appliancesonline, until a week later. I had to source somebody else to install and dispose off the old range... I can understand that the electrical works are possibly outsourced by appliances on line however, it would have been ideal if it all happened through the one point of contact

Was a great experience from navigating the web site to dealing with customer service on call and to receiving my item from the delivery guys. Great team through out. Have bought a couple of items so far and all been a great experience. Pricing was well good.

Easy to purchase and the website has all the information needed to make the decision. Delivery was quick.

Phoned order through got asap delivery very good service and response.

Ordered the appliance at 11pm, delivered the next day. Called by the delivery driver 5 mins before delivery. All my appliances have been purchased through Appliances Online.

online ordering was a simple process, best prices on the market and next day plug in plug out delivery and removal of old fridge was a godsend, delivery and installation was on time and a very smooth process, delivery drivers were very polite and professional.

Pricing seems to be competitive and they will try to price match. Sales and office staff always good to deal with. Would be 5stars but they have outsourced delivery now and even though we had arranged installation we had to connect the water/ ice which is a 5 minute job meaning the fridge was left in the kitchen. To me that is not installation. Delivery not as professional as previous purchases and it erodes confidence on big ticket items.

Efficient, easy and reliable

Was skeptical at first, but seriously good service. You can choose ANY delivery day (unlike ordering from LG directly) and their delivery team gave me regular updates the days leading up to and on the day of delivery so I knew exactly when to expect it. The team installed it and took away the rubbish and were friendly and polite. I had the worst delivery experience with LG directly who wouldn’t even bring it into the house, just left it at the front door even though I told them I live alone.

Placed an order for an ‘in stock’ item. Received a email informing me it would be delivered in over a MONTH’S time. Tried to contact customer support as this was not acceptable to me. No response to the email I sent. Tried to log on to the website to view my order. Was told a code was sent to my email but one never arrived, so unable to log on. Tried to contact via live chat. Typed in my query. Agent’s very first message was ‘was that for the $30 off?’ WTF? Totally unrelated to my query. Now wondering if it is a scam website. Avoid at all costs.

I am extremely impressed with the service this company has given. I ordered a washing machine, they delivered the next day, used a tracking app with delivery drivers and was 100% accurate on times. Drivers were very friendly and helpful. Thank you, will definitely buy from them again.

This company ticks all the boxes; from a great website buying experience, highly competitive pricing, free delivery and removing packaging through to the best online communication process, real-time delivery tracking and courteous delivery people. Overall, it's a faultless experience that makes them stand out above the competition. The aspect I found "the cherry on the cake" is the delivery information dialogue, so you know precisely when your delivery will arrive. The delivery guys are fantastic: very thorough, efficient, careful, professional and friendly. Highly recommended as the instinctive choice for purchasing electronic goods online!

I ordered Sunday afternoon and the appliance was delivered Monday morning! The price was good when considering the free delivery and take away of the old appliance. The delivery team was also efficient and professional. I would recommend Appliances Online.

No fuss , no worries … smooth purchase after answering some questions. Delivery was quick and efficient . Customer service was very helpful. Would use again!

Exceptional service from Appliances Online! They offer next-day delivery, even when ordering multiple items, which made the whole process incredibly convenient. One of the products I ordered was out of stock, but Zafi from customer service quickly arranged a similar replacement so my order could still be delivered straight away. Zafi was friendly, helpful and made everything easy. Highly recommend Appliances Online for their excellent service and fast delivery!

The Appliance online site is very well put together, easy to navigate and contains all the alternative brands for comparison. Delivery was prompt and efficient with pleasant very pleasant people.