Appliances Online Australia Avis 

5 944
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had to come here to highlight how amazing this company is and how top notch their service since years! I bought 2 washing machines over the time of 10 years, just got my second one today, and... Voir plus

Noté 5 sur 5 étoiles

I would give 10/10 if I could. Best company I have dealt with for a VERY long time. Best price Best online experience Best delivery service Best follow up service I wish all companies o... Voir plus

Noté 1 sur 5 étoiles

Delivery was quick, and they told me they would pick up the old one later. I called customer service, and the representative said someone would pick it up the following day. However, I didn't receive... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quick delivery to regional Victoria. I called to check what would happen if I wasn't home and they picked up straight away and were happy to reschedule if needed. Delivery drivers were helpful and... Voir plus

À propos de l'entreprise

  1. Vente d'électroménager en gros
  2. aussi dans
  3. Magasin d'électronique

Écrit par l'entreprise

Australia's most awesome appliance retailer.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(5 944)

701 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Love this company, impeccable service!

Had to come here to highlight how amazing this company is and how top notch their service since years!
I bought 2 washing machines over the time of 10 years, just got my second one today, and again had an absolutely perfect service!
- on time and with great timing notifications
- super friendly and helpful guys
- they suggested unpacking outside to keep my apartment clean and cleaned up all the packaging
- connected the new machine and made sure it's all working and even helped me with instructions
- removed the old machine for free and without any hassle or issues.

Love this company, I will always buy my appliances here!

7 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Quick delivery to regional Victoria.

Quick delivery to regional Victoria.
I called to check what would happen if I wasn't home and they picked up straight away and were happy to reschedule if needed.
Delivery drivers were helpful and friendly.
Dishwasher works great!

11 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Smart, professional, and excellent service!

It was very helpful to track the delivery location and ETA online. They unpacked everything and removed all the trash, making the installation incredibly smooth and fast. Smart, professional, and excellent service!

23 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

I would give 10/10 if I could.

I would give 10/10 if I could.
Best company I have dealt with for a VERY long time.

Best price
Best online experience
Best delivery service
Best follow up service

I wish all companies offered this level of customer service - but alas, it is almost extinct these days.
I won't be shopping for appliances anywhere else again.
GREAT JOB. WELL DONE.

1 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

customer service was awful

Delivery was quick, and they told me they would pick up the old one later. I called customer service, and the representative said someone would pick it up the following day. However, I didn't receive any confirmation. On that day, I called customer service again. Emily answered and told me the pickup would be between 1 and 3 PM. I waited, but no one came. When I called them back, the lady who answered said the pickup would actually be tomorrow. Awful customer service!

6 octobre 2026
Avis spontané
Logo de Appliances Online Australia

Réponse de Appliances Online Australia

Hi,
My name is Krishelle and I work in the Customer Experience Team for Appliances Online. Thank you for bringing this to our attention. I'm sorry to hear about the inconvenience and frustration caused by the delayed pickup of your old appliance.
Could you please share your order number and I can look into this? I appreciate your patience and look forward to hearing from you.

Noté 5 sur 5 étoiles

Super Happy

1st time customer + so impressed. The ease of ordering on line, excellent prices + great communication from start to finish. Congratulations Appliances Online, great service + highly recommend. Well done

28 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

The Best Appliance Store Ever

Appliances online customer service never ceases to amaze me. You can really tell whether a good company is a good company based on their after purchase customer service. They've been prompt, gracious and provided excellent customer service every time I've needed to contact them. Their price beat is legit and not full of small print conditions. If they have a product in stock, I will always choose to go with them compared to other big name stores.

2 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service!

Amazing customer service and flawless delivery!
I first thought of buying the appliances for my new house from Appliances Online because of their very competitive prices. The excellent customer service and smooth delivery totally exceeded my expectations.

25 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Trouble-free Experience

Very happy with entire transaction from beginning to end. Appliances Online understands the shortcomings of internet shopping (as opposed to buying from a bricks-and-mortar store) and exceeds one's expectations in a number of ways.

24 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Just had my dishwasher delivered to…

Just had my dishwasher delivered to regional Victoria by 2 great young fellas, polite and well presented, on time and kept updated information on where they were. They took my old dishwasher away and unpacked my new 1 and took that rubbish away also. Great experience 👍

2 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Awesome value and service! 5 stars from me!

This company and staff are so easy too deal with! Ordered our new washing machine yesterday and it's already doing a load this morning with my old oneall. Removed by them too! Excellent price. Excellent communications. Excellent service. Definitely going to us them for my next appliance. 👏👏👏

2 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

WINIX ZERO 360+(best4pets)😻AOL/delivery/ext warranty/price can’t B beaten!

I ordered late@night & it arrived B4 midday next day 2 a semi rural address🫪I was flabbergasted. Lee/Ben was friendly & v professional (promote this man)! I opted for the extended warranty which was 19% of the cost (which was the lowest). I ran the ext warranty through AI & it agreed. My appliance know has a 2+2yr warranty. The Winix Zero 360+ 😻has very few reported issues but the peace of mind was worth the cost IMO & AI’s. I will use AOL again w’out hesitation!🙏🏼AOL, so IMPRESSED!

30 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

We had 2 deliveries on 2 separate days…

We had 2 deliveries on 2 separate days within a week. There is no reason to go to another store when appliances online, deliver, carry up stairs, and install for you. And finally taking away all of the packaging! The entire process from price, ordering, tracking and delivery were all spot on. They know what is important to the customer, and they do it well.

24 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

great prices

great prices, prompt service with next day delivery, friendly delivery staff who turned up when they said they would

15 septembre 2026
Avis spontané

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