Had to come here to highlight how amazing this company is and how top notch their service since years! I bought 2 washing machines over the time of 10 years, just got my second one today, and... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Delivery was quick, and they told me they would pick up the old one later. I called customer service, and the representative said someone would pick it up the following day. However, I didn't receive... Voir plus
L'entreprise a répondu
Appliances online customer service never ceases to amaze me. You can really tell whether a good company is a good company based on their after purchase customer service. They've been prompt, gracious... Voir plus
Quick delivery to regional Victoria. I called to check what would happen if I wasn't home and they picked up straight away and were happy to reschedule if needed. Delivery drivers were helpful and... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Australia's most awesome appliance retailer.
Coordonnées de contact
20A Danks Street, 2017, WATERLOO, Australie
- 1300000500
- support@appliancesonline.com.au
- appliancesonline.com.au
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service
Excellent service! This is the second time I've used them and just as satisfied as the 1st. Found the Samsung TV I was looking for at a great price, ordered, and delivered the next day. Delivery time and tracking very accurate, plus they removed the old TV. The whole experience is so much better, and convenient, than a retail store.
Great Experience - first time ordering from Appliances Online
Very easy to order online, my airfryer was out of stock but they had more coming and I received a date about 6 weeks wait and I wasquite OK with that as I purchased at an excellent price so was prepared to wait. Appliances Online gave me a delivery date at the time of ordering and it arrived on exactly that date. I was kept appraised of the delivery and the delivery driver actually carried the airfryer right into my kitchen as the box was quite big & bulky. I was very thankful for such a hands on perfect delivery. So from start to finish I was very happy indeed. Thanks Appliances Online. I'd be very happy to recommend Appliances Online, they provide excellent service, one seldom see's such service these days.
Great service and prices
Purchased a washing machine and dryer…
Purchased a washing machine and dryer and am very happy with my appliances. My order was placed on Tuesday morning and my appliances were delivered the following morning. Efficient and professional service with the delivery, my appliances were set up for me and a test run made on the washing machine. A great experience, I highly recommend this company. Local stores will not deliver to our address as we are 34kms out of Canberra. Appliances Online delivered at no charge and at a great price.
The worst service and experience ever
The worst place ever. They messed up my delivery 2 times. They promised to take away the old bed and then refused to take it. When I tried to solve this problem with them I was made to feel like it was my mistake. Don’t buy anything from this place.
Thanks for responding but this not clear and they said they would take it if I dismantled it. This needs to be clear. The way the mistakes have been handled is terrible and caused a lot of unnecessary stress. I will never buy from you again. I recommend other people buy their appliances elsewhere.

Réponse de Appliances Online Australia
Best online appliance store
Excellent customer service. Competitive pricing. Convenient, especially with delivery and picking up old appliances or furnitures. I have ordered multiple times with no issue.
Very highly recommend!
Very highly recommend!! The price matching, next day delivery, appliance removal and delivery tracking were a game changer. I have used them a few times now and it has always been a seamless, stress free experience.
Great products & Customer Service - next day delivery has saved me on many occasions
Great products, price matching, free delivery and amazing customer service, all the way through to the delivery drivers. I’ve never had a bad experience with Appliances Online and I recommend them to all my family and friends.
Easy to order online and install.
Easy to order online, good communication, easy to book in installation & delivery and was done on the booked day and allotted time, they were running a little earlier. Installer was polite, professional and did a great job. Thank you.
This was the second purchase in as many…
This was the second purchase in as many weeks, I will only use appliances online, the process is so simple, the service is great, the delivery team could not be better, nothing is too much trouble, others could learn from this.
Great value and service
Good prices, good range, fast delivery … lovely delivery guy.
Quick and easy ordering and delivery on…
Quick and easy ordering and delivery on day i want. That's great.
Excellent service and quick delivery
Excellent service and quick delivery! Bought a new dryer and got delivered the next day. They also offered recycling your old appliance free of charge. Online chat customer service also very helpful, would buy it from you guys again ;)
Excellent customer service
Excellent customer service. Excellent delivery/set up. Excellent products. Excellent price and savings. Highly recommended.
Great product range
Great product range, prices and service from Appliances Online.
Good old fashion customer service
Good old fashion customer service. Couldn’t ask for more from start to finish. Highly recommend
Great website and fast and friendly…
Great website and fast and friendly delivery.
Faulty products. Faulty company
Bought a fridge that emits a high squealing sound 3 weeks ago. Have been in constant communication trying to return it. Had an Electrolux technician come into my home and intimidate me and tell me nothing was wrong with it. In the meantime, it sounds like an airplane is taking off in our kitchen. We will have to take them to consumer affairs and VCAT. Don’t buy from them. Unprofessional, zero integrity. Faulty goods. Faulty company.

Réponse de Appliances Online Australia
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







