Love2shop Business Avis 

1 015
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

As part of our Christmas bonus, we received a Love2Shop voucher. I used the voucher to purchase an item from Argos that came with a trial period and unfortunately had to be returned. Argos refu... Voir plus

Noté 5 sur 5 étoiles

We started using Love2Shop last year for both x-mas bonus ideas and other reward vouchers. They make it really easy to do mass uploads, you can brand your choices and account set up is quick and easy.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having recently set up a business account for Love 2 Shop,we hit a few obstacles, however, Beth Boden was an absolute saviour. She worked tirelessly to get this set up for us, keeping us fully u... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Placing a bulk order of gift cards was made super easy with the help of Liam. Providing us with discount on the order was a bonus. Love2shop is definitely our go to supplier for company rewards. Liam... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de cadeaux d'entreprise
  2. Services aux entreprises
  3. Boutique de cadeaux

Écrit par l'entreprise

Love2shop Business is a leading UK employee and customer engagement company. Its Love2shop gift cards and vouchers offer a fantastic choice of multi-retailer gifting rewards, helping businesses attract and retain employees and customers. With its award-winning digital platform, Love2shop enables clients to plan, launch, communicate and maintain incentive or reward programs with minimal effort while delivering performance improvement.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(1 015)

83 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Find it very difficult to use these…

Find it very difficult to use these gift vouchers online as you need to change them to a virtual card and you can only put one gift card value on one virtual card as opposed to adding all your gift card values onto one virtual card.

14 avril 2025
Noté 1 sur 5 étoiles

Overly complicated …

Overly complicated with no instructions on the card on how to use the gift card.
You have to Redeem the amount on the card which as a gift to me I’m unaware of.
The ridiculously complicated redeem process I’m sure is designed to make people give up half way through so love2shop gain the full amount on the card for themselves.
Here’s a really simple idea, why not make the actual card you are gifted the one you actually use to make your purchases online.
I think I can preempt your answer here, security, security, security.
It would be easier to get into Fort Knox than to redeem the value on the card.
And as for harvesting my personal information……………..,why?
Love 2 shop, well if there was a prize for most difficult to use gift card then you’d win it every time.
You are either very stupid or extremely smart.
The whole process is totally unintuitive.
If you want to grow your business then you need to simplify your “gift” cards.
I do hope that you are not connected to that “Institution” that was park hampers.
Step up Love2shop or cease trading and do us all a favour.
A complete con

2 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Fast Service

Fast Service
Vouchers ordered and arrived within 2 days. Great service, helpful professional staff

18 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Love2shop card

I love to use my Love2shop card when I am out shopping and see something in one of the many retailers available on the card and get a great value deal. The ease at which you can top up the card in minutes allows for “excellent savings”.

30 mars 2025
Avis spontané
Logo de Love2shop Business

Réponse de Love2shop Business

Hi Ian,

We're so pleased you're getting true value out of your Love2shop Card and hope you continue to make great savings.

Kind Regards,
Robbie Davies
Love2shop Business

Noté 5 sur 5 étoiles
Logo de Love2shop Business

Réponse de Love2shop Business

Hi Neil,

Thank you for your kind words. We're pleased you're enjoying our discounts.

Kind Regards,
Robbie Davies
Love2shop Business

Noté 1 sur 5 étoiles

Crooks

Don’t use these. Complete con of a company. I got given an amount by work for Xmas. The love to shop card came through and I utilised it to transfer the balance to their online account. I didn’t know where to use it. So I left it. Now I do, I went back on to transfer the online balance to a e gift card and it’s asking me details of the card, I used to transfer to the online account. Which I no longer have, as I’d used it to put the balance online and discarded. What is the point in giving you a gift card, to then transfer it online, to then use the gift card, that no longer has a balance on, to be able to purchase another gift card, using the online balance? Talk about a load of absolute nonsense.

They are now saying if I haven’t got the original gift card, you cannot use the balance and you have to pay £8.90 for them to send you another card, to be able is access the online balance. Absolute crooks. You’re telling me, they can’t just transfer the balance on to the gift card wanted and send in the post? DO NOT WASTE YOUR MONEY on these crooks.

20 mars 2025
Avis spontané
Noté 1 sur 5 étoiles

Would not recommend

Would not recommend. I am trying to transfer my balance to a mastercard, so I can eat, but they won't help me. Quite rudely saying I should have kept the physical card. Not always that easy though. I've been homeless since October, so I don't have the card. I've got nearly £40 on this card, which will obviously help me eat something hit and warm, but they don't care about that. I would never use them again. I asked if I could transfer my balances to 1 card and then I'd have nearly £50, but can't do that either. So this money is just going to go to waste. They've already had 10% of my balance each time I've done it before. You can't use separate cards online to pay, so should be an option to merge them together. Rubbish .

12 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Had issue with one of the transactions…

Had issue with one of the transactions as it was big amount, but one phone call resolved the matter and money refunded in to my love to shop card. Very helpful. I have been using this card for long time but never had any problems.

3 mars 2025
Avis spontané
Logo de Love2shop Business

Réponse de Love2shop Business

Hi there,

I'm sorry to hear about your issue but pleased that we managed to resolve it to your satisfaction. We look forward to working with you again.

Kind Regards,
Robbie Davies
Love2shop Business

Noté 5 sur 5 étoiles

Great service

Placing a bulk order of gift cards was made super easy with the help of Liam. Providing us with discount on the order was a bonus. Love2shop is definitely our go to supplier for company rewards. Liam provided us with a great service and ensured our order was delivered on time. Great doing business, would definitely recommend you to other businesses.

12 novembre 2024
Avis spontané
Logo de Love2shop Business

Réponse de Love2shop Business

Hi Stacey,

What a wonderful review. Thank you so much, we look forward to working with you again.

Kind Regards,
Robbie Davies
Love2shop Business

Noté 5 sur 5 étoiles

Great customer service

Whilst there have been issues redeeming a voucher (firstly not receiving it and now the code giving error messages) Stacey has been brilliant and has done everything she said she would, has kept me updated and dealt with everything in such a friendly manner. People like Stacey make all the difference for customers so thank you!

7 février 2025
Avis spontané
Logo de Love2shop Business

Réponse de Love2shop Business

Hi there,

Thank you so much for your lovely review. Stacey will be delighted to hear about your fantastic feedback.

Kind Regards,
Robbie Davies
Love2shop Business

Noté 5 sur 5 étoiles

Cannot recommend Love2Shop highly…

Cannot recommend Love2Shop highly enough. Not only is the offering wonderful but the team are amazing. David Jones was exceptional. He explained everything in details, always available to answer any questions and made the whole experience seamless.

4 février 2025
Avis spontané
Logo de Love2shop Business

Réponse de Love2shop Business

Hi there,

What a fabulous review, thank you so much. I have spoken to David about your kind words and he is delighted.

Kind Regards,
Robbie Davies
Love2shop Business

Noté 5 sur 5 étoiles
Logo de Love2shop Business

Réponse de Love2shop Business

Hi Alison,

Thank you for our review, it's really appreciated.

Kind Regards,
Robbie Davies
Love2shop Business

Noté 5 sur 5 étoiles

Great service thanks!

3 février 2025
Avis spontané
Logo de Love2shop Business

Réponse de Love2shop Business

Hi Eren,

Thank you for taking time out to leave a review.

Kind Regards,
Robbie Davies
Love2shop Business

Noté 5 sur 5 étoiles

Excellent customer service and speedy…

Excellent customer service and speedy delivery of the gift cards we ordered. Liam was very helpful in setting our account up and ensuring our order was delivered promptly before our Christmas break.

18 décembre 2024
Avis spontané
Logo de Love2shop Business

Réponse de Love2shop Business

Hi Javier,

We're so pleased that you're happy with the customer service we have provided. We look forward to working with you again.

Kind Regards,
Robbie Davies
Love2shop Business

Noté 4 sur 5 étoiles

Easy to understand transactions with a…

Easy to understand transactions with a dedicated representative to look after you.

11 novembre 2024
Avis spontané
Logo de Love2shop Business

Réponse de Love2shop Business

Hi there,

Thank you so much much for your review.

Kind Regards,
Robbie Davies
Love2shop Business

Noté 5 sur 5 étoiles

We love Love2Shop!

We started using Love2Shop last year for both x-mas bonus ideas and other reward vouchers. They make it really easy to do mass uploads, you can brand your choices and account set up is quick and easy. Our account manager David Jones has been amazing! Very knowledgeable, always on hand if we need him, the customr service is fab. Would definitely recommend.

30 janvier 2025
Avis spontané
Logo de Love2shop Business

Réponse de Love2shop Business

Hi there,

I'm so pleased that you are happy with our vouchers and find the mass uploads simple. We look forward to working with you in the future.

Kind Regards,
Robbie Davies
Love2shop Business

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