APPY SHOP Avis 

687
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great customer service, always give me a call if something needs substitute so I have a choice very friendly on phone and delivery drivers

Noté 5 sur 5 étoiles

The delivery guys are brilliant,always cheerful,polite ,even on a Sunday morning Awalys ask how I'm doing,everything ok, (Mobility issues)leave saying enjoy the rest of your day.items priced same as... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have used this shop for several years. Only signed up to the delivery service maybe a month ago. Shop staff always helpful, friendly, and engaging. Deliveries have been great - experience has been it... Voir plus

Noté 3 sur 5 étoiles

I keep getting issues when logging into the Appyshop app which is annoying. This usually prevents me from ordering as I can't get logged in, it keeps displaying an error message or access denied. I... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Supermarché
  2. Supérette
  3. Service de livraison des courses
  4. Épicerie
  5. Centre de magasins d'usine

Écrit par l'entreprise

Buy groceries from a local store for delivery or collection.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

687 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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N'a pas répondu aux avis négatifs

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(687)

38 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service

Excellent service , friendly and efficient.

30 septembre 2023
Logo de APPY SHOP

Réponse de APPY SHOP

Hi James,

Thank you so much for taking the time to leave us a 5-star review.

We're so pleased to hear you've had a positive experience and we greatly appreciate your continued support!

Don't forget to tell your friends about APPY SHOP 😊!

Noté 1 sur 5 étoiles

APPY SHOP took money from my card when…

APPY SHOP fraudulently took money from my card when they dont even work with the store NISA VIRGINIA QUAY any longer. I called the store and they said they no longer work with APPY SHOP and haven't for years so APPY SHOP FRAUDULENTLY TOOK MONEY FROM MY CARD AND THERE WAS NO ORDER PLACED WITH THE SHOP. DO NOT USE APPY SHOP

27 septembre 2023
Avis spontané
Logo de APPY SHOP

Réponse de APPY SHOP

Hi Tim,

Thank you for your feedback.

We can see you placed an order with Nisa Virginia Quay, unfortunately they were unable to process this.

As Nisa Virginia Quay didn't fulfil your order and it was cancelled, we can confirm no money has been taken from your bank account.

You may see a £1 card verification transaction show as pending on your banking app, however this is never actually paid out of your account and will usually disappear in a couple of days.

If you would like to discuss this further, please copy the link below and fill out the form:

https://appyshop.co.uk/contact-us

Noté 1 sur 5 étoiles

Waste of my time

Found the product I wanted and went through the required sign-up. When they had all my details I then found out that the nearest stockist was 30+ miles away and did not deliver to my postcode, not one of the listed stockists in the UK would deliver. What's the point if the shop has to be just round the corner? Had that been the case I wouldn't have been looking online.
That's half-an-hour wasted that I'll never get back

18 septembre 2023
Avis spontané
Logo de APPY SHOP

Réponse de APPY SHOP

Hi,

Thank you for your feedback.

We're sorry to hear you couldn't order the product you were looking for.

APPY SHOP provides a platform for local businesses to offer an online delivery or click & collect services for their customers. Each retailer will configure how far they deliver to.

We are adding more stores on a weekly basis, so if you don't have a local store listed at present, please come back at a later date.

Noté 1 sur 5 étoiles

Would give 0 stars

Would give 0 stars. Placed an order. Phoned the store to ask how long, said they don’t do deliveries out of that store. I’ve been charged for it. Still no sign at all.

12 septembre 2023
Avis spontané
Logo de APPY SHOP

Réponse de APPY SHOP

Hi,

Thank you for your feedback.

We’re sorry to hear about your recent order issue.

The store you've shopped from operate a “Hub and Spoke” system, where a larger store will fulfil the order and delivery service. In this instance your order will have been processed at a different store to the one you ordered from.

We previously sent you the link to contact the store directly, we'd be more than happy to send this over to you again.

If possible, please can you fill in the enquiry form by copying the link below, this way we can continue looking into this for you:

https://appyshop.co.uk/contact-us

Noté 5 sur 5 étoiles

2nd delivery on time and fast delivery…

2nd delivery on time and fast delivery like the fact they call if something is not available will definitely be tell people to use

12 septembre 2023
Avis spontané
Logo de APPY SHOP

Réponse de APPY SHOP

Hi Mr Cooper,

Thank you so much for taking the time to leave us this amazing 5-star review.

We're so happy to hear you've always had a great experience using the service and we greatly appreciate your support 😊!

Noté 5 sur 5 étoiles

Good all round

Great courier good service delivered quickly first order and very pleased will use again
.

8 septembre 2023
Avis spontané
Logo de APPY SHOP

Réponse de APPY SHOP

Hi Anne,

Thank you so much for leaving us a lovely 5-star review.

We're so happy to hear you've had a great experience using the service and look forward to you shopping again!

Don’t forget to tell your friends about APPY SHOP 😊!

Noté 1 sur 5 étoiles

Was 1 hour late

Was 1 hour late, and stuff were missing from order but was still charged called shop and got rude staff member refusing to help

28 août 2023
Logo de APPY SHOP

Réponse de APPY SHOP

Hi Francis,

Thank you for your feedback.

We’re sorry to hear about your recent order issue.

If possible, please can you fill in the enquiry form by copying the link below. This way you can let us know what items you are missing, and we can contact the store directly for you:

https://appyshop.co.uk/contact-us

Please let us know if there is anything else we can help you with!

Noté 5 sur 5 étoiles

Delivery drivers friendly

Delivery drivers friendly, always on time. Like that they call u when ur product is not available and provide alternatives.

28 août 2023
Logo de APPY SHOP

Réponse de APPY SHOP

Hi Steven,

Thank you so much for taking the time to leave us this lovely 5-star review.

We're extremely happy to hear you've always had a great experience using the service!

Don’t forget to tell your friends about APPY SHOP 😊!

Noté 5 sur 5 étoiles

Absolutely love this shop awesome…

Absolutely love this shop awesome customer service 7 days a week always happy to help and never fail to do so what else can I say

28 août 2023
Logo de APPY SHOP

Réponse de APPY SHOP

Hi Lisa,

Thank you so much for your lovely 5-star review.

It's amazing to hear you've had a great experience using our service!

Don’t forget to tell your friends about APPY SHOP 😊!

Noté 5 sur 5 étoiles

Excellent customer service

I want to highlight the excellence from chloe (castlemilk one o one). I had an issue with an order, and she went above and beyond to help me.
Excellent customer service

22 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

What a wonderful group of people

What a wonderful group of people, delivery was made in plenty of time, the young girl was so polite and informed me there were also strawberries, cream and meringue nests in my order, free of charge as a thank you for shopping with Touts. Thank you so much guys

15 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Thank you OPPY

Thank you for your local delivery service. Very friendly people, without this service, being disabled and housebound I would be pretty comprimised being able to purchase and have fresh and tinned goods to my door along with other peripherals they provide too.

29 juin 2023

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