I cannot find my previous review to edit it. Spoke to the service tech yesterday. My review was about the company and not him. I had previously called and cancelled my appt and changed to another... Voir plus
Établissement
Changer d'établissement22347 La Palma Ave, Ste 107, 92887 Yorba Linda, CA, US
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Lisez les avis des autres
The only thing that I don’t like is that it’s SO DIFFICULT to get someone on the phone. Their AI answering service is awful. Reason: I had to call to reschedule a second non-contractual visit due to... Voir plus
L'entreprise a répondu
Technician texted when he would be arriving. He asked if I had any concerns. He addressed those concerns and did a thorough job.
L'entreprise a répondu
The techs are very friendly. Knowing if they are coming in the AM or PM would be helpful. The text when they are ready to be at my house is helpful. It let's me put the.dogs inside. I was very... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
22347 La Palma Ave, Ste 107, 92887, Yorba Linda, CA, Etats-Unis
- 19514000174
We overthink pests so you don't have to.
4,5
Excellent
168 avis
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I appreciated the communication from…
I appreciated the communication from your applicator (Rudy); it was excellent. Rudy texted me separated prior to and upon his arrival and asked for my input regarding any pest problems or issues that I may have noticed, which he could pay special attention to.
31 mars 2026
Réponse de Aptive Pest Control - Orange County
Hi Malcolm,
Thank you for sharing your experience! We’re thrilled to hear that Rudy’s communication and attention to detail made a difference. At Aptive, we pride ourselves on making sure every concern is handled carefully, so you can feel confident your home is protected. We’ll be sure to pass along your kind words to Rudy!
-Jasmine
Thorough and thoughtful.
A trainer and technician arrived about 7:40, and were very thorough. They were thoughtful in their work. They swept eves, moved chairs around patio table to spray, moved my dog’s water bowl so wouldn’t get sprayed. They worked quickly and quietly. I feel the job was really well done.
1 avril 2026
Réponse de Aptive Pest Control - Orange County
Hi there,
Thank you for taking the time to share such thoughtful feedback and for being part of the Aptive community! It’s great to hear that both the trainer and service professional were thorough and considerate during your visit, from sweeping the eaves to carefully moving items around your patio and your dog’s water bowl. Those small details really matter, and we’re glad their care and attention stood out.
At Aptive, our goal is to make sure every visit is handled with professionalism, respect for your home, and attention to the little things that make a big difference. Thank you for choosing Aptive and trusting us to keep things handled around your home!
-Jasmine
Rudy did an excellent job of…his specific work and his communicating with me.
Rudy did an excellent job of communicating with me and fulfilling expectations.
24 mars 2026
Réponse de Aptive Pest Control - Orange County
Hi Dianne,
Thank you for sharing your experience! We’re thrilled to hear that Rudy communicated clearly and met your expectations. At Aptive, we take pride in making sure every service is handled thoroughly and professionally, so our customers can feel confident their home is well cared for. We truly appreciate you choosing Aptive and trusting us to get it handled right.
-Jasmine
Aptive is such a great company
Aptive is such a great company! They send reminder texts and emails, and the schedule is flexible when needed. The techs are all friendly and communicate regularly and professionally.
28 mars 2026
Réponse de Aptive Pest Control - Orange County
Thank you for sharing this with us, Charissa! We’re really glad to hear you’ve had such a positive experience with the reminders, scheduling flexibility, and communication from the team. We appreciate your kind words and your trust in our team at Aptive to handle your pest concerns!
-Alexis
Mosquitoes
I know I should have said something sooner, but things have been busy. I signed up for you to take care of the insects, but I am not happy.
A pest control person comes out and sprays, cleans and leave 2 containers to take care of the insects but I still get bit by mosquitoes. The day after the last visit at 8am I was outside and was bitten really bad. I am tired of having to put on bug spray just to go outside for a couple of minutes.
11 mars 2026
Réponse de Aptive Pest Control - Orange County
Hi Dena,
Thank you for sharing this, I really appreciate you taking the time to let us know what’s been going on. I can understand how frustrating it is to still deal with mosquito bites, especially right after a service, that’s definitely not the experience we want for you.
At Aptive, our goal is to make your outdoor space comfortable so you don’t have to think twice about stepping outside, and it sounds like we haven’t gotten that fully handled yet. Mosquito control can sometimes take a few treatments to really break the cycle, but that doesn’t mean you should be left dealing with bites in the meantime.
We’d really like the chance to take a closer look and get this corrected for you. Please reach out to us directly at socialmedia@goaptive.com so we can review your account and get a follow-up service scheduled to focus specifically on those mosquito concerns.
Thanks again for being part of the Aptive community, we’re here to make sure this gets handled the right way.
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Sue,
Thank you for sharing your experience! We’re glad to hear that our service professional was thorough and got everything handled efficiently.
At Aptive, we take pride in making sure every job is done right and handled with care. We appreciate you choosing Aptive and being part of our neighborhood. If you ever need anything, rest assured, we’ve got this handled.
-Jasmine
Very satisfied with the service and the…
Very satisfied with the service and the technician
3 mars 2026
Réponse de Aptive Pest Control - Orange County
Hi Carlos,
Thank you for sharing your feedback! We’re thrilled to hear that you’re very satisfied with both the service and our service professional. At Aptive, we strive to provide professional, thorough, and reliable service every time, and it’s wonderful to know our efforts are making a positive impact. We truly appreciate you choosing Aptive and being part of the neighborhood we serve.
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Ida,
Thank you for sharing your feedback! We’re glad to hear that you’re pleased with the service you’ve received. At Aptive, we take pride in providing professional, thorough, and reliable pest control, and it’s wonderful to know our efforts met your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Frank,
Thank you for sharing your experience! We’re glad to hear that scheduling has been easy and that our team provided good service with a friendly, professional approach. At Aptive, we take pride in delivering reliable, thorough, and attentive pest control, and it’s wonderful to know our efforts have made your experience positive. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Jan,
Thank you for sharing your feedback! We’re glad to hear that our service professional did a good job. At Aptive, we take pride in delivering professional, thorough, and reliable pest control, and it’s wonderful to know our efforts met your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Manny,
Thank you for sharing your feedback! We’re thrilled to hear that our Aptive team followed through on the details discussed and delivered positive results. Providing thorough, effective service is always our goal, and it’s wonderful to know our efforts made a difference. We truly appreciate you choosing Aptive to protect your home.
-Jasmine
Service great - accounting not so great
I like the service --- accounting is ridiculous. How can you be past due on an account, immediately after your service - when you have 15 to 30 day terms?!?!
1 mars 2026
Réponse de Aptive Pest Control - Orange County
Hi there,
Thank you for sharing your feedback. I’m glad to hear that you’re happy with our service, but I completely understand your frustration with the billing process. At Aptive, we strive to make our accounting and payment processes as clear and straightforward as possible, and I’m sorry for any confusion regarding your account terms.
If you’d like, please reach out to us directly at socialmedia@goaptive.com so we can review your account, clarify any billing questions, and ensure everything is accurate. We value your trust and your business, and we’re committed to providing the quality service and support that Aptive is known for.
Thank you again for letting us know, and for giving us the opportunity to address your concerns.
-Jasmine
Not happy to hear every year increase…
Not happy to hear every year increase of charges even for long term customers.
28 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Prasad,
Thank you for sharing your feedback. I completely understand how frustrating it can be to see annual price increases, especially as a long-term customer. At Aptive, we strive to provide effective pest control and value for our customers while balancing the costs of quality service and products.
We truly appreciate your loyalty and want to make sure you feel heard. If you’d like, please reach out to us directly at socialmedia@goaptive.com so we can review your account and discuss any options that may help ensure your service continues to meet your needs and expectations.
Thank you again for letting us know, and for giving Aptive the opportunity to address your concerns.
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Debra,
Thank you for taking the time to share your experience! We’re delighted to hear that our service professional was friendly, fast, and efficient. At Aptive, we take pride in providing thorough and reliable service while ensuring our customers feel supported and confident in the work we do.
We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected and comfortable.
-Jasmine
The onsite service is excellent
The onsite service is excellent - on time and thorough. Techs are professional and friendly.
The back office communication is not so good, such as
Convenience of changing appointments
The website communication
I have been trying to pay a bill on line- just awful
1 mars 2026
Réponse de Aptive Pest Control - Orange County
Hi Martin,
Thank you for taking the time to share your experience. I’m glad to hear that our service professionals has been professional, friendly, and thorough. Our service professionals truly take pride in providing quality care.
I completely understand your frustration with the challenges you’ve experienced with appointment changes and online payments. At Aptive, we’re always looking to improve our back-office processes and digital tools to make things easier for our customers, and your feedback helps us identify where we can do better.
If you’d like, please reach out to us directly at socialmedia@goaptive.com so we can assist with your online payment and any appointment changes you need. We want to make sure your experience is as smooth and convenient as the service you receive in your home.
Thank you again for letting us know and for trusting Aptive with your pest control needs.
-Jasmine
Asked up what we needed
Asked up what we needed. Attention to detail and thorough. Thank you
1 mars 2026
Réponse de Aptive Pest Control - Orange County
Hi Gloria,
Thank you for taking the time to share your experience! We’re glad to hear that our team asked the right questions and provided thorough, detailed service. At Aptive, attention to detail and making sure our customers’ needs are fully addressed is a top priority.
We truly appreciate your trust in Aptive and look forward to continuing to provide reliable and effective pest control for your home.
-Jasmine
Our service tech is very responsible…
Our service tech is very responsible and polite.
Love getting the pictures of the areas he treated.
27 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Natalie,
Thank you for sharing your experience! We’re thrilled to hear that your service professional is responsible, polite, and providing thorough service. At Aptive, keeping our customers informed with photos and clear updates is something we take great pride in, and it’s wonderful to know it makes a difference for you.
We truly appreciate your trust in Aptive and look forward to continuing to provide reliable, professional, and high-quality pest control for your home.
-Jasmine
Aptive Environmental
Aptive Environmental takes care of all the pests. Their techs are friendly and competent.
21 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Gail,
Thank you for sharing your experience! We’re thrilled to hear that our team has been able to take care of all the pests in your home and provide friendly, competent service. At Aptive, we take pride in delivering thorough, professional, and reliable pest control so our customers can feel confident and at ease.
We truly appreciate your trust in Aptive and look forward to continuing to protect your home with high-quality service.
-Jasmine
Aptive never disappoints
Aptive always does a good job and communicates very well before, during and after treatments.
25 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Rick,
Thank you for sharing your experience! We’re thrilled to hear that Aptive consistently delivers thorough service and keeps you informed before, during, and after treatments.
Clear communication and effective pest control are exactly what we aim for, and it’s wonderful to know that our efforts are making a difference. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Edward,
Thank you for sharing your feedback! We’re so glad to hear that you’re pleased with your experience. At Aptive, we strive to provide service that’s not only effective but also reliable and worry-free for our customers. Your kind words mean a lot to our team and remind us why we do what we do. We truly appreciate you choosing Aptive to protect your home and look forward to continuing to serve you.
-Jasmine
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