Inform me when they are coming, give me notice as to timing, knock on my door when arrive, send me lots of pictures as to what they have done afterwards, bill me as per my request.
Établissement
Changer d'établissement22347 La Palma Ave, Ste 107, 92887 Yorba Linda, CA, US
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Lisez les avis des autres
He found wasp nests that were so hidden I hadn't noticed them. I always look for them in the spring. He got them down. He sprayed well all around. I forgot to point out the weird snails (with po... Voir plus
Technician did not communicate as per past visits. No check in, check out or inquiries. This is the first time this has happened. All previous visits the assigned technician has communicated well.... Voir plus
Technician texted when he would be arriving. He asked if I had any concerns. He addressed those concerns and did a thorough job.
L'entreprise a répondu
À propos de l'entreprise
Welcome to Aptive Pest Control
Écrit par l'entreprise
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Coordonnées de contact
22347 La Palma Ave, Ste 107, 92887, Yorba Linda, CA, Etats-Unis
- 19514000174
We overthink pests so you don't have to.
4,6
Excellent
170 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Aptive Environmental
Aptive Environmental takes care of all the pests. Their techs are friendly and competent.
21 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Gail,
Thank you for sharing your experience! We’re thrilled to hear that our team has been able to take care of all the pests in your home and provide friendly, competent service. At Aptive, we take pride in delivering thorough, professional, and reliable pest control so our customers can feel confident and at ease.
We truly appreciate your trust in Aptive and look forward to continuing to protect your home with high-quality service.
-Jasmine
Aptive never disappoints
Aptive always does a good job and communicates very well before, during and after treatments.
25 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Rick,
Thank you for sharing your experience! We’re thrilled to hear that Aptive consistently delivers thorough service and keeps you informed before, during, and after treatments.
Clear communication and effective pest control are exactly what we aim for, and it’s wonderful to know that our efforts are making a difference. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Edward,
Thank you for sharing your feedback! We’re so glad to hear that you’re pleased with your experience. At Aptive, we strive to provide service that’s not only effective but also reliable and worry-free for our customers. Your kind words mean a lot to our team and remind us why we do what we do. We truly appreciate you choosing Aptive to protect your home and look forward to continuing to serve you.
-Jasmine
appreciate the quick and easy text…
appreciate the quick and easy text message, no need to take up a lot of my time with updates, fast and friendly.
19 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Peter,
Thank you for sharing your experience! We’re glad to hear that our text updates make the process quick and easy, while keeping you informed without taking up your time. At Aptive Environmental, we strive to provide fast, friendly, and efficient service while making sure our customers feel confident in the care their home receives.
It’s wonderful to know that our approach is appreciated. Feedback like yours motivates our team to continue delivering professional, reliable service. We truly appreciate you choosing Aptive!
-Jasmine
Ricardo communicated well by text with notifications and follow-up pictures. He treated the pests thoroughly.
Ricardo communicated well and
19 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Dale,
Thank you for sharing your experience. We’re glad to hear that Ricardo provided clear communication through text notifications and follow-up pictures, while also delivering a thorough treatment. At Aptive, we believe keeping our customers informed every step of the way is just as important as the service itself.
We truly appreciate you choosing Aptive to protect your home, and feedback like yours motivates our team to continue providing attentive, professional, and effective service at every visit.
-Jasmine
Professional and efficient
They are always on time and they get the job done quickly and efficiently. I particularly appreciate that they always ask for my input so that they address any new issues that have popped up recently.
11 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Linda,
Thank you so much for sharing your experience and for being part of the Aptive community. We’re glad to hear our service professionals have been on time, efficient, and attentive during your visits.
It’s especially meaningful to know they take the time to ask for your input and address any new concerns around your home, as personalized care is something we truly value. Thank you again for choosing Aptive and trusting us to care for your home.
-Jasmine
Reliability
Aptive sends reminders for the upcoming treatment date and and arrives on time for the appointment. The employees are friendly and explain what they are planning to do and ask if there is anything else that needs to be addressed.
We have been very satisfied with Aptives’ program.
17 février 2026
Réponse de Aptive Pest Control - Orange County
Hi John,
Thank you for taking the time to share your experience! We’re thrilled to hear that our team has been friendly, communicative, and punctual. At Aptive, we pride ourselves on keeping our customers informed, addressing any concerns, and providing thorough service with every visit.
We truly appreciate you choosing Aptive and being part of our neighborhood. Your feedback inspires us to continue delivering the reliable, professional service our customers expect and deserve.
-Jasmine
Dont deceive people just to get there business !
The salesman was very personable , Zach I believe is his name . Definitely could sell a blind man a car , TV and subscription to smut magazine . He had good selling traits . He needs to be taught the value of Honesty , integrity and that people do still appreciate being told to there face if they can do it or not . We had another coming doing the big killing , my mom insisted , even though I do the big killing . Zach came along and pretty much told my mom how bad this other company was and being dishonest . She was paying 40 bucks a month and Zach said he could match that because of the problems we have had with other company. We didn’t have problems we just were not here when they came so my mom as well with Zach got her to change over . Now we are not just a number or a 50 dollar bill . We can change again back to the other be for 40 a month . But we decided to see his things go . At first the first 2 times we were serviced the service guy texted me ahead of the day he was coming to ask if we needed anything specific to check etc.. but now I don’t receive any such text so how do I know he even comes by ? It’s these things that make a good complaint that people trust and believe in . But I’ve seen it time after time , that service fade out of existence , over time . I know catch em , show great service then fade . I know you go beyond what is normal by doing that , and I also know it’s à plan . But if you want to keep us , we would like a drop in monthly service payment , to 40 bucks . Not to much to ask when we were told that from the beginning . Or what was said was I’ll try and get it to 40 a month ? Again , don’t lie to us just to get our business . Even if he thought there might have been a chance , which he knew u would not do that . He called but he still kept saying might , maybe , I’ll talk to him , whoever him is ? So that’s my proposal for being basically told what we wanted to hear but had no intent whatsoever to give us the 40 to match the last company . And we had lots of problems quitting that company . They said we needed to pay off the contract whether we had service or not because in the contract it said this . Ok thank you
21 décembre 2025
Réponse de Aptive Pest Control - Orange County
Hi Jeffery,
Thank you for taking the time to share all of this. We truly appreciate you being candid about your experience, even when it’s not an easy one to write.
First, we’re glad to hear that Zach made a personable impression. At Aptive, we absolutely value professionalism and strong communication, but that should always go hand in hand with honesty and integrity. If anything about the pricing discussion or expectations around matching $40 a month felt unclear or misleading, that’s something we take seriously. You should never feel like you were told what you wanted to hear just to earn your business.
We also hear your concern about communication from your service professional. Consistent updates, including notifications before service, are an important part of the experience. If those texts have stopped, we’d like to look into that right away. You deserve to feel confident that service is being completed and to have the opportunity to request anything specific before a visit.
Regarding pricing, we can’t adjust plans directly through a review, but we absolutely want to review your account and have a transparent conversation about what was discussed at signup and what options may be available. Our goal is to earn your trust long term, not just secure a new account.
Please reach out to us directly at socialmedia@goaptive.com at your earliest convenience so we can review everything together and work toward a resolution. We genuinely value you as part of the Aptive neighborhood and would appreciate the opportunity to make this right.
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Kate,
Thank you for sharing your feedback! We’re thrilled to hear that our team has been punctual and provided friendly service. At Aptive, we take pride in delivering reliable, professional care while making every interaction positive and stress-free.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home and yard protected.
-Jasmine
Réponse de Aptive Pest Control - Orange County
Hi Doug and Gloria,
Thank you for sharing your experience! We’re thrilled to hear that our team provided great communication, reliable scheduling, and thorough service. At Aptive, we take pride in keeping our customers informed while delivering attentive and effective pest protection for every home and yard.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Reliable and thorough
5 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Leslie,
Thank you for taking the time to share your feedback! We’re thrilled to hear that you find our service reliable and thorough. At Aptive, delivering consistent, high-quality care is at the heart of everything we do, and it’s wonderful to know that reflected in your experience.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to protect your home.
-Jasmine
Honestly the best!
Honestly, the best customer service out of any company I've worked with/hired. The team is always sending multiple reminders of their schedule, friendly as can be, and helpful with any questions.
HIGHLY recommend!
5 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Joshua,
Thank you for sharing your experience! We’re thrilled to hear that our team has provided exceptional customer service and kept you informed every step of the way. At Aptive, we take pride in being friendly, responsive, and helpful while delivering reliable pest protection for every home and yard we serve.
We truly appreciate your recommendation and being part of the Aptive neighborhood. We look forward to continuing to serve you!
-Jasmine
He called ahead, arrived on time, checked in, thoroughly sprayed, photographed where he sprayed and was courteous and friendly!
He called ahead, arrived on time,
10 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Roland,
Thank you for sharing your experience! We’re thrilled to hear that our team provided timely, thorough, and professional service, and that the detailed photos and communication helped you feel confident in the work done. At Aptive, we strive to combine effective pest control with courteous and attentive service, so it’s wonderful to know our efforts delivered that for you.
We truly appreciate your feedback and for trusting Aptive to protect your home.
-Jasmine
Junior came
Junior came, Introduced himself sprayed the yard and was gone before we new it.
11 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Bruce,
Thanks so much for sharing your experience! We’re glad Junior was able to get your treatment done efficiently, and we appreciate you noticing his professionalism. At Aptive, we aim to make pest control seamless and effective, so it’s great to hear our service felt quick and hassle-free.
We’re always here if you have any questions or need future treatments, and we look forward to keeping your yard protected. Thanks again for choosing Aptive!
-Jasmine
Great service again!
The person who came out to perform the service was professional and did a great job.
11 février 2026
Réponse de Aptive Pest Control - Orange County
Hi there,
Thank you for sharing your feedback! We’re glad to hear our service professional provided a thorough and professional experience. At Aptive, we take pride in delivering reliable, attentive care, and it’s wonderful to know that reflected in your visit.
We appreciate you choosing Aptive and look forward to keeping your home and yard protected!
-Jasmine
Puddles of product everywhere …
There were spots and puddles of liquid throughout the house. I had to get down on my hands and knees and wipe up the excess liquid. It was so wet that it popped off the baseboard in one section of the bedroom. Either the service rep didn’t know how to use the equipment or the equipment was faulty. If this happens again I will cancel my service. Very upset.
9 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Patricia,
Thank you for bringing this to our attention. I’m really sorry to hear about the mess left behind and the damage to your baseboard, that’s not the level of care we expect from an Aptive service professional and I completely understand how frustrating that must have been. We’d truly appreciate the chance to make this right by reviewing what happened, checking the equipment and application used, and ensuring your home is properly cared for moving forward. Please reach out to us at socialmedia@goaptive.com so we can address the cleanup and any needed repairs, and help restore your confidence in your service. Thank you for being part of the Aptive community and for giving us the opportunity to improve.
-Jasmine
Good company
They are very communicative, helpful and thorough. Only complaint is that it is hard to terminate services.
5 février 2026
Réponse de Aptive Pest Control - Orange County
Hi Amy,
Thank you for taking the time to share your experience and for being part of the Aptive family. We’re so glad to hear you’ve found our team communicative, helpful, and thorough, that kind of feedback means a lot to us.
We also appreciate you being open about the difficulty you experienced when trying to terminate services. Your feedback is important, and we never want the process to feel frustrating or complicated. We’re always working to make every part of the customer experience, including account changes, as smooth and straightforward as possible.
Thank you again for choosing Aptive and for giving us the opportunity to continue improving.
-Jasmine
No bugs in sight!
I appreciate the spraying of around my house and the borders of my yard. If I have a concern, I am heard and solutions offered. So far so good!
24 janvier 2026
Réponse de Aptive Pest Control - Orange County
Hi Karole,
We’re so glad to hear that our treatments around your home and yard have been effective, and that you feel heard whenever concerns arise. At Aptive, we take pride in providing thorough service, listening carefully to our customers, and offering solutions that fit each home’s needs. Thank you for trusting us and for being a valued part of the Aptive neighborhood!
-Jasmine
Always great service.
23 janvier 2026
Réponse de Aptive Pest Control - Orange County
Hi James and Catherine,
Thank you so much for sharing your experience! We’re thrilled to hear that our service has consistently met your expectations. At Aptive, we take pride in providing reliable, thorough, and friendly pest control, and it means a lot to know our efforts are making a difference for you. We look forward to continuing to keep your home protected and appreciate you being a valued part of the Aptive neighborhood!
-Jasmine
Derek & the Aptive Team did great…
Derek and the Aptive Team did a great job. Derek texted me to announce he would be at my home shortly, then announced his arrival and asked if I had any service requests. Great service!
28 janvier 2026
Réponse de Aptive Pest Control - Orange County
Hi James,
Thank you for taking the time to share your experience! We’re thrilled to hear that Derek and the Aptive team provided such attentive service. Clear communication, checking in on your needs, and making sure you feel taken care of are exactly what we strive for with every visit.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home. Feedback like this means a lot to our team, and we’ll be sure to pass along your kind words to Derek.
-Jasmine
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