I have been trying to find this particular necklace for ages. I was so happy with the quality and shine ✨ of my beautiful star 🌟 necklace Thanks so much for the speedy delivery.
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I am happy with the quality of my purchase which was bought as a gift. I was getting quite anxious that it wouldn't arrive in time for my daughter's birthday as it was ordered on 20th August and was... Voir plus
All items arrived as ordered. Pieces bought are beautiful, well packaged and delivered with good tracking information.
Necklace got here on time ...and great communication with Sarah from Company .. Will order again !!!
À propos de l'entreprise
Écrit par l'entreprise
Arabella Cleo is a jewellery designer based in Melbourne, Australia. Founded in 2018, we pride ourselves on being a small, independent business that is women owned and operated. We utilise high quality materials including freshwater pearls, genuine crystals and gemstones as well as 18 karat gold and 925 sterling silver. We aim to provide exceptional customer service and enjoy connecting with our wonderful customers and community. Arabella Cleo offers rings, bracelets, necklaces and earrings with a focus on timeless yet modern designs. Our goal is to provide fashionable, high quality jewellery at an attainable price point.
Coordonnées de contact
GPO, 3000, Melbourne, Australie
- info@arabellacleo.com
- arabellacleo.com
4,6
Excellent
151 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Very happy with purchase+
Silver bow necklace
Lovely quality of jewellery, well and beautifully packaged, arrived quickly. Thank you!
16 avril 2025
No problems
No problems. Product arrived swiftly and was excellent.
Would buy from them again.
L
19 avril 2025
Easy to order
Easy to order. Quick delivery. I am extremely happy with my purchase. Very good quality.
9 avril 2025
The items purchased I thought varied in…
The items purchased I thought varied in quality. The necklace with small balls was very disappointing, can hardly see. It would be nicer if chain was thicker. Loved the bracelet and earrings.
Arrived safely and were delivered quickly.
I will continue looking at web side and consider purchasing.
11 mars 2025
Lovely Necklaces
I purchased 3 necklaces, they arrived quickly and looked exactly as pictured. I’m really happy with the quality, they are well made and look amazing.
10 février 2025
Second day the ring broke so the heart…
Second day the ring broke so the heart is detached from the rest of the earring very disappointed
9 février 2025
Réponse de Arabella Cleo
Hi Lesley. Thank you for taking the time to leave a review. We are so sorry to hear that your earring has broken and for the disappointment this has caused. Please email info@arabellacleo.com so that we can arrange for a full refund to be issued to you. Kind regards, Arabella Cleo 🤍
A beautiful set of earrings
A beautiful set of earrings I gave as a gift! Now I am keen to buy some for me!
30 janvier 2025
I made a silly error in my purchase and…
I made a silly error in my purchase and customer service was brilliant (and patient) with my request/change. Attentive and super quick. Thank you Sarah.
5 janvier 2025
Necklace broke not even 1 day had to…
Necklace broke not even 1 day had to fix it myself
30 décembre 2024
Thankyou
Very Happy with whole experience with Arabella Cleo . Prompt, efficient and easy shopping & Personal Staff even @ Christmas Time !
Thankyou
23 décembre 2024
I love all of the pieces I received…
I love all of the pieces I received from Arabella Cleo!
They are beautiful & high quality.
27 octobre 2024
I purchased 2 pairs of hoop earrings I…
I purchased 2 pairs of hoop earrings I for Xmas presents
I wore one pair and lock must not be very secure I lost earring after only having for a week and am very disappointed!!
2 décembre 2024
Higg quality, affordable jewellery
I recently ordered the mother of pearl necklace, a ring and the hearts bracelet. The quality is amazing and the pieces are gorgeous! Will definitely purchase again
12 décembre 2024
Avis spontané
I recently purchased three items
I recently purchased three items, including two rings and a necklace, and I am thoroughly impressed with the quality of all of them. Each item exceeded my expectations, showcasing excellent craftsmanship and design. The pricing is very reasonable, and the quality is truly commendable. I highly recommend buying from this seller; they offer great value and reliable service.
26 novembre 2024
Really amazing very beautiful necklace…
Really amazing very beautiful necklace and bracelet, one did break but was probably my fault and I did manage to fix it
20 novembre 2024
Very disappointing
My order arrived yesterday, 28th November. I've always been happy with my purchases from Arabella Cleo, but this time I'm not.
Apart from the fact I was disappointed in the size of the pearl earrings, I believe I purchased three for two bracelets and one pair of earrings. I received ONE bracelet and TWO pair of earrings.
Such a shame as the bracelets were to be gifts and I don't have anyone to give the second pair of earrings to.
28 novembre 2024
Réponse de Arabella Cleo
Hi Lyndel,
Thank you for taking the time to leave a review and for supporting our small business with multiple orders. We are sorry to hear that you are disappointed.
We have reviewed your order and you purchased 2 pairs of earrings and 1 bracelet, meaning you have been sent the correct items. Please refer to your emailed order confirmation for your reference.
However if this is not what you are after we offer free returns so you are more than welcome to return your items. We can also send you out another bracelet free of charge if you would prefer.
Kind regards,
Arabella Cleo 🤍
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