I was notified that the charm was being made and could take time, which I already I understood, however, it was good to have that consideration shown. I received my owl and the pussycat charm via expr... Voir plus
L'entreprise a répondu
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Arrived well packed. Bought Owl and pussycat in a pea green boat. Delightful charm, well made and rich in detail, just like the example on website. Glad I found this company. Have just purchased more... Voir plus
L'entreprise a répondu
A gorgeous mix of nostalgia inspired and original designs. Some of the charms, such as Jemima and the Forest Amazon Tree Frog, are real statement pieces that can be worn on their own. The charms are g... Voir plus
L'entreprise a répondu
Love the products but it took way too long for shipping. Bought as a gift but took nearly a month to arrive so it was too late
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Jewel Aus, we may not be a large corporation, but we take pride in being personal and approachable. We are committed to resolving your concerns, appreciating your feedback, and addressing any frustrations with care. When you reach out to us, you’re not just a customer—you’re a mother, father, daughter, or son, and we see you as part of our extended community. We believe in human connections, not just business transactions. Let’s work together to create moments of joy.
Coordonnées de contact
Australie
- jewelaus.com
4,6
Excellent
54 avis
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A répondu à 100 % de ses avis négatifs
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Absolutely love the bracelet and charms…
Absolutely love the bracelet and charms so pretty
25 août 2026
Happy with the Owl and The Pussycat!
I was notified that the charm was being made and could take time, which I already I understood, however, it was good to have that consideration shown. I received my owl and the pussycat charm via express post, well packed and am very happy with the charm.
1 septembre 2026
Réponse de Jewelaus
Thank you so much for your lovely review! We're glad the update on your charm gave you peace of mind, and thrilled it arrived safely and that you're happy with it. Thanks for choosing JewelAus Spirit!
Réponse de Jewelaus
Thank you so much for the kind words! We're so glad you love the charms and had a great experience with our service and communication. We appreciate you choosing JewelAus Spirit!
The Owl and the Pussycat charm
I ordered the Owl and the Pussycat charm for my Pandora bracelet. It's exquisite- a future heirloom.
31 août 2026
Réponse de Jewelaus
Thank you so much for this beautiful review! "A future heirloom" means the absolute world to us — that's exactly what we hope every piece becomes. We're so glad the Owl and the Pussycat charm is exquisite on your bracelet. Thank you for choosing JewelAus Spirit!
Good reliable quality
The items I bought looked exactly like the pictures. Good quality and fast delivery.
31 août 2026
Réponse de Jewelaus
Thank you for the great feedback! We're so glad the items matched the pictures and that you're happy with the quality and delivery. Thanks for choosing JewelAus Spirit!
Gorgeous charm
Arrived well packed. Bought Owl and pussycat in a pea green boat. Delightful charm, well made and rich in detail, just like the example on website. Glad I found this company. Have just purchased more to add to my grandaughter's pandora bangle which the charms are compatable.
3 septembre 2026
Avis spontané
Réponse de Jewelaus
Thank you so much for this lovely review! We're delighted you love the Owl and the Pussycat charm and that it matched the detail you saw on the site. So glad you found us too — and how special that you're building your granddaughter's bangle with pieces from us. Thank you for choosing JewelAus Spirit!
Very Happy
Smooth transaction, fast shipping. I am very happy with my charms. I would confidently order from Jewelaus again.
3 août 2026
Réponse de Jewelaus
Thank you so much for the great review! We're thrilled you're happy with your charms and that the whole process was smooth. Can't wait to welcome you back for your next order — thanks for choosing JewelAus Spirit!
Beautiful charms
The ease of placing the order and how quickly I received my order.
The two charms I bought are lovely.
3 août 2026
Réponse de Jewelaus
Thank you so much for the kind words! We're so glad ordering was easy and that your charms arrived quickly. Thanks for choosing JewelAus Spirit!
The personal service given to ensure I…
The personal service given to ensure I understood the waiting time for the Eeyore charm and then receiving my charms within a reasonable time frame.
23 juillet 2026
Réponse de Jewelaus
Thank you so much for your kind words! We always want our customers to feel informed and looked after, especially when it comes to items like the Eeyore charm that may need a little extra time. We're so glad it arrived within a timeframe that worked for you, and we truly appreciate you taking the time to share your experience. Thank you for supporting our small business!
Réponse de Jewelaus
Thank you so much! We're so glad you're happy with your charm and that it arrived quickly. We really appreciate your support!
Réponse de Jewelaus
Thank you so much for your feedback! We're so glad you're happy with the product, price, and delivery. We really appreciate your support!
GREAT quality charms
GREAT quality charms! unique & detailed.
Love Eeyore & Owl & Puss cat. A+++
3 août 2026
Réponse de Jewelaus
Thank you so much for the wonderful review! We're so happy you love the Eeyore, Owl, and Puss in Boots charms — the detail is something we really care about, so it means a lot to hear that. Thanks again for your support!
The product was packed well and arrived…
The product was packed well and arrived safely thank you Im happy with it
3 août 2026
Réponse de Jewelaus
Thank you so much! We're really glad it arrived safely and that you're happy with it — packing things well so they reach you in perfect condition is always a top priority. Thanks again for your support!
Excellent service
Excellent service, I was informed of the tracking and the delivery was on time
30 juillet 2026
Réponse de Jewelaus
Thank you so much! We're so glad the tracking updates were helpful and that everything arrived on time. We really appreciate your support!
Love the products but it took way too…
Love the products but it took way too long for shipping. Bought as a gift but took nearly a month to arrive so it was too late
23 juillet 2026
Réponse de Jewelaus
Hi Jo, I don't say this to embarrass you, but your item was a pre-order item. In the description, it did say when it would be shipped and was due to ship Early August and we actually shipped the item ahead of schedule. we shipped it july 24th and you received it in New zealand July 30th. So to be very honest, it was shipped quicker than it should have been. Sadly its looks by your comment on shipping, you hadn't read the description and understood the timeframe of the charm you ordered, as it's came before the date we had said it would be shipped and a PRE-ORDER item. This must be Understood to Put your review into context for others reading the review. Sorry if this contradicts your comment but we also have to protect our company from misleading reviews
Absolutely beautiful charm!
What an absolutely beautiful charm and well worth the wait. The charm has so much detail and and will make a great addition to my daughter’s bracelet. It is even better than expected and the seller was extremely responsive and provided great customer service. Highly recommended!
23 juillet 2026
Réponse de Jewelaus
Thank you so much for this lovely review! 💛 We're so glad the wait was worth it and that the detail exceeded your expectations — that's exactly what we aim for with every piece. It means so much to know it'll be a special addition to your daughter's bracelet. Thanks again for your kind words and for choosing JewelAus!
Réponse de Jewelaus
Thank you so much! We're thrilled to hear the product was perfect and delivery was quick — that's exactly what we aim for. Really appreciate you taking the time to leave a review! 😊
Incredible customer service
Incredible customer service, fast delivery, product was as described and shown on the website.
Very happy with the item, would absolutely buy again from them.
30 juin 2026
Réponse de Jewelaus
Thank you so much for your kind review! I'm so pleased to hear you were happy with both the customer service and your charm. It's wonderful to know the item met your expectations and arrived quickly. Your support means a great deal to my small business, and I look forward to welcoming you back to Jewelaus again soon!
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