Arabella Designs Avis 

I have now bought 4 sofas from Arabella Designs and Chris (the founder) has gone above and beyond every time. The quality is amazing, design and fabric quality superb and service is excellent. The best value for money sofas on the market… and I know as I did a huge amount of research before I bought my first sofa from him. My last purchase was a bespoke design and less than half the price of the one I’d seen elsewhere which is very similar. Nothing is too much.

Chris was fantastic to deal with right from the off. His assistance in sizing, designs and choice of fabrics was extremely helpful. All of my questions and requests were promptly dealt with in a friendly professional manner. I am very happy with the sofa and would certainly purchase again in the future . 5 Stars. Would certainly recommend.

Fantastic customer service from start to finish and the end product is absolutely everything I wanted and more. I searched for over 2 years for a sofa that fitted my requirements and none of the "high street" or online retailers had anything that was the right size/configuration - I initially thought that having a sofa "made to measure" would be miles out of our budget (having looked at one or two online places offering bespoke sofas the prices were extortionate!) luckily I came across Arabella and Chris advised me he could make the exact sofa I wanted in the exact size and configuration I wanted and when he came back with the price it was extremely competitive for the service and quality provided! He was really friendly and very helpful when I couldn't choose a fabric - he always replied quickly and was happy to answer any questions. My sofa was delivered yesterday and I am absolutely over the moon - great quality and looks exactly how I wanted! I was a bit worried it was too good to be true but now it's here I couldn't be happier and would recommend Chris and his company to anyone looking for a competively priced bespoke service, wish I had found them when replacing my living room sofas last year!

Chris clearly knows all there is to know about sofas! Really impressed with his knowledge and advice. I managed to choose a sofa and colour with his advices and without needing to visit his showroom. Great communication and quick delivery in comparison to over sofa companies.

The sofa itself is so comfortable and just what I hoped for. Really pleased with the whole experience from start to finish.

If you are considering using Arabella Designs, don’t hesitate!

We recieved our sofas today and they exceeded all expectations. Extremely happy! The colour, fabric, design and quality are absolutely stunning with no corners cut! From start to finish the process was easy, friendly and efficient. Chris kept us updated from point of purchase, all the way through to delivery.
Chris went above and beyond to ensure we had our sofas delivered on time.
Would highly recommend this company to everybody!! Excellent!!!

From the very beginning of my journey with Chris at Arabella, I have been met with exemplary customer service.

When my sofa arrived, I was blown away by the quality. It was exceptional.

I also feel reassured that the customer service does not end here and should I need anything in the future, then Chris will be on hand.

When I come to replace the sofa in my Summer Room, I will be heading straight to Arabella.

We cannot praise Chris and his team of skilled craftsmen enough, from meeting at the start of the process he has been professional, knowledgeable and always available for any questions we had, not sure if our measurements were correct, Chris also did a home visit and changed the size to fit our room better
We now have a beautiful sofa of outstanding quality and design and couldn’t be happier with the end product, just wondering what else I could order!

I have not yet placed my order but so far the communication and service from this company has been wonderful!
When I am ready to order I shall do so with confidence and great excitement 😊

After searching for some time for the right sofa, we came across Arabella Designs and instantly loved the styles they offer. We went to the warehouse and Chris showed us lots of options and colours, then offered a custom-made option to fit our space perfectly. Just what we wanted. Thank you!

Our experience with Chris has been exceptional....very professional.. he answered my questions no matter what time of day or night.. he is very knowledgeable in his job and advices accordingly.. very happy with our sofa and fixed seating and would not hesitate to recommend Chris to anybody...he also kept hold of our sofas for us until our house renovation was nearer completion...6 months...he goes above and beyond to help.. Thank you Chris for all your hard work...much appreciated!!

Brilliant service from Chris at Arabella Designs… from start to finish the service has been fantastic. Help with design, sending samples, detailed knowledge of the mechanics of building the sofa and explaining how the team test the quality.

Thanks for your patience and storing the sofa whilst the build was delayed I really appreciate it!

The quality of the craftsmanship is phenomenal - the best sofa we’ve ever had - we will 100% come to you again and recommend you to anyone wanting a statement piece!

Quick delivery of lovely fabric samples.

Absolutely brilliant sofa and booth.
Made to measure and perfect
Paul and Chris had great ideas and suggestions to create excellent designs and products of real quality
Design and timescale for production really quick
Cannot recommend highly enough.

Promptly sent samples but only reason not too buy was I wasn’t that impressed with the materials that I chose but thankyou

Chris the director called me after I made an enquiry on line.
He didn’t have what I wanted as standard but said if I sent images of what I wanted etc he could bespoke a sofa to facilitate my requirements.
I was a bit sceptical but when the sofa arrived my wife and I were both blown away. Great sofa reasonable price and it’s extremely well made and very comfortable.
We looked round all the sofa stores and nothing was real up tho this quality we have received off Arabella Designs.
High recommended these guys .
Fist class service from start to finish,

Absolutely AMAZING quality bespoke sofas!!
We love our sofas and everyone who has visited over the festive period has fallen in love with them too… all we hear is wow I love your sofas..these are soo comfy.. they look amazing! We couldn’t be any happier with them, even our teenagers have ditched their bedrooms for family film nights on them ☺️

Chris’s customer Service, passion and dedication to this business shows from the first phone call! Nothing was too much trouble and always at the end of the phone or text to help with any questions and decisions.

I would highly recommend Arabella designs and give them 10 stars if I could. These are definitely the best sofas we have ever had and would buy again from Chris and Arabella Designs!
Michelle

Chris is an absolute please to deal with from start to finish. The products are such good quality, genuinely couldn't be happier with them. So comfortable, solid and amazing materials. I've actually now ordered another 2 coffee tables and a fitted sofa for the kitchen. Couldn't recommend Chris and Arabella anymore.. well done guys, you have a great business 👏

Chris has been so fantastic to deal with from start to finish, nothing seemed too much and Arabella were very accommodating when we needed to have extra time to finish our house before the delivery.
Communication was excellent and the sofa is gorgeous.
The delivery company (separate from Arabella), decided to leave our sofa out on the road for us to get into the house ourselves, which was pretty awful, but Chris said it was absolutely unacceptable and refunded us some of the money for our troubles and he assured us they would no longer be using them going forward.
Brilliant and would recommend to anyone

It’s that personal service that makes all the difference . With a purchase that can be a bit of a minefield you sometimes need guidance and that’s exactly what happened .

Very helpful and knowledgeable